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Rocket.Chat Server

Rocket.Chat | Rocket.Chat server 6.12.1

Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

328 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bruno L.

RocketChat Utilization

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
Using it is very simple and easy. With intuitive screens and excellent features for any corporate environment.
What do you dislike about the product?
Some features could be implemented, in addition to improving some features, such as the use of threads.
What problems is the product solving and how is that benefiting you?
It's a complete communication platform for our company, accessible from anywhere.


    Davyson B.

Ferramenta muito boa e pratica de usar

  • May 05, 2023
  • Review verified by G2

What do you like best about the product?
Chat muito intuitivo, com facilidade de acessar as conversas, criar usuarios, é um aplicativo rapido, que quase nunca apresenta problemas, suporte do rocket chat tambem é muito bom e rapido
What do you dislike about the product?
citação de mensagens é um pouco confuso, porem nada qeu atralhe muito, o aplicativo no celular tambem existe um delay de mensagens ao acessar o aplicativo, as mensagens demora para chegar
What problems is the product solving and how is that benefiting you?
O rocket esta ajudando em varios pontos do negocio, como a facilidade de incluir visitantes no chat e unificar a comunicação com clientes parceiros da empresa


    Nick R.

Rocketchat is taking away key features in version 6

  • May 04, 2023
  • Review verified by G2

What do you like best about the product?
We have been a long-time fans of rocket chat. We have installed many community servers for small businesses. Self-hosted chat helps keep important things private.
What do you dislike about the product?
Version 6 changed key features in Rocketchat. They took away read receipts. Sending a message to someone and not knowing if they received/read it is not communication.
What problems is the product solving and how is that benefiting you?
Reduction of email, better collaboration and integration with other opensource products. However, since March 2023 key features were removed in the community edition.


    Maykon P.

Fácil integração e usabilidade

  • May 03, 2023
  • Review verified by G2

What do you like best about the product?
A facilidade de integração ominichanel e usabilidade.
What do you dislike about the product?
Talvez os menus de administraçao e Ominchanel deveriam ser bem separados para não confundir
What problems is the product solving and how is that benefiting you?
Atendimento organizado por ordem de chegada e distribuição do atendimento. o Cliente deixou de ficar minutos ao telefone aguardando ser atendido


    Information Technology and Services

Awesome multi channel chat tool

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
I just like the flexibility of the dashboard and also the multiuser interface .
What do you dislike about the product?
nothing really. it is working just great. you just might want to try it.
What problems is the product solving and how is that benefiting you?
To chat internally as well as with customers very fast over many channels. Love it. We are definitely more productive ever since using rocket chat.


    Amr E.

"Excellent Open Source Chat Solution with Many Integrations"

  • April 28, 2023
  • Review verified by G2

What do you like best about the product?
Overall, Rocket.Chat provides all of the chat solutions I am looking for. Public channels, private channels, private messaging, Webhooks and integrations, SMS, and a website chat widget. Setup is incredibly easy using Docker or Ubuntu Snap.
What do you dislike about the product?
There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan.
What problems is the product solving and how is that benefiting you?
Rocket. Chat is a reliable communication platform for high-private team chatting and collaboration. The highly scalable solution increases business efficiency by bringing messages, video calls, file sharing and all team communication into one place. A considerable advantage of Rocket. Chat is our Omnichannel feature, allowing your customers to choose how to contact you (Whatsapp, social media, website).


    Information Technology and Services

My Review of Rocket.Chat

  • April 27, 2023
  • Review verified by G2

What do you like best about the product?
Makes it easy to build a Chat application easily using the open source codebase. This helped my previous organization build an alternative to Slack in a short time.
What do you dislike about the product?
I dislike the Notification interface of Rocket.Chat, although it can be customized but it should come out excellently by default.
What problems is the product solving and how is that benefiting you?
The exorbitant cost of running a large scale organization using SaaS like Slack, Microsoft Teams etc.


    Education Management

User friendly. Ease of use

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
Rocket is very much light weight communication channel within the organisation. Sharing of documents and creation of group chat is best features. You can create your own channel for any kind of work.
What do you dislike about the product?
There is nothing to dislike only improvement is on area of more features. Searching of chat can be improved by adding more search options on various levels. Looking forward to have very soon.
What problems is the product solving and how is that benefiting you?
Faster communication.
Organization personal chat.
Communication on reliable platform. No need to have depend on external party. Within organisations you can setup


    Gustavo N.

Expectativas atendidas

  • April 26, 2023
  • Review verified by G2

What do you like best about the product?
Video conferencia, salas de reuniões privadas
What do you dislike about the product?
Laytou engessado, poucas possibilidades de personalização
What problems is the product solving and how is that benefiting you?
Melhor interação com a equipe


    Muhammed S.

The rocket launched

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of Rocket.Chat is its flexibility and customization options. It can be self-hosted on a company's own servers or accessed through Rocket.Chat's cloud hosting, and it offers a wide range of customization options, such as integrations with third-party apps and services, custom themes, and plugins. This makes it an ideal solution for businesses and organizations that need a messaging platform that can be tailored to their specific needs.
What do you dislike about the product?
Some users may find that Rocket. Chat has a steeper learning curve compared to other messaging platforms.
Limited support because of Rocket.Chat is an open-source platform,support options may be limited compared to proprietary messaging platforms
What problems is the product solving and how is that benefiting you?
Rocket.Chat helps with security features, including end-to-end encryption, two-factor authentication, and user roles and permissions. This a good option for businesses and organizations that comply with strict data protection regulations.