Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

3 AWS reviews

External reviews

287 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jefferson Usianene

Migration success with improved security and integration features

  • December 23, 2024
  • Review from a verified AWS customer

What is our primary use case?

I used OpenShift for the enterprise service cost system of a bank. We completed the migration of the bank's core banking system using OpenShift as the infrastructure. OpenShift acts as an orchestration platform and is used as our private cloud.

What is most valuable?

OpenShift is a spin-off of Kubernetes, built on top of Kubernetes. It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes. It also provides good integration with GitOps and ArgoCD.

Additionally, OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.

What needs improvement?

I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive. Making updates a yearly occurrence could be beneficial. In terms of self-service for developers, there is room for improvement. The removal of Grafana and HPA from monitoring caused some issues. Observability could be more robust.

For how long have I used the solution?

I've been working with OpenShift for four years.

What do I think about the stability of the solution?

OpenShift is very stable. I've had my cluster running for over four years, with issues caused more by poor monitoring or user error rather than the product itself.

What do I think about the scalability of the solution?

OpenShift is highly scalable, allowing us to manage thousands of pods effectively. We've implemented features like Horizontal Pod Autoscaling to adapt based on demand and integrated with F5 for high availability.

How are customer service and support?

Red Hat's technical support is responsive and effective. I had 50 to 59 support cases, many of which were resolved quickly depending on the urgency and expertise needed.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We moved from a legacy system to OpenShift due to its stability and capabilities provided by being backed by Red Hat.

How was the initial setup?

The initial setup was straightforward, especially on the cloud where it was set up quickly. The on-premises setup was more challenging due to additional configurations required.

What about the implementation team?

We handled the implementation internally with our team, which consisted of three engineers managing the analytics environment.

What was our ROI?

Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency. Although it increased costs, it helped modernize our infrastructure.

What's my experience with pricing, setup cost, and licensing?

The pricing for OpenShift includes support and licensing, which costs approximately $400.

Which other solutions did I evaluate?

We did not evaluate any other options aside from our legacy system before choosing OpenShift.

What other advice do I have?

If you have the skill and experience, Kubernetes can be used in production. OpenShift provides extra coverage in terms of security and management. Have a disaster recovery plan due to frequent updates.

I rate OpenShift at nine out of ten.


    Arun Sahani

A tool that offers a good production environment that is much more stable

  • June 21, 2023
  • Review from a verified AWS customer

What is our primary use case?

I have not used it on IBM Cloud. It is basically used on AWS and Azure. I am using a standard OpenShift.

OpenShift is a container orchestration tool. We have been using it for hosting products on container-based applications.

How has it helped my organization?

Actually, what happens is that the solution gives or provides that kind of stability and much more. It gives a good production environment that is much more stable and error-free. That's how the solution contributes to the productivity of my whole organization.

What is most valuable?

If we compare OpenShift and Kubernetes Harbor, OpenShift is derived from Kubernetes. However, some of the most prominent features of OpenShift are its security services and some of the policies, especially security policies that are some of the add-ons and the best things I like in OpenShift.

What needs improvement?

Some things need to be improved in the solution. Some of the storage services and integrations with third-party tools should be made possible.

I think some more things will come in, like the projects of CNCFs. I think that verified CNCF projects will be integrated into OpenShift.

For how long have I used the solution?

I have been using OpenShift for eighteen months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I think the support is fine. It depends upon some of the SLAs and how things or how the SLAs have been maintained. Overall, it is fine, so I will rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, the setup seemed to be complex, but the recommendations from Red Hat, and especially on the CoreOS systems, for quality, stability, and security purposes, it seems to be complex. However, once we get hands-on experience, it is very, very useful and easily maintainable as well.

What was our ROI?

I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure. Considering in terms of stability, performance-wise, and security-wise, if everything goes fine, I think its return on investment is justified.

What's my experience with pricing, setup cost, and licensing?

The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range. I don't think the price is very much of an issue for any organization against the services being delivered over the cloud and the services of OpenSuite.

What other advice do I have?

If any organization is just working on open-source technologies and wants to have enterprise support and enterprise-grade solutions, then we must go with OpenShift.

Overall, I rate the solution a nine out of ten.


showing 1 - 2