Best Support Team Ever
What do you like best about the product?
We are relatively new to using D2L Brightspace, but our team has experience with three other LMS platforms. When we made the decision to adopt Brightspace for the Competency-Based Education courses we were developing, we were a little hesitant to start with a new platform. However, our review of the features of competency-based education revealed that D2L has integrated this approach to teaching and learning into its design. Any concerns we had about adopting Brightspace were erased as soon as we began working with our implementation team. The responsiveness of their support team and their engagement with us as we considered features and LTI to integrate now (and those to save for further along in our program development) made often anticipated concerns and quickly alleviated those that were not anticipated.
The certificate training and the online resources make it an easy-to-use platform for our instructors and learners. Our instructors and mentors rely on the reports daily to support our learners. If an institution is considering developing a competency-based program, I fully endorse D2L Brightspace as the LMS of choice.
The certificate training and the online resources make it an easy-to-use platform for our instructors and learners. Our instructors and mentors rely on the reports daily to support our learners. If an institution is considering developing a competency-based program, I fully endorse D2L Brightspace as the LMS of choice.
What do you dislike about the product?
The only element that took a little getting used to would be questions about are you using the new option of x feature or the old option of x feature. Sometimes it is not clear to us as brand new users what is new and what is old. But the resources are all there and the support teams are always kind and patient in responding to our inquiries.
What problems is the product solving and how is that benefiting you?
We are using D2L Brightspace to support our comptency-based courses and programs.
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