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Reviews from AWS Marketplace

13 AWS reviews

External reviews

419 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tushar M.

Easiest to set up and get going

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
You can trace metrics, logs, and trace APIs across your stack. That does wonders while debugging an issue or monitoring the system's health.
What do you dislike about the product?
Pricing for logging and log retention can be comparatively higher than other companies.
What problems is the product solving and how is that benefiting you?
Fine-tuning APIs, indirectly it reduce spend on additional server to run more traffic.


    Alfreds G.

CTO of Scandiweb

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
We use NewRelic to monitor performance of many production websites. This tool allows us to quickly discover and implement optimization opportunities. We like NewRelic for its ability to monitor both backend and frontend areas of a website in one place.
What do you dislike about the product?
I do not like the BE performance trace presentation. It does not allow for easy navigation, i.e. it would be nice to show search results in a seprate window, along with corresponding timings. Also sometimes it shows "unattributed" time, which is confusing, would be nice to know what caused it.
What problems is the product solving and how is that benefiting you?
Complex applications have many "moving" parts, and when someting stops working as fast as it should, we use NewRelic to access a website and pinpoint the issue root cause.


    Diego A.

Newrelic is a great tool to monitor your entire application ecosystem

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use with intuitive interfaces and many integration options.
What do you dislike about the product?
I couldn't get the cross-application trace to work correctly with RabbitMQ
What problems is the product solving and how is that benefiting you?
Find issues and monitor performance.


    Joseph N.

One source of truth for monitoring in DevOps retrospctive.

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
New Relics presents itself as one source of truth for mnotoring. Infrastructure and application.
What do you dislike about the product?
Having to run the .ini file all the time against ny application commandline
What problems is the product solving and how is that benefiting you?
As a DevOps engineer, mean time to recovery is kne of the KPIs and having one source if truth, as New relic all is solved here... Tracing you issues and fixing them.


    Partha T.

New Relic

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
New Relic provides actionable insights and recommendations based on the collected data. It helps to identify areas for optimization and track the impact of code changes or infrastructure upgrades.
What do you dislike about the product?
Mastering the platform and leveraging its full capabilities may take time
What problems is the product solving and how is that benefiting you?
New Relic's APM capabilities helped to gain visibility into the performance of our applications. It allowed us to monitor response times, transaction traces, database queries, external service integrations, and other performance metrics. This information helped us identify bottlenecks, optimize performance, and improve user experience.


    Computer Software

Best experience with new relic

  • July 04, 2023
  • Review verified by G2

What do you like best about the product?
easy to use and user experience, active community and support from new relic, extensive integration support, powerfull insights.
What do you dislike about the product?
Nothing, all good as of my knowledge. Align with my needs and expectations
What problems is the product solving and how is that benefiting you?
real time user monitoring, error tracking and troubleshooting, distributed tracing, infrastructure monitoring, APM & browser Monitoring, Alerts and AI.


    Pratishtha k.

New Relic is a very useful for data analysis and performance monitoring with chart and graph.

  • June 30, 2023
  • Review verified by G2

What do you like best about the product?
I like mostly the APM (Application performance monitoring) feature, which provides insights into the slow performance of individual transactions with each and every details.
What do you dislike about the product?
Mostly I feel the user interface seems difficult to go around. Difficult to find the options sometimes. UI is less attractive so may be I feel the improvement in that.
What problems is the product solving and how is that benefiting you?
During Log analysis, When I find the word then it shows it's all matching words including time details as well instead exact match. I am not sure if there is any documentation that how to do the exact search but I couldn't find it.


    Pablo A.

Great for Detailed Insights and Integrations, But Can Be Overwhelming

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
As an IT specialist using New Relic every day, I've come to deeply appreciate the tool's all-in-one observability feature. It's like having a bird's-eye view of my entire tech stack. Whether it's the front end, back end, or infrastructure, I can monitor, debug, and improve every aspect with ease. This gives me a level of control that's hard to match. It's like having a powerful microscope to inspect every aspect of the software we run. This helps me troubleshoot and optimize our systems for maximum efficiency, which is a game-changer in my daily work​.

One feature I particularly enjoy is the integration support. With over 600 integrations available, New Relic smoothly meshes with almost any tool we use in our tech stack. This interoperability saves me time and reduces friction in my workflow, as I can handle many tasks from within New Relic itself, without having to switch between different tools​.
What do you dislike about the product?
On the flip side, while it's hard to find much to criticize about New Relic, there's one thing that can be a bit of a challenge. With such an extensive range of features, it can sometimes be overwhelming, especially for new users or those not deeply familiar with all aspects of system monitoring. I would love to see more streamlined onboarding and user-friendly guides to help navigate the tool more easily.

Also, a minor gripe I have is with the visualization aspect. While the data provided is comprehensive, I feel that the visualization tools could be more intuitive and aesthetically pleasing. A more engaging visual representation of data could make it easier to interpret complex information at a glance and share insights with non-technical team members​.
What problems is the product solving and how is that benefiting you?
One of the biggest benefits I've found with New Relic is its ability to offer real-time insights into our system's performance. This allows us to proactively tackle potential issues before they turn into significant problems, saving us considerable time and resources. In the tech world, where every second counts, this is a massive advantage.


    Piotr N.

Best monitoring solution for an early-stage startup

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
New Relic's free offering is super-generous. You get access to all the necessary features, including APM, infrastructure monitoring, in context (and more). They cap the ingested data at 100G/month, which is more than enough for you to start off.
What do you dislike about the product?
It covers all my infrastructure needs and it's free - really not much negative feedback I can give.
What problems is the product solving and how is that benefiting you?
New Relic allows me to understand when my services have an outage and proactively respond to it.


    Events Services

Feature rich observability

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
The extensive options for integration across services and servers which provide easy overview of my product
What do you dislike about the product?
complicated setup and hard to estimate the cost of using the product, and hard to find out the UI/setting up useful dashboards
What problems is the product solving and how is that benefiting you?
It provides us with a unified platform to gain insight into how our software works across the whole suite,