Auth0 Platform
Okta, IncExternal reviews
272 reviews
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No customer support, email ignored
The customer support experience has been extremely poor.
Our emails have gone completely unanswered, and there's no clear way to escalate urgent issues.
For a company of this scale, it's unacceptable to be left in the dark when critical identity services are involved.
If reliable support is important to your operations, I recommend evaluating alternatives.
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