Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

24 AWS reviews

External reviews

407 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    reviewer2557383

Enables easy and secure file transfers but should have more training resources

  • September 20, 2024
  • Review from a verified AWS customer

What is our primary use case?

GoAnywhere MFT tool is used to transfer files from one end user to another.

Traditionally, you would transfer a file as an attachment to an email. However, that does not always work very well, especially if you want to continuously transfer files. For example, sometimes you need to transfer files every hour. In such cases, traditional ways of file transfers do not work very well. This is where GoAnywhere MFT is helpful. You can just place a file at a location and it automatically gathers the file and transfers it to the destination or wherever you want to transfer it.

How has it helped my organization?

It provides the easiest and safest way to transfer files. There is security and multiple advantages to using an MFT tool like GoAnywhere MFT.

It enables you to easily transfer files and not bother about sending them manually through emails. You can automate it. You do not want to log in and attach files in an email. You can just place them at a specified location, and they are picked up by the GoAnywhere MFT server. If you want to transfer a file to an external vendor, you can either use the vendor's location or your own location to put the file. If the external vendor provides you with a location, you can use that. Otherwise, you can create a folder and provide access to the external vendor. There are two options. It is very easy and secure.

What is most valuable?

Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint. These are the main advantages.

It is easy to use. You just need to create a template and then the sequence is already provided to you. You just have to input the details that you got from the requester. You do not need to put any code, but if you have to do PGP key and encryption, it is a little bit complicated because all users are not aware of all the cases. You have to tell them what exactly you need in a particular case and what you are going to provide them. You need to interact with them.

What needs improvement?

They should have some training courses. Usually, everything is available on YouTube today, but I have not found any videos for this solution. For training, there should be some sites or resources on YouTube or Udemy. They do not have that currently.

Feature-wise, I do not have any areas for improvement. Whenever we work for a company, they have certain restrictions, and we cannot use all the features of any MFT tool. In my previous company, we had a few restrictions, and the feature usage was limited, which made it hard to say if it lacked any features or not. I have not found any issues with most of the features I worked with. I could do whatever was required using GoAnywhere MFT.

For how long have I used the solution?

I used this solution for four years and seven months.

What do I think about the stability of the solution?

GoAnywhere MFT is very good in terms of stability. You would not find many issues related to stability. If there are any issues, they are rare or once or twice a year.

What do I think about the scalability of the solution?

We can easily scale up and scale down. If they want to use GoAnywhere MFT, most companies get it for a year. People usually do not scale down. They usually scale up because it has many services.

I believe it was being used at multiple locations because we had four servers. If any one of them went down, we had other servers.

How are customer service and support?

I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt. They will schedule a meeting and help you out until the issue is resolved.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the market, there are multiple MFT tools, but I only have experience working with GoAnywhere MFT. When I joined the company, GoAnywhere MFT was already there. I was trained on that and started working with it.

How was the initial setup?

In my previous company, it was on the cloud. I was not involved in its deployment. It was already being used in my previous company.

If you want to deploy it, you need to contact GoAnywhere. You can raise the ticket and ask them to provide that particular service. They will charge you and provide the service.

I am not sure, but it seems that it does not require any maintenance. We just have to restart it, and we get all the updates and patching activities done.

What other advice do I have?

I would rate GoAnywhere MFT a seven out of ten.


showing 1 - 1