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Rocket.Chat, secured and supported by Hossted

HOSSTED | 2.5.0

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

322 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Government Administration

Great experience!

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Very flexible tool because it is highly customisable and has many integrations. For a technological tool to allow you to adjust all settings to your needs is really useful.
It also has a very versatile API.
What do you dislike about the product?
There is a lack of optimisation with respect to the CPU/RAM load of the systems, in that respect it is not very reliable.
What problems is the product solving and how is that benefiting you?
Redirect messages.
Better performance in HA mode.


    Balveer Singh Rao 5.

Rocket.Chat is an excellent choice for a team chat tool.

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
The user experience is smooth and intuitive, making it easy for team members to communicate and collaborate. The interface is well-designed and easy to navigate, and the features are robust and useful. Additionally, the security features are top-notch, providing peace of mind for sensitive information and communication. Overall, Rocket.Chat is a great option for any team looking for a reliable and secure chat platform.
What do you dislike about the product?
Rocket.Chat is a solid team chat tool, but it lacks some of the features that are available on other platforms like Discord. While the user experience is generally good and the security features are strong, the feature set is not as extensive as some other options. For example, the customization options are limited and it may not have as many integrations as Discord. However, if you're looking for a basic chat platform that prioritizes security, Rocket.Chat is a good choice.
What problems is the product solving and how is that benefiting you?
Rocket.Chat is a great communication platform for researchers. It offers a variety of features that are particularly useful for research teams, such as the ability to create separate channels for different projects and a robust search function that makes it easy to find and refer back to specific conversations. Additionally, the platform's security features provide peace of mind for sharing sensitive research information. The user experience is also smooth and intuitive, making it easy for team members to collaborate effectively. Overall, Rocket.Chat is an excellent choice for research teams looking for a secure and efficient communication platform.


    Tiju T.

Own your chat msg, customize and integrate everything. No-compromise guaranteed with this chat tool.

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive, safe and secure, open source, customizable,good support.
What do you dislike about the product?
No complaints as of yet. Everything seems to be working fine.
What problems is the product solving and how is that benefiting you?
Securing the chat. Air-gapped environments can benefit from this app too. Very safe and it is open source. I can trust this tool for communication.


    Hritvik M.

Great commuinity and team management messaging app.

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
I like that it has a minimal design and the web application is highly responsive too.
What do you dislike about the product?
It does not have different themes and Dark Mode.
What problems is the product solving and how is that benefiting you?
Rocket.Chat is making communication between the community members easy and how you can build a community here. And I'm able to connect with new people with whom I would collaborate.


    KEEGAN C.

Rocket.Chat is very flexible and easy to use for team Communication.

  • January 15, 2023
  • Review provided by G2

What do you like best about the product?
Rocket.Chat is a fantastic app for team communication and collaboration. The user interface is clean and easy to navigate, and the app offers a wide variety of features, including chat rooms, video and voice calls, file sharing, and integrations with other apps. The search functionality is also very robust, making it easy to find previous conversations and shared files. Overall, Rocket.Chat is a great choice for any team looking for a comprehensive communication and collaboration tool.
What do you dislike about the product?
Some users may find that the user interface is not as intuitive as they would like, or that the platform lacks certain features that they require for their specific use case. Additionally, while it is open-source and have a lot of features, the community support and the number of plugins available may not be as extensive as some other messaging platforms. Despite these drawbacks, it's important to note that Rocket.Chat is still a solid option for many organizations and it may be worth trying out to see if it meets your specific needs.
What problems is the product solving and how is that benefiting you?
Rocket.Chat is a messaging platform that aims to solve the problem of internal communications and collaboration within organizations. It provides a range of features such as group and private messaging, file sharing, video and audio conferencing, and integrations with other tools such as Google Drive, Trello, and Slack.

It has benefited me by helping streamline internal communications, improve collaboration among team members, and increase overall productivity. Additionally, the security features and the ability to customize the platform have helped ensure that sensitive information is protected and that the platform is tailored to my organization's specific workflows.


    M P.

My Open Source Journey with Rocket.Chat as a contributor and user

  • January 13, 2023
  • Review verified by G2

What do you like best about the product?
The best part for me is that it's Open Source and has a thriving community for support!

As a contributor, I love the mentorship and guidance I get from such leaders!
What do you dislike about the product?
Well, the most expected feature for me would be DARK MODE and more collaboration features for the developer community....but as a contributor, I can't ask for more ✨🚀
What problems is the product solving and how is that benefiting you?
As a contributor, Rocket.Chat helps me bridge the gap between the industry coding standards and my knowledge...i.e. adds so much value! As a user, well there's almost no lag in our day to day communications!


    Mateus S.

Excelente ferramenta OpenSource para todo tipo de segmento

  • January 13, 2023
  • Review verified by G2

What do you like best about the product?
Sistema aberto, sendo grátis e muito completo, nós traz a liberdade de diversas customizações, muitas integrações que possa ser feito em diversas aplicações, fazendo com que além de ter toda uma comunicação interna, possui também o omnichannel para realizar e gerenciar atendimentos externos.
What do you dislike about the product?
Realmente é uma ferramenta fantástica, não tenho a reclamar, sempre que surge um bug a equipe logo ja tem uma solução ou uma trativa para deixa-lo no melhor funcionamento possível.
What problems is the product solving and how is that benefiting you?
Comunicação interna entre colaboradores, centralizando e melhorando a troca de informações e também diminuição no uso de telefones fazendo com que tenha bem menos gastos.


    João Gabriel O.

Deploying my first application

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
I like Rocket Chat for being a complete solution for conversation in the company, with easy configuration of rooms and the great opportunities and solutions that can be made from it.
What do you dislike about the product?
Unfortunately, the fact that several addons are paid, this does not limit the user, but makes him need to look for resources in other sources.
What problems is the product solving and how is that benefiting you?
Rocket Chat solves the company's communication problem and helps in the quick solution of several problems because it is a friendly tool where all employees can communicate and help each other.


    Nishant P.

Development experience

  • January 12, 2023
  • Review verified by G2

What do you like best about the product?
The most beautiful thing about rocket chat is the helping nature community members and how the all projects are organized in such s great manners.
What do you dislike about the product?
I feel like rocket chat can make mobile experience better by improvement mobile version.
What problems is the product solving and how is that benefiting you?
Omni channel is the great feature which solves the day to day business problems.

Rocket chat is a jack of all trades 🤩.


    Mental Health Care

Rocket.chat costumer review

  • December 26, 2022
  • Review provided by G2

What do you like best about the product?
Intuitive, open source and straight foward app.
What do you dislike about the product?
It has a few bugs but the CS team is always available to solve any issue.
What problems is the product solving and how is that benefiting you?
We use it in our research team to have every project organized by channels. It keeps things organized and it makes easy to follow up each project, at the same time that keeps the team communicated.