Reviews from AWS customer

3 AWS reviews

External reviews

20 reviews
from

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    EDERLEY TERRERO

Reliable backups have protected critical mailboxes and have simplified ransomware recovery

  • March 04, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for NAKIVO Backup & Replication is mailbox recovery or backup, encrypting backups at a disaster recovery level, and providing an MSP-type service, as well as for clients who buy it normally. They also see it as an economical solution and very easy to use compared to other vendors in terms of cost.

I can give a specific example of how I use NAKIVO Backup & Replication for mailbox recovery or in disaster recovery backup management. Generally, we have situations where users delete emails or sometimes important pieces of information, or something disables an email account and that gets forgotten. It is easier to back it up and restore that object directly within the same mailbox than to be looking for PSTs to find that information. With NAKIVO Backup & Replication, it is possible to look for that specific email and restore it, and if we compare it with other solutions among the many that exist, such as Azure, the cost is very minimal. We are talking that if Azure costs one hundred dollars, NAKIVO Backup & Replication costs five.

I would add that once we had a situation with a client where the entire data center went down, the host completely with all its equipment, and NAKIVO Backup & Replication was very important for restoring all the machines and internal servers that host contained. Since that experience, it has always been incredible with NAKIVO Backup & Replication.

What is most valuable?

I consider the best features offered by NAKIVO Backup & Replication to be the recovery and backup of emails, the GUI which is very nice and user-friendly, easy to use, adding resources, reporting, and the monitoring it has over the equipment directly if you enable it. The cost is also a strong point. The integration with multiple hosts nowadays, such as Proxmox, which is totally free, is valuable since we have high costs today with VMware or Hyper-V, making it useful for small or medium-sized companies. NAKIVO Backup & Replication is fully compatible with these and other tools, and the ease of using it and implementing it is remarkable. We are talking that in forty minutes a person can already understand NAKIVO Backup & Replication by eighty or ninety percent. Additionally, it possesses all the capabilities it has at the level of ransomware protection. All of its files are fully encrypted, which is part of NAKIVO Backup & Replication, and is the only way to be able to recover them.

The functionalities that have been most valuable to me on a day-to-day basis include situations with clients who have had many disruptions in their infrastructure. One of my clients was attacked, and with the protection that NAKIVO Backup & Replication offers at the backup level, I can guarantee encryption and anti-ransomware protection, which has been very valuable for our clients because the information has always remained fully protected within the tool. Regardless of the storage where we place it, that backup or file remains very well protected. The usability may seem very simple, but once you implement it, the result is viable and scalable for the client.

NAKIVO Backup & Replication has positively impacted my organization and that of my clients because when we started to distribute it, we began with clients for whom we provide IT as a Service. Clients come who say that they are paying a ton of money for solutions that may do the same thing. Comparing this with Veeam or other tools in the market in terms of price and functionalities, the feedback is often that they would rather stick with NAKIVO Backup & Replication. This is especially true concerning the disaster recovery part in VMware or host, with that security level of ransomware protection or backup malware scan being super interesting. NAKIVO Backup & Replication backs up all that infrastructure relating to VMware, Hyper-V, Proxmox, Linux, Oracle, DB, Exchange, Active Directory, SQL, Amazon, Microsoft, and it is a powerful tool worth its cost. Being economical and meeting expectations in various environments, including ISP, enterprise, education, or remote offices at the backup level, we can resolve all those specific needs. Additionally, we integrate with a wide range of NAS devices, including ASUSTOR, Netgear, QNAP, Synology, TrueNAS, Western Digital, and we guarantee twenty-four hour support as soon as you acquire the license. This is a plus, as is the integration with security tools including Microsoft Defender, Sophos Intercept X, Acronis, ClamAV, and others. We can store backups with many options at the cloud level, Amazon S3, Azure Blob, Backblaze, and Wasabi, and we also integrate with EMC Data Domain and HP.

For optimizing processes or saving resources in my organization and my clients, we can say mainly the cost. They have reduced infrastructure costs incredibly for our clients with this solution.

What needs improvement?

NAKIVO Backup & Replication has been improving lately as they have released many updates, and it seems to work excellently at this moment. There will always be emerging needs, such as AI, which come out over time. Solutions always have to keep advancing, but so far, I see it as excellent. At this moment, I do not have anything else to add regarding possible improvements or functionalities I would like to see in the future.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for three years.

What do I think about the stability of the solution?

I consider NAKIVO Backup & Replication to be totally stable, as long as it has all the correct sizing. It is a very stable tool.

What do I think about the scalability of the solution?

In terms of scalability, NAKIVO Backup & Replication has a very specific licensing method, which means it will always be based on the needs that the client has and can grow as the client also grows.

How are customer service and support?

My experience with the technical support of NAKIVO Backup & Replication has been a ten out of ten. It is twenty-four hours, and they are very active.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Veeam and also Recovery Manager Plus, which fulfills other functions. We still represent Veeam, but we always have two options for our clients. We ensure that the client feels comfortable and can adapt the solution to their needs, whether economic or technical.

How was the initial setup?

My experience with the price, implementation cost, and licensing of NAKIVO Backup & Replication is great because, as I have mentioned multiple times, it is an economical tool. The implementation cost plus the license cost is very friendly for solving backup problems.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    David Vosbury

Good software for the price.

  • July 26, 2019
  • Review from a verified AWS customer

The software has many features that you'd want in a backup solution and is much cheaper than other software like Veeam. They add new features all the time. The support is good and always works with you to solve any problems. Their VMware version is probably a little more reliable though than the EC2 version.


showing 1 - 2