My main use case for Cisco Duo is to handle remote users.
Cisco Duo - Essentials Edition
Cisco Systems, Inc.External reviews
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Ensures secure access for remote users with strong authentication
What is our primary use case?
How has it helped my organization?
As a healthcare association, Cisco Duo helps keep our patients' data secure since we can authenticate the users who are supposed to be accessing our network.
What is most valuable?
The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company.
The solution is pretty secure.
What needs improvement?
My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo.
For how long have I used the solution?
I have been using Cisco Duo for a year and a half.
What do I think about the stability of the solution?
I assess the stability and reliability of Cisco Duo as very reliable.
What do I think about the scalability of the solution?
The solution scales very well with the growing aspects of our organization.
How are customer service and support?
Technical support has been very helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use any other solution before using Duo.
How was the initial setup?
I wasn't part of the initial setup.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect of the solution.
Which other solutions did I evaluate?
I did not consider any other solutions before selecting Cisco Duo.
What other advice do I have?
We did not purchase Dueo on AWS Marketplace.
My advice for other organizations considering Cisco Duo is to maintain the security and integrity of your network by considering using two-factor authentication for all users who have access to it.
On a scale of one to ten, I would rate Cisco Duo overall as a ten.
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