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Reviews from AWS Marketplace

14 AWS reviews

External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

An Excellent debug tool

  • April 27, 2023
  • Review verified by G2

What do you like best about the product?
Gives you the ability to debug your code in real time, a valuable asset if you've encountered a bug in production which does not necessarily reproduce in your sandbox.
What do you dislike about the product?
User interface needs some time to get used too, could have been a little more intuitive (though rookout does have their own inline tutorials)
What problems is the product solving and how is that benefiting you?
Catching and debugging code in real-time. Only other way is to put logs pre-handed, not an option if your bug behavior is unexpected


    Computer Software

I was able to find issues faster

  • April 26, 2023
  • Review verified by G2

What do you like best about the product?
Be able to see data in external envs, that help us to find issues faster
What do you dislike about the product?
Some user experience is not too intuitive
What problems is the product solving and how is that benefiting you?
Find issues faster with in dev envs


    Computer Software

Very good product but awful UI

  • April 17, 2023
  • Review verified by G2

What do you like best about the product?
Rookout is a great tool for production debugging and monitoring live events on the system. It provides a solution that I can't find in other places.
What do you dislike about the product?
The UX/UI is not user friendly and they have some performance issues
What problems is the product solving and how is that benefiting you?
Realtime debugging on real user data


    Jason S.

3 years experience on platform deployed as Service Offering

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a broad set of capabilities, making it ideal for organizations with heterogeneous environemnts and a shallow yet very wide set of deployed technologies. Dynatrace provides plenty out-of-box capabilities to handle most of your monitoring needs. Dynatrace, as a platform, is designed for organizations to customize and develop their own monitoring solutions using Dynatrace native capabilities and keeping all metrics in a single system for deeper analysis that allows for the correlation of data across all monitored systems.
What do you dislike about the product?
The product is not well tested for Quality Assurance as each release introduces unusual behaviors and new features are half-baked, not fully implemented, remove existing functionality, and have basic interface issues and inconsistencies. Support cases generally go unresolved because development teams believe the behaviors are expected and working as designed rather than listening to the client's problems regarding the tools approach or being told a solution is on the way, which generally takes 6 months to a 1 year to materialize.
The API first approach is problematic because most system users are not developers and require an intuitive user interface to utilize Dynatrace's monitoring and analysis capabilities successfully. The time between API and UI linkage is closer to 1 year to never. In some cases, the APIs are also not well-defined or thoroughly documented.
A common complaint is that Dynatrace provides enough capability or documentation to introduce a feature but never goes deep enough to feel fulfilled by the capability.
What problems is the product solving and how is that benefiting you?
Dynatrace provides the ability to understand the health of our services and applications from the user's perspective. This improvement in monitoring enables our organization to resolve systems issues, application availability issues, and user experience issues before end-users call the helpdesk. Dynatrace provides deeper insight into the application's code and integrations with dependent systems so that the root cause of more complex problems can be realized much faster.
By implementing Dynatrace, we have decreased the number of monitoring applications and solutions. Metrics are now all in the same place, allowing for cross-system analysis. These factors have benefited our operations teams in detecting problems, broken down silos between the levels of operation, and forcing collaboration among teams when resolving issues.


    Alexander P.

Excellent idea, feels a little raw meanwhile, but excellent potential :)

  • February 26, 2023
  • Review provided by G2

What do you like best about the product?
Can save you time in problem or code behavioral investigation(avoid adding logs etc)
Quick one-time installation process.
Just working :)
What do you dislike about the product?
The UI/UX is a little slow and sometimes buggy.
It takes a while to get used to.
What problems is the product solving and how is that benefiting you?
Live debug without performance issues. Don't need to add logs -> saves time.


    Manuel G.

Dynatrace is easy to use and deploy.

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to use and deploy. Scalability is easy as well.
What do you dislike about the product?
Lack of documentation, migration could be easier and ease of access administration.
What problems is the product solving and how is that benefiting you?
Migration could be easier, access could be easier to distribute.


    Shruthi B.

A happy customer experience with Dynatrace

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
The root cause analysis and Dynatrace monitoring
What do you dislike about the product?
Some of the dashboard features and tagging does not work as expected. Events such as process restarts just give the timeline and event name but they do not give details about the root cause or do not give the option to drill down further from the view to analyze the root cause.
What problems is the product solving and how is that benefiting you?
Prompt information about the response time hotspots and problems.


    mohit m.

Dynatrace observability advancements

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, product viosion, integration
What do you dislike about the product?
Closed ecosystem. Focus on SaaS based model
What problems is the product solving and how is that benefiting you?
Production support, Business activity monitoring


    yashwanth n.

Dynatrace is helping our organization with better visibility and find root causes with ease

  • February 15, 2023
  • Review provided by G2

What do you like best about the product?
Visibility and all co-relation with apm and infra metrics
What do you dislike about the product?
Documentation that lack and also need better support
What problems is the product solving and how is that benefiting you?
lacks in documentation and support


    Hetvi D.

Great product with lot of promise

  • February 15, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use and different options to monitor
What do you dislike about the product?
Documentation is not easy to use. Specially for business users
What problems is the product solving and how is that benefiting you?
AWS downtime is handled in dynatrace monitoring