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Great Product
What do you like best about the product?
THis has given tremendous insight into behaviors and provided a powerful tool to our organtization.
What do you dislike about the product?
I can't say anything bad about this product.
What problems is the product solving and how is that benefiting you?
It allows us to do a better job of identitying threats and keeping out environment safe.
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KB4 PhisER Plus
What do you like best about the product?
It allows us to proactively respond to email based threats and stop the issue quickly!
What do you dislike about the product?
The fact that the blocklist time limit is 30 days. It would be nice to have a never expires option for blocked domains
What problems is the product solving and how is that benefiting you?
Gives our users power to stop threats in their tracks, in a secure way. It's also a secure method for reporting fraudulent emails that make it past our filters.
Fantastic tool that has freed up a good deal of time for me
What do you like best about the product?
The ability to set rules and have the system respond to phishing threats without my continuos direct input is great and has saved me a lot of time.
What do you dislike about the product?
This may be possible and I just don't know how to do it, but i have users who will report internal newsletter and they flag as spam, i'd like to filter that out.
What problems is the product solving and how is that benefiting you?
Evaluating phishing emails, frees me up to work on other tickets.
an excellent tool for orgs to take security training to the next level
What do you like best about the product?
easy to use and understand and set phishing campaigns.
What do you dislike about the product?
A more user friendly explantion of phish report. or statistics to show upper management.
What problems is the product solving and how is that benefiting you?
Provides feedback for how secure our enviroment is and how our users handle suspicious emails.
Level Up Security Posture with KnowBe4
What do you like best about the product?
KnowBe4 is crucial in training and testing our users for phishing and cyber security concerns. Our users are engaged with the platform and view it as something more social and game-like than a dry required training. KnowBe4 has fostered a culture of healthy paranoia and good-hearted shaming among users. PhishER provides the additional layer of being able to investigate and automate the messages users are reporting with the skills they have learned.
The automation for how reported messages are handled, including the ability to scan with VirusTotal and PhishRip messages allows a faster and more in-depth response than trying to keep up with checking messages manually.
We appreciate the ease of setup and integration with Microsoft platforms. Customer support, product feedback, beta testing, and account representative checking in have all been phenomenal.
The automation for how reported messages are handled, including the ability to scan with VirusTotal and PhishRip messages allows a faster and more in-depth response than trying to keep up with checking messages manually.
We appreciate the ease of setup and integration with Microsoft platforms. Customer support, product feedback, beta testing, and account representative checking in have all been phenomenal.
What do you dislike about the product?
The downside is that users can become slightly over-aggressive in reporting messages as phishing. From a security perspective, it is probably better to err on the side of caution, but from an IT perspective, it can create more work to restore legitimate messages that are needed.
What problems is the product solving and how is that benefiting you?
PhishER provides options to automatically scanning and processing messages reported as phishing.
Great tool that allows for easy implementation and automation
What do you like best about the product?
I enjoy the ease of use and how I can automate the investigation and response.
What do you dislike about the product?
PhishER integration with Google could improve.
What problems is the product solving and how is that benefiting you?
KnowBe4 PhishER allows us to automate email investigation and quickly remove phishing.
Very useful. The automatic replies saves us tons of time responding to phish alerted emails
What do you like best about the product?
The auto template response and Phish rip capabilities are very useful
What do you dislike about the product?
The reporting could use some tweaks. it is hard to weed out the stuff you don't want reported
What problems is the product solving and how is that benefiting you?
analysing and responding teh potential phishing emails
PhishER ... What every organization needs
What do you like best about the product?
PhishER has done a fantastc job categorizing emails for our organization.
An email considered to be " clean " is sent right back to the user after inspection.
The most important piece to PhishER for our organization is the PhishRIP feature.
Any email considered to be a threat is then ripped from all user mailboxes within the organiation.
This allows the end user to play a role in cyber security becoming a valueable asset as well.
An email considered to be " clean " is sent right back to the user after inspection.
The most important piece to PhishER for our organization is the PhishRIP feature.
Any email considered to be a threat is then ripped from all user mailboxes within the organiation.
This allows the end user to play a role in cyber security becoming a valueable asset as well.
What do you dislike about the product?
Honestly I'm not sure that I have a downside.
I would like to see further improvement on emals categorzied as " unnkown"
As of now any email categorized as unknown we leave for admin review and notify a member of the IT team.
I would like to see further improvement on emals categorzied as " unnkown"
As of now any email categorized as unknown we leave for admin review and notify a member of the IT team.
What problems is the product solving and how is that benefiting you?
The Phish ER AI decision making as helped to free up a ton of time from our IT Team.
PhishER has taken the number of emails that our team has to manually interact witth and cut it down to a 1/8th of the volume.
PhishER has taken the number of emails that our team has to manually interact witth and cut it down to a 1/8th of the volume.
PHISHER Streamlined our review process of phish email.
What do you like best about the product?
PhishER has streamlined the process of reviewing and remediating suspicious emails. Its automation features significantly reduce the time our organization spends on manually reviewing hundreds of emails, allowing us to focus on more critical tasks. This efficiency not only enhances our productivity but also strengthens our overall cybersecurity posture.
What do you dislike about the product?
Configuration is not as intuitive I would like.
What problems is the product solving and how is that benefiting you?
PhishER has significantly enhanced our cybersecurity efforts by implementing robust security controls that effectively reduce our attack surface. By automatically removing malicious emails, PhishER minimizes the risk of our users interacting with harmful content, such as clicking on malicious links. This proactive approach not only protects our users but also strengthens our overall security posture.
Office Manager/IT Coordinator
What do you like best about the product?
catch and reporting of dangerous emails quickly
What do you dislike about the product?
not everyone in the company usues it or takes the time to install
What problems is the product solving and how is that benefiting you?
reporting lets us know who needs more training to help keep systems safe
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