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Virtu has been a great experience for our company
What do you like best about the product?
Virtu has been helpful with securing our information as well as the information of our clients. There have been so many articles about hackers and leaks from big companies where personal info is compromised but with Virtu, we feel confident to email sensitive materials. It has been quick to start, easy to use, and working how it is needed so far. Have not needed to contact customer support, which has been great. Personally, I impliment Virtu in 95% of emails sent or received. Simple to use, easy to resolve.
What do you dislike about the product?
At this time, we have not run into issues with Virtu, as far as I know. The only thing that has come up is when sending emails to outside recipients, there have been a couple of instances where they were unable to read the encripted information. Resending isn't a big hassle but can be an inconvinience at times.
What problems is the product solving and how is that benefiting you?
HIPAA compliance is the main reason we are using Virtru. Emails must be encripted to secure private information, not only for the users, but also for our clients and partners.
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Very good overall.
What do you like best about the product?
My emails are secure so my communications feel protected.
What do you dislike about the product?
If I send the same message to multiple people separately, it combines all emails into one thread. It doesn't work as well on mobile.
What problems is the product solving and how is that benefiting you?
Secure messaging with clients.
Being secure is what matters
What do you like best about the product?
I work with the public and being able to share important client nformation via email is apart of my daily job. Knowing that it is secure is of the upmost importance.
What do you dislike about the product?
When Virtu goes down, it makes my job very difficult and we try to avoid sending unsecured messages during the entire duration.
What problems is the product solving and how is that benefiting you?
Virtu is helping us send secure messages which include very sensitive information regarding our clients in a desperate time of need.
Very very Helpful
What do you like best about the product?
You have privacy to send some emails.
Great thing to use to send your email to the client.
Great thing to use to send your email to the client.
What do you dislike about the product?
I dont have any dislikes about virtru. I endjoy to use it.
What problems is the product solving and how is that benefiting you?
No problem at all
Virtru Review
What do you like best about the product?
I like the convenience of easily sending secure emails.
What do you dislike about the product?
It can be hard to read the prior emails when they are a lot of emails sent back and forth.
What problems is the product solving and how is that benefiting you?
Sending secure messages that contain PHI. It allows up to remain HIPPA compliant and protect our patient's information.
SECURE
What do you like best about the product?
PERSONAL INFORMATION ARE ENCRYPTED AND FEEL SECURE
What do you dislike about the product?
SOMETIMES MY VIRTRU DEACTIVATES AUTOMATICALLY
What problems is the product solving and how is that benefiting you?
THEY SOLVED TO PROTECH THE PATIENT HEALTH INFORMATION
Virtue is relatively easy and safe to use
What do you like best about the product?
I appreciate that Virtue sends reminders to the employee to encrypt the email.
What do you dislike about the product?
The member receiving Virtue email sometimes experiences challenges when accessing the encrypted email. I also wish the email was more user friendly when "replying all" to senders.
What problems is the product solving and how is that benefiting you?
Email Encryption- Protects patient information via email.
Satisfied Virtru User
What do you like best about the product?
The most helpful about Virtru is the security that you can get for every email.
What do you dislike about the product?
The downside of Virtru for me is the barrier when it comes to the outlook users. Because they can access the email right away compare to all gmail users.
What problems is the product solving and how is that benefiting you?
Virtru help me to protect all the information for every email I wrote.
Generally very positive.
What do you like best about the product?
It is straightforward and easy to use, plus adding a layer of security.
What do you dislike about the product?
It has to be loaded separately on each device one uses. Also it would be nice if the instructions on how to open an encrypted email would automatically appear when sending an encrypted email
What problems is the product solving and how is that benefiting you?
Protecting client/patient privacy while allowing us to email PHI. This is really the big thing for us
Virtru Review
What do you like best about the product?
Virtru Encryption is easy to use, and our clients love it! My favorite part is the "Deactivate" option. In case any human error is made, you can void access.
What do you dislike about the product?
I do not like the most recent update with superbills, before I used to "select all" when creating a superbill, now I have to select individually.
What problems is the product solving and how is that benefiting you?
Any human errors can easily be voided with the "deactivation" feature.
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