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Reviews from AWS customer

7 AWS reviews

External reviews

84 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jitendra Jena

Easy integration and workflow proposals streamline processes

  • August 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

For the ETL, we are using Matillion Data Productivity Cloud.

We have skilled resources for Matillion Data Productivity Cloud, which is why we are using it. The infrastructure is provided by the customers, and we implement based on their requirements. When customers have a Matillion Data Productivity Cloud license and ask us to use it, we implement it accordingly.

They are helpful for our data integration.

What is most valuable?

The predefined connectors eliminate the need to write code for connectivity. If you have a predefined connector, it is easy to use with plug and play functionality.

The processing time and ease of use are significant benefits.

As everyone is moving into AI integration, it will definitely help.

When creating workflows, they can propose solutions directly.

What needs improvement?

The main areas for improvement are AI features and scalability.

For how long have I used the solution?

We have been using Matillion Data Productivity Cloud for the last five to six years.

What was my experience with deployment of the solution?

The deployment process is easy.

What do I think about the stability of the solution?

Stability-wise, it is performing well.

What do I think about the scalability of the solution?

Scalability in Matillion Data Productivity Cloud has some limitations. Depending on the nature of data sets, volume, and mixture of different data, the scalability could be improved as manual code writing is still required.

It could definitely be more scalable.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we worked with Microsoft SSIS. SSIS is an older technology, while Matillion Data Productivity Cloud is more advanced. Each solution has their own advantages and disadvantages.

What was our ROI?

We have experienced both time savings and money savings.

What's my experience with pricing, setup cost, and licensing?

The pricing is managed by the tooling team. The pricing is moderate, neither expensive nor cheap.

What other advice do I have?

We are working with JMeter but not with other Apache products.

We cannot use open-source solutions due to compliance issues.

We work with AWS, primarily using Redshift and Reltio.

We use both Azure and AWS public cloud services.

I would rate Matillion Data Productivity Cloud a seven out of ten.

Overall, it has been a good experience.

The overall review rating is 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2009835

Used for data ingestion and has the CDC (Change Data Capture) component

  • August 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

The solution is used for data ingestion from multiple sources to Snowflake and extract and load.

What is most valuable?

The solution's most valuable feature is the CDC (Change Data Capture) component.

What needs improvement?

Depending on the use case, the solution's pricing could be improved. Matillion ETL should include more enhanced capabilities for extracting data from the SAP systems.

For how long have I used the solution?

I have been using Matillion ETL for more than one year.

What do I think about the stability of the solution?

Matillion ETL is a highly stable solution.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Matillion ETL is a highly scalable solution because it is hosted on a cloud provider. So, that part is automatically taken care of. More than 100 users are using the solution in our organization.

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

The solution's technical support team is highly responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

Matillion ETL is a self-managed solution. Matillion deploys the tool. It's a SaaS offering that requires no extra deployment effort from our side. The solution can be deployed in a couple of minutes. Matillion's support team spun up the environment for us.

What was our ROI?

Since the solution is on the cloud and self-managed, your operational costs and admin efforts will decrease. The solution has saved around 15% to 20% of our operational costs.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is not based on the licensing cost but on the running hours when the Matillion instance is up and running. Its pricing model is different from the traditional pricing models of Talend or Informatica. The solution was not expensive for my use case.

I rate the solution’s pricing an eight out of ten.

What other advice do I have?

The solution's orchestration capabilities are pretty good. It does have an integration with DBT. I would recommend the solution to other users because it has a very clear roadmap with a good support system. The solution’s maintenance is done through an in-house team of three to four engineers.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Jacques Du Preez

Offers good user interface and easy to navigate

  • March 05, 2024
  • Review from a verified AWS customer

What is our primary use case?

Matillion EDR is used for data loading. It extracts data from various sources, stages it in a data warehouse environment, and then performs orchestration and transformation jobs to automate processes across different layers of the data warehouse.

How has it helped my organization?

It serves as a development environment to build data pipelines. This is part of the entire data integration process, encompassing extract, transform, load (ETL) actions. It's used to run transformations on ETL data, preparing it for consumption.

We had a customer with on-premise systems. We extracted data from these systems and staged it in S3 or Azure Blob Storage. Then, Matillion picked it up for processing. The key advantage here was the speed of development.

What is most valuable?

The new version with the Productivity Cloud is very simple. It's easy to use, navigate, and understand.

