Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Data is key
What do you like best about the product?
Amperity has helped us to curate and realize the value of our customer data in a way that allows us to propel our company forward. The team has helped us to formulate and execute strategies within a short timeframe that helped us to realize instant value.
What do you dislike about the product?
The discovery and implementation phases could have been more unified and streamlined, as it took much longer than promised to stand up and begin using the platform.
What problems is the product solving and how is that benefiting you?
The identification of our customer and customer segments/targeting and where the opportunities are to improve the customer relationship.
- Leave a Comment |
- Mark review as helpful
overall best experience which i got from Amperity.
What do you like best about the product?
First time I have been using Amperity, the best customer 360 data view; easy to understand and make another report. If we discuss support from Amperity, we are a happy customer.
What do you dislike about the product?
as of now, there is no dislike about Amperity.
What problems is the product solving and how is that benefiting you?
As we are working on customer data using the customer 360 tools of Amperity, they handle overall customer data with proper format without any issue; they provide us direct support for any minimal case.
Amperity has helped us identify, deduplicate, and analyze data in order to drive retention
What do you like best about the product?
Ability to build and measure the results of product and customer-specific segments. Identifying winback opportunities, driving higher retention, and understanding customer behavior.
What do you dislike about the product?
Some of the predictive analytics are on longer time frames than we often find usable. would be great to see things like likelihood to buy in a shorter time frame than 365 days.
What problems is the product solving and how is that benefiting you?
Identity resolution and report creation to provide data to other platforms. Segment and campaign creation. Audience creation for email and social platforms.
Impressive customer data unification technology
What do you like best about the product?
I like that the data ingestion is format agnostic and that the underlying technology uses a probabilistic approach.
The implementation and support teams are very knowledgeable.
The implementation and support teams are very knowledgeable.
What do you dislike about the product?
The lack of access controls for queries makes it difficult to manage them.
The analytics and data visualization capabilities within Amp360 are very limited.
The analytics and data visualization capabilities within Amp360 are very limited.
What problems is the product solving and how is that benefiting you?
It allows us to consolidate data from multiple business lines into a unified view to leverage extensive cross-organizational customer data.
Overall fit for purpose
What do you like best about the product?
The platform supports Tech and Non-Tech Savy. AMP IQ feature is quite a hands-on tool for marketers to build their own segments.
What do you dislike about the product?
More sophisticated alert mechanisms to monitor the data flow in and out
What problems is the product solving and how is that benefiting you?
Provides a unified view of customer behaviour across Endeavour retail drinks brands. Customer, loyalty and transaction data from BWS, Dan Murphy’s, Langton’s, Cellarmasters and Jimmy Brings is stitched and aggregated to create an Endeavour drinks profile for each individual customer.
Amperity, customer data management platform is used to create the unique customer profiles. The Amperity platform is used for identity resolution, stitching together customer PII attributes across multiple data sources.
Amperity, customer data management platform is used to create the unique customer profiles. The Amperity platform is used for identity resolution, stitching together customer PII attributes across multiple data sources.
Still learning but so far so good
What do you like best about the product?
I have data insights that were not available to me before. Different data sources have come together in Amperity to help bring a complete picture of our customers into view.
What do you dislike about the product?
I'd like to see address standardization and data hygiene available in Amperity. When we pull segments from Amperity to put into a mail campaign, we must deal with customer address/data issues outside the CDP.
What problems is the product solving and how is that benefiting you?
Amperity allows us to target customers based on behavior in digital marketing campaigns, such as creating social media audiences and email segments.
Organize and accelerate Customer Data Management
What do you like best about the product?
- pre built structures and functions - reduces design time and iterations
- unambiguous and up-to-date documentation on data structures and functions
- ML based "stitch" function to merge customer records
- availability of scripting/SQL so that user/implementation team is not hamstrung
- easily viewable error logging so that process status is transparent and easy to understand
- competent and responsive amperity side implementation team (based on 1 implementation expereince!)
- sandbox feature for development and deployment
- configurable feed to downstream systems
- unambiguous and up-to-date documentation on data structures and functions
- ML based "stitch" function to merge customer records
- availability of scripting/SQL so that user/implementation team is not hamstrung
- easily viewable error logging so that process status is transparent and easy to understand
- competent and responsive amperity side implementation team (based on 1 implementation expereince!)
- sandbox feature for development and deployment
- configurable feed to downstream systems
What do you dislike about the product?
- "stitch" function needs to be more stable - to be able to use amperity id as a stable customer id - need to ensure that (1) customers are not moved between amperity ids and (2) same customer is not assigned to multiple amperity ids.
- sometimes high data volume results in process failure and jobs hanging
- sometimes audience build processes hang due to high volume
- integration with braze needs improvement
- sometimes high data volume results in process failure and jobs hanging
- sometimes audience build processes hang due to high volume
- integration with braze needs improvement
What problems is the product solving and how is that benefiting you?
- identity resolution and customer id generation
- customer metrics/attribution
- audience creation using user created SQL
- feed to downstream systems
- customer metrics/attribution
- audience creation using user created SQL
- feed to downstream systems
The most agile and transparent customer database solution I've ever worked with.
What do you like best about the product?
The Amperity environment is simple and it takes only moments to research customers and view their component data. The ML models not only prevent over-consolidation, but also break apart existing over-consolidated customers. Amperity has quality off-the-shelf solutions for many marketing & retailer needs, but the team was also eager to help when I needed customization. We finished our implentation on time, without unexpected costs, and the solution works as promised.
What do you dislike about the product?
There were times when we were unable to get resources from Amperity as quickly as hoped.
What problems is the product solving and how is that benefiting you?
Consolidate customers.
Order linking
Customer 360 Models to understand the best PII and important attributes that tell us about the customer's journey with us.
Order linking
Customer 360 Models to understand the best PII and important attributes that tell us about the customer's journey with us.
Amperity has the features need in identity resolution, activation, and measurement
What do you like best about the product?
Probabilistic and Deterministic stitching
What do you dislike about the product?
Cost Structure is a bit cost prohibitive to scale
What problems is the product solving and how is that benefiting you?
Bringing multiple sources together and stitching sometimes separate or duplicate profiles together.
Amperity review
What do you like best about the product?
Its machine- learning algorithm. The Profile stitch ability.
What do you dislike about the product?
The Algorithm is a black box. There is no clearly defined way to validate outputs.
What problems is the product solving and how is that benefiting you?
Building a unified customer profile enabling marketing capabilities.
showing 11 - 20