I am more like a consultant helping customers use SailPoint Identity Security Cloud and do not represent the client.
SailPoint Identity Security
SailPointExternal reviews
187 reviews
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Governance features with secure environments and helpful customizations
What is our primary use case?
How has it helped my organization?
The organization's operational expenses do get reduced, roughly by fifteen percent. The service integration with products like Microsoft's and SAP's is effective.
What is most valuable?
The governance features, such as certification and provisioning, are the most beneficial for enhancing security.
What needs improvement?
The interface can improve, and the product could become a little cheaper.
For how long have I used the solution?
I have been using SailPoint Identity Security Cloud for ten years.
What do I think about the stability of the solution?
In terms of stability, SailPoint Identity Security Cloud is rated eight out of ten. It's quite stable.
What do I think about the scalability of the solution?
Regarding scalability, I would rate it an eight out of ten.
How are customer service and support?
Technical support is responsive and helpful, and I would rate them seven out of ten.
How was the initial setup?
The installation is not done by us; it is handled by SailPoint professional services, and we only do the configuration.
What about the implementation team?
SailPoint manages the installation, while we configure the solution.
What was our ROI?
Organizations have seen a reduction in operational expenses by about fifteen percent.
What's my experience with pricing, setup cost, and licensing?
SailPoint Identity Security Cloud is considered expensive, and the kinds of customizations many of our clients expect are not allowed.
Which other solutions did I evaluate?
We are working with Microsoft and Saviynt, among other vendors.
What other advice do I have?
I'd rate the solution eight out of ten.
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