It also offers automated scalability in terms of handling large data volumes. It scales up automatically in the background, so you don't have to worry about infrastructure to do that.

What needs improvement?

One of the features that's in development is data privacy in the cloud, along with further SAP integration.

For connectivity to SAP systems.

For how long have I used the solution?

We have been using it for two years. We work with the latest version. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is a very stable solution. 

What do I think about the scalability of the solution?

It scales automatically in the background. Obviously, we don't need to take care of any infrastructure for scaling. It scales based on the volume and processing required. 

You can tweak it if you want, but it adjusts the scales as needed. So, for smaller workloads, there's less consumption, but for large workloads, it scales to run within a specific SLA.

In South Africa, we've got six large enterprise customers. I would rate the scalability a ten out of ten. 

How are customer service and support?

The customer service and support are very responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our experience is mainly around using Snowflake Data Cloud with Matillion. And the two of them combined, offer superior performance and price point benefits. 

Using them together is very efficient because Matillion's processing and Snowflake's own scalability and consumption based on pushing down code work well together. They are very efficient.

We've used Azure Data Factory (ADF) for integration. So that's an alternative, depending on customer choice for the integration. And then on AWS, a few of the other services, like Terraform, and S3 storage, and that's about it.

It's on a case-by-case basis. If they've chosen ADF as a technology, then we implement using that choice.

How was the initial setup?

There is nothing complex in the process. There is a tenant set up by Matillion in a few minutes, and then you can start working.

What about the implementation team?

We are system integrators. We handle the implementations for our customers. 

We have around 25 engineers on our team. 

What's my experience with pricing, setup cost, and licensing?

The pricing depends on what edition the customer opts for.  For example, a standard edition and then business critical of different editions. Each of those has a different cost per unit, which is Italian cost. It is like a utility model model. For example, the standard edition is priced at $2.00 per credit. And you are only charged when you use it. You're not charged when it's idle.

So, the customer only pays for the runtime, not for idle time.

So, the unit cost includes everything, even any additional costs.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Tomáš Hronek

Used for wrangling or transforming data from sources like S3 and Databricks

  • February 02, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use Matillion ETL for wrangling or transforming data from sources like S3 and Databricks.

What is most valuable?

The most valuable feature of Matillion ETL is the UI experience in which you can drag and drop most of the transformation.

What needs improvement?

Sometimes, we have issues with the solution's stability and need to restart it for three weeks or more. There is some room for improvement in job clusters for Databricks.

For how long have I used the solution?

We have been using Matillion ETL for three years.

What do I think about the stability of the solution?

Sometimes, we have issues with the solution's stability and need to restart it for three weeks or more.

I rate Matillion ETL an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 100 users are using the solution in our organization. There is a possibility of creating multiple nodes for the solution. However, you need to manage the separate nodes and upgrade the Linux, which is difficult.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution's technical support is great. They respond within a few hours and close the case as soon as possible.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Informatica PowerCenter and Informatica Cloud. We switched to Matillion ETL because it was cheaper.

What's my experience with pricing, setup cost, and licensing?

Matillion ETL has a pay-as-you-go pricing model of a few dollars per hour of runtime.

What other advice do I have?

I am using the latest version of the solution. The solution's connectors saved us the most time during data transformations.

Overall, I rate the solution a nine out of ten.


    reviewer2322996

Efficient data integration and transformation with seamless cloud-native integration

  • January 23, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use it primarily for transferring data into our cloud data warehouse and conducting research. We rely on Matillion ETL for our data integration and transformation needs, finding its user-friendly interface and robust capabilities highly effective. Essentially, we've built a cloud-based data platform using Matillion ETL to seamlessly extract data from various sources, perform necessary transformations, and store it in our cloud environment.

In our finance-focused projects, we predominantly utilize Matillion for data warehousing tasks, particularly in the realms of finance and micro-lending. While our projects may not involve big data volumes, they often entail handling intricate datasets that require sophisticated processing.

How has it helped my organization?

The cloud-native design of Matillion has significantly impacted our video data workflows, providing a unified view across multiple data sources and serving as a centralized and secure platform. It offers a seamless experience, consolidating various functionalities into one interface, which simplifies our tasks considerably. Moving forward, we're eager to explore their SaaS offering, particularly for Redshift, once it becomes generally available. This scalable solution eliminates concerns about version upgrades, maintenance, and patching, offering a hassle-free experience.

Its versatility is impressive, as it allows us to seamlessly transition between different cloud platforms without being locked into a specific provider.

