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Do not use. They have gone down hill bad.

  • By Justin J.
  • on 06/23/2022

What do you like best about the product?
They use to be great but not anymore. Since they outsourced support to another country they cant solve issues and really slow to respond and service is even worse.
What do you dislike about the product?
Really bad service and support. Used them for over a decade and were amazing in the last 12 months they have had bad service and even worse customer support. They have said for years they offer fanatical support and they did. In the last year, I am not sure what happened but they just don't care. The normal response time is about 9 days when we have an issue. What was a great company seems to have ended.
What problems is the product solving and how is that benefiting you?
Email but its a mess and does not work well
Recommendations to others considering the product:
Do not use.


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