Unmatched support and brilliant responsiveness.
What do you like best about the product?
Drata has been a game changer in our audit preperation process, and the Safebase acquisition promises to simplify our third-party engagment even further. Simply the best platform out there. It's notable not only for its excellent capabilities, but its low-TCO and great ease-of-use. Even the best systems still need support - especially with a new client like Lydonia. We struggled with some unique exclusion requirments for an automated test configuration, and reached out using Drata's simple chat interface. Sean Blaine on their team immediately engaged and helped walk through and resolve issues - great service!
What do you dislike about the product?
No downside to Drata. If anything, the sheer volume of capabilities means there is a lot to leverage - but the intuitive nature of the product and the impeccable support make that not just manageable, but a true pleasure in using the platform.
What problems is the product solving and how is that benefiting you?
Drata is a game changer in audit preparation.
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