What is most valuable?

It is an incredibly user-friendly and intuitive tool, making the learning curve quite smooth. Its simplicity is such that one only needs a basic understanding of ETL processes to become proficient. With a plethora of connectors available, it seamlessly integrates with various data sources. Moreover, its native integration with AWS enhances its efficiency, utilizing lightweight instances and pushing processing tasks to registered instances, resulting in swift performance.

What needs improvement?

There's room for improvement in how it handles data streaming capabilities. Our main challenge currently is that Matillion runs on an EC2 instance, limiting us to running only two processes simultaneously at the entry level. This constraint means we can run about sixteen jobs concurrently at the moment. However, once we transition to the SaaS offering, scalability will no longer be an issue. With the SaaS solution, we'll have the flexibility to run as many jobs as needed, making it a natural next step in our progression.

For how long have I used the solution?

I have been working with it for six years.

What do I think about the stability of the solution?

It exhibits a high level of stability and robustness. I would rate it nine out of ten.

What do I think about the scalability of the solution?

In our small business unit, we currently have around four users, with two of them utilizing Matillion within our organization. Considering our growing needs, we're contemplating transitioning to an enterprise SaaS solution where we would share the same instance. Currently, each user is billed individually, but consolidating to a shared instance seems more efficient. Scalability is excellent when using the SaaS solution, easily reaching a rating of ten out of ten. Each data pipeline request is encapsulated within a Docker container and spun off, allowing for instant scalability. Overall, I would rate it a nine out of ten in terms of performance and scalability.

How are customer service and support?

The technical support is excellent, and consistently helpful whenever we need assistance. We frequently engage with them, and the documentation is top-notch. Additionally, there's ample support available on YouTube covering various features. We heavily rely on their documentation site for guidance and reference. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we relied on an on-premise solution, which often posed performance and capacity challenges due to server limitations. However, this approach involved upfront purchases and heavy licensing fees, which was a different model altogether. What I appreciate about Matillion is that it's available on the AWS Marketplace, allowing for easy installation and billing directly through our Amazon bill. This integration streamlines the process, as there's no need to manage separate vendor payments for ETL services.

What about the implementation team?

It seamlessly integrates with CodeConnect, which is the AWS Git repository, but it also supports integration with any Git repository, whether it's GitHub, GitLab, or another platform. Regardless of your choice of change control tool, Matillion can accommodate it. It simplifies the process by converting JSON payloads into a usable format, allowing for easy promotion from one environment to another. There's no maintenance required from our end; it's all handled automatically by the vendor. We receive weekly patches and periodic version updates, ensuring the solution stays up-to-date without any intervention from our side.

What's my experience with pricing, setup cost, and licensing?

We pay $5.40 per EC2 running hour, and we can reduce costs by stopping and starting the EC2 instances strategically. For instance, in our production environment, we run it for sixteen hours a day, while in our data environment, it's around ten to eleven hours a day, Monday to Friday. This approach allows us to save significantly on costs since we're billed per EC2 running hour. The absence of licensing commitments makes it easy to experiment with the tool, and if we decide it's not suitable, we can simply stop the ETL instance and cease incurring charges.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Shehab Saad

A stable product with a good user interface that enables users to create multiple jobs with a single pipeline

  • July 25, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the solution to make data transfers between our source systems and Snowflake. It's our data analytics architecture.

What is most valuable?

The product has a good user interface. I don’t have to write too many codes. I can design or create general data transfer and technical jobs through simple texts. If I want to repeat a job, I can do it without creating multiple pipelines. I can create multiple jobs with a single pipeline. It is a fantastic feature of the product.

What needs improvement?

The product must enhance its near-real-time data capture feature. Also, if they enhance CDC functionality, we can replace multiple components with one component. Otherwise, we must purchase a different component for CDC functionality and another component for data transformation. This added feature will help the user do everything with a single component.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

Six technical developers use the solution in our organization.

How are customer service and support?

We did not contact support for technical issues. We contacted them for administration, deployment, and purchasing. Support was excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy. The solution is deployed on the cloud on a virtual machine.

What's my experience with pricing, setup cost, and licensing?

The tool is neither cheap nor expensive. It is moderately expensive. The product must improve its pricing.

Which other solutions did I evaluate?

Glue is much cheaper than Matillion.

What other advice do I have?

If the product enhances the CDC functionality, I would rate it a ten out of ten. I would recommend people to use the solution. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


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