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Puppet Enterprise

Puppet | 2019.8.11

Linux/Unix, CentOS 7 - 64-bit Amazon Machine Image (AMI)

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1-star reviews ( Show all reviews )

    Bob Kaucher

Bad documentation, can I even get support?

  • May 21, 2022
  • Review verified by AWS Marketplace

The link to the usage guide given on the marketplace page is broken. Search for "Installing PE in cloud environments". The directions are minimal. This should just work but doesn't.

We have deployed this image 6 times now. We can successfully SSH into the system but the --wait command simply displays period after period until it finally says "timeout". Nothing in the logs.

We then checked the status of the network service and it says failed. There is no eth0 present. We then managed to get the network service to start by deleting the network config and disabling eth0 at start up. The network service started at reboot. Still nothing for Puppet Enterprise. We then tried to start the puppet service to see if that did anything. It did not.

The marketplace page for this AMI claims you get 5 support cases per month. But how are you supposed to even do that? Initiate them from the PE site?! Funny.

We are going to be requesting a refund.

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