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Reviews from AWS customer

3 AWS reviews

External reviews

175 reviews
from and

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4-star reviews ( Show all reviews )

    Chong Seto

Helps monitor and manage API services and measure the API performance

  • February 28, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the solution to monitor, process, and manage API services.

How has it helped my organization?

We use the product to enforce standards to check and align things with the application design. The tool has enhanced our digital transformation efforts. With the adoption of the cloud, we deploy a lot of APIs on Lambda. We also have APIs deployed on-premise. We use the front-end access of all the APIs on-premise and on the cloud.

What is most valuable?

The API lifecycle management has helped us to do the version controls and naming of the APIs. The product gathers data to measure API performance. Users monitor the utilization of each API and the response times. It helps manage the environment. The product facilitates development by allowing the developers to go to the portal and test the APIs.

What needs improvement?

It would be nice to have a SaaS solution that can be deployed into the cloud.

For how long have I used the solution?

I have been using the solution for many years.

What do I think about the scalability of the solution?

The tool is very scalable.

How was the initial setup?

There's a bit of a learning curve to the setup process. Once the support team gets familiar with it, it is just like any other product.

What other advice do I have?

We started with DataPower ten years ago. Most of our APIs are SOAP APIs. When we started using RESTful APIs, we started using IBM API Connect. It took us a while to adopt API services. I will recommend the solution to people who need to manage their APIs. It's pretty good. It serves our purpose. Overall, I rate the product an eight or nine out of ten.


    Harimohan Pathak

A powerful tool that offers a range of benefits and advantages

  • September 07, 2023
  • Review from a verified AWS customer

What is most valuable?

It offers enhanced security features to protect APIs, enforce access control, and secure sensitive data. It also works as a powerful integration tool for the internal and external transmission zone, allowing us to connect with different vendors easily.

What needs improvement?

There is room for improvement regarding the connectivity of the DevOps.

For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

The solution provides high stability. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It is designed to handle large-scale API operations, so it ensures high scalability. I would rate it nine out of ten.

How are customer service and support?

They are lacking in terms of customer service and technical support. I would rate it six out of ten.

How was the initial setup?

The initial setup is easy. It is based on available courses and steps that are comprehensive and helpful.

What about the implementation team?

The deployment process is facilitated and fast. It takes about an hour for the solution to be deployed.

What's my experience with pricing, setup cost, and licensing?

The pricing is significantly high. I would rate it eight out of ten.

What other advice do I have?

IBM API Connect is a really good API management solution that offers a variety of benefits and advantages such as rapid development tools and enhanced productivity. I would rate it nine out of ten.


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