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Reviews from AWS Marketplace

13 AWS reviews

External reviews

490 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

A fully flexible all in one platform for Observability and Monitoring

  • March 12, 2025
  • Review verified by G2

What do you like best about the product?
1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind.

2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.

3. The platform provides quite good customer support, we will get the tickets sorted within a few hours.
What do you dislike about the product?
1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high.

2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app.
What problems is the product solving and how is that benefiting you?
We were using diffent monitorig tools for monitor our app performance and website performance. Now for the past 1 year we are only using New Relic, which let us to track all our product issues in one place.


    Arjun K.

Relic user Review

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
One of the best thing i like about New Relic is their ability to provide detailed information about things like application perfomance, user experience etc. As a person who works among with the developer's,i could gain more knowledge of New Relic from Developers perspective.
What do you dislike about the product?
However i found some issue's like cost( can be bit more adjustable ), and as well as Relic makes Developer's bit more lazy(as you gois do most of thing's )
What problems is the product solving and how is that benefiting you?
Application Perfomance Testing, Cloud Infrastructure Monitoring, User Experience Monitoring.

By doing so, Relic improves the reliability of application, provides a better user experience as well as development side improvements.


    Computer Software

A Comprehensive Solution for Real-Time Application and Infrastructure Monitoring

  • March 10, 2025
  • Review provided by G2

What do you like best about the product?
New Relic offers instant visibility into your application's performance and allows you to identify Errors or Slow down quickly. Has a detailed Dashboard and reports, which is so helpful. Has Alert System. Ease of Integration, User friendly interface. Strong Ecosystem and Support.
What do you dislike about the product?
The pricing model is a bit complex and potentially expensive, especially for large teams or organizations with high volume of data. The platform provides with a lot of detailed data and metrics, which can be useful but a bit overwhelming as well. Has Limited customization. Limited Free Tier, Support can be slow sometimes
What problems is the product solving and how is that benefiting you?
Slow Performance and Bottlenecks, Hard-to-diagnose Issues, Ineffective Troubleshooting, Real-time metrics, Auto matric error detection. Log Parsing and Search Capabilities


    Rinu L.

A Comprehensive Solution for Real-Time Performance Monitoring and Optimization

  • March 09, 2025
  • Review verified by G2

What do you like best about the product?
Application performance monitoring is one of the most effective, which helps us track application transactions in real time.
Also, the error tracking and distributed tracking features also provide valuable insights into how the application is performing
it's dashboards are also highly customisable
support wide range of languages, frameworks and cloud platforms
good customer support team
Ease of use the interface and product
What do you dislike about the product?
The pricing can be a bit complicated and expensive.
What problems is the product solving and how is that benefiting you?
It will help to find and fix quickly and very effectively. Also, it makes it easier to track problems that might affect multiple services or servers. it reduce time and increases the efficiency of developers


    Adarsh Y.

New Relic : powerful, adaptable and flexible platform

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
This tool is fantastic in software development. This helps in gathering of data from any website. The ease of use and and ability to monitor the entire stack makes New Relic a unique one. The data management and handling system really helps a lot.
What do you dislike about the product?
Genuinely, I haven't found anything to dislike. As of me, its one of the best platform.
What problems is the product solving and how is that benefiting you?
New Relic supports DevOps, site reliability and network operations teams by delivering real-time alerts and identifying irregularities in it.


    Information Technology and Services

New Relic - An automated , Easy to setup Monitoring Solution

  • March 07, 2025
  • Review verified by G2

What do you like best about the product?
- Wide range of Solution and Integrations available
- The sheer ease of setting up the agents
- The amazing free-tier offerings
- Ranges from APM to infrastructure monitoring to distributed tracing
- Powerful Dashboards and alerts
- Multi Environment Support
What do you dislike about the product?
- Pricing can get expensive
- Agent overhead can impact resources
- Privacy control
What problems is the product solving and how is that benefiting you?
New relic provides visibility into our application and server, which helps to detect performance issues or bottlenecks and respond to incidents quicker. New relic's ability to co-relate application errors with server or database spikes or slowdowns helps to identify and mitigate the issues faster, thus significantly improving our downtimes and optimizations. The proactive alerting also helps to optimize performance before the users can notice an impact, therefore making it a critical tool in our fine tuning and reliability monitoring.


    Akshay A.

New Relic: A Powerful Observability Platform for Performance Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
New Relic provides a complete observability platform with real-time monitoring, tracing, and smooth integrations. This makes it easy to monitor application performance and fix issues quickly.
What do you dislike about the product?
There's nothing I dislike about the new Relic.
What problems is the product solving and how is that benefiting you?
New Relic helps to improve web performance and detects customer-facing errors.


    Sarath S.

End-to-End Application Monitoring

  • March 06, 2025
  • Review verified by G2

What do you like best about the product?
Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale.
What do you dislike about the product?
I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks.
What problems is the product solving and how is that benefiting you?
Helps optimize MySQL performance( slow queries) , Alerts on issues—notifies me before a crash or slowdowns affect customers


    Aswath P.

Optimize, Monitor, and Scale with New Relic

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
It is a great tool for monitoring, debugging, and maintaining high-performance applications. This tool is used to check logs, servers, and network performance, making it an excellent choice for these purposes.
What do you dislike about the product?
Nothing to dislike about New Relic, almost all the features are very useful.
What problems is the product solving and how is that benefiting you?
I make sure problems are caught early, so they don’t affect users. I work on optimizing apps and infrastructure to keep everything running smoothly. I also manage resources wisely to avoid unnecessary cloud costs. My goal is to improve speed, reliability, and the overall user experience, keeping customers happy.


    Athul S.

New Relic:Best monitoring tool

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Its monitoring performance is one of the best in the industry.It helps to find out the performance issues and make the developors life easy.It works seamlessly with AWS, Azure, GCP, Kubernetes, Docker, and CI/CD pipelines, making it ideal for DevOps teams managing cloud-native applications.
What do you dislike about the product?
The platform offers a vast number of features, which can be overwhelming for new users.The pricing structure is not straightforward, especially for businesses scaling up.
What problems is the product solving and how is that benefiting you?
New Relic provides full-stack observability, letting you monitor everything from backend services to frontend performance in a unified dashboard.New Relic uses AI-powered alerts and anomaly detection, ensuring teams get actionable insights instead of unnecessary noise.