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Easy to setup, good support
So far so good. We've been a Clumio user for 3 months and have found initial setup support to be excellent (support during the trial, and then help setting up). And the site is easy to use.
I did get some confusing emails about a backup failure--but I didn't do anything...they had already investigated and it was working before I could even respond.
We are still evaluating costs, but I expect they will be as claimed, and I have yet to test a restore or file recovery. Between that and the costing which is not yet compared is the only reason for the 4 stars.
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Great backup solution for cloud
Clumio is really the best, secure, scalable backup solution I have found. love the user-friendly interface. it tends to be a bit pricy but overall its great.
Low-friction way to protect AWS assets
We had a few bumps getting Clumio set up, but the support staff were very determined to make it work within a day. Setting up policies is logical and straightforward. The interface is clean enough that I don't fear I am overlooking something important that will come back to bite me later on.
EC2/S3 Backups
Easy to setup and configure, our backups were running within a day. The best product we found for S3 backups especially.
Simplifies DB backups
Earlier I was using Shell scripting to take DB backups. Now , Clumio made easy and organized for taking DB backups with ease.
I wish i can recommend this product across all the accounts in my organization. but, I find it expensive to convince the higher management.
Review of Clumio
We've been using Clumio for a couple of months now as an evaluation to replace our current backup provider.
We use it to backup EC2 instances (via AMIs), RDS databases, DynamoDB tables and a few selected S3 buckets.
So far it has been working out OK.
We've done various recovery testing and those have been successful.
The web user interface is pretty nice and intuitive.
The feature where you can run direct SQL queries against RDS backups is very nice, once you come up to speed on how to use it.
We also rely on the fact that the backups are outside our AWS account, unreachable in case our AWS account got compromised.
The only drawback for us so far is they only support a few AWS regions so we cannot cover 100% of our resources at this point using Clumio.
Support is very responsive and helpful.