Best product with best team!
What do you like best about the product?
We were growing very fast and we were not able to keep up with the errors we were facing. We wanted something that was OpenTelemetry native and easy to use for everyone in the team. The integration is straightforward with awesome documentation and team support!
Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.
All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.
We use it very frequently !
Last9 was kind of our saviour as it is so easy to set up and team is always a message away! They have guided us from the start with such patience and candidness that we knew we made the right choice.
All the log, traces, and dashboards give us immense confidence and have helped us identify and fix issues with ease. Every detail is noted and never lost and hence we have significant confidence to operate at scale.
We use it very frequently !
What do you dislike about the product?
While the current set of features are good, I would love to have something more in terms of ML use cases so that we don't have to go to any other vendor for the same.
What problems is the product solving and how is that benefiting you?
Able to quickly identify performance bottlenecks in our pipelines, track user engagement metrics, and ensure system reliability. Being able to track product metrics alongside the backend metrics, along with a fairly straightforward UI, has allowed us to give access to team members outside of engineering as well, removing the need to integrate with another tool. Everyone is creating dashboards, monitoring performance of features, and seeing metrics throughout the pipeline.
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