Currently, I only use PRTG Network Monitor for triggering the SQL Server. I query the SQL Server for some data and then generate the output. So, that's the process that I am using now with PRTG Network Monitor.
PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
222 reviews
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We have benefited from the simplicity and on-premises deployment capabilities of our monitoring solution
What is our primary use case?
What is most valuable?
The simplicity is what I appreciate about PRTG Network Monitor. Additionally, it is advantageous because it can be deployed on-premises. This is a crucial factor for me as I operate in an air-gapped environment with no internet allowed. PRTG Network Monitor is the only solution I use here. I also use the alert features, especially the user-friendly mobile app feature.
What needs improvement?
The user interface could be more modern as it is quite dated. PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
For how long have I used the solution?
I have been using PRTG Network Monitor since 2016 or 2017. It has been quite a long time.
What do I think about the stability of the solution?
I rate the stability as nine out of ten.
What do I think about the scalability of the solution?
I haven't gone beyond monitoring thousands of devices, so I don't have experience with large scalability, but for less than one hundred devices, it is stable.
Which solution did I use previously and why did I switch?
I have switched from PRTG Network Monitor to DataDog. I am also using AWS managed services for hosting.
How was the initial setup?
The setup process is simple.
What's my experience with pricing, setup cost, and licensing?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
What other advice do I have?
Overall, I rate PRTG Network Monitor as eight out of ten. AI features were mentioned, but I haven't updated PRTG Network Monitor for quite some time, so I am unsure about these new features.
Effortless infrastructure monitoring with flexible alerts and rapid setup
What is our primary use case?
I am a partner company and use PRTG Network Monitor as a monitoring tool for our customers. We use it to monitor entire IT infrastructures, like AWS devices, and other IP kind devices.
How has it helped my organization?
PRTG Network Monitor helps us monitor the IT infrastructure for our customers without requiring significant downtime. The solution completes upgradation or migration within one to two hours, minimizing disruption.
What is most valuable?
What needs improvement?
PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses. The solution could also enhance database observability and provide clearer pricing explanations when converting customers from perpetual to subscription models.
For how long have I used the solution?
I have been using PRTG Network Monitor for three years.
What do I think about the stability of the solution?
The stability of PRTG Network Monitor is high. I would rate it eight to nine on a scale of one to ten.
What do I think about the scalability of the solution?
The scalability for network monitoring is rated eight to nine ut of ten. However, for asset management and configuration comparing with other NMS technologies, it is less scalable.
How are customer service and support?
PRTG provides support via mail only, which can be inconvenient due to time differences. There is no direct interaction or remote calls.
How was the initial setup?
The initial setup of PRTG Network Monitor is very easy to use. There are no significant difficulties encountered.
What's my experience with pricing, setup cost, and licensing?
PRTG Network Monitor used to be reasonably priced, but after changing to subscription models, the costs have increased. The solution remains user-friendly, which usually convinces customers despite the higher pricing.
What other advice do I have?
I would recommend PRTG Network Monitor specifically for monitoring purposes.
It is a suitable solution to monitor various IT devices and their internal performance. However, for comprehensive asset management or network traffic analysis, other modules or tools may be necessary.
I'd rate the solution eight out of ten.
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