We use the solution for DNS security.

The solution provides insights into what’s happening on the network. It enriches the information internally.

The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.

The product could be cheaper.

I have been using Infoblox BloxOne Threat Defense as a consultant. We are using the latest version of the solution.

The product is very stable.

I rate the solution’s stability a ten out of ten.

We have no issues with the scalability. 10-15 users are using this solution. It is suitable for medium and enterprise users.

I rate the solution’s scalability a ten out of ten.

Technical support is very good.

Positive

Cisco Umbrella is more flexible and a very good competitor.

The initial setup is very straightforward. It is a SaaS solution designed for cloud security. The on-premises part is easily implemented. It facilitates a complete migration for comprehensive use cases. It takes about a month to get everything migrated, with fine-tuning and thorough testing.

Deployment involves planning, testing scenarios, defining acceptance policies, and then gradually migrating small network parts to utilize them effectively.

I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

The product is expensive depending on all features.

I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.

I recommend the solution for extra insights and protection.

Overall, I rate the solution a nine out of ten.

From an Infoblox perspective, it's interesting because it is pretty much about dedicated security-focused customers who are looking for advanced technology. It wouldn't be suitable for a customer who hasn't addressed their web security or firewall needs. 

So it's mainly targeted toward larger enterprise customers, and there are only a handful of the customers who are for Infoblox in New Zealand.

Picking the most valuable feature is like asking what your favorite color is. It depends on what problem you're trying to solve for a customer. If a customer has a specific requirement regarding DNS security, then they would consider Infoblox BloxOne Threat Defense. If they are looking for a data lake, they might explore other options. It really depends on the exact needs of the customer. It's all dependent on the customer's requirements and the specific use case.

You wouldn't sell it to a customer who only has five to ten users. It's meant for customers with a large IP base and a strong cybersecurity posture. Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products. It supplements what you already have. You can't supplement something that you don't have in the first place. It's going to integrate with your existing systems, such as your security tools, data sources, and firewalls.

From a technical perspective, it's a good product. It performs its intended functions well. 

However, from a channel perspective, it would be beneficial to have a scaled-down version for partners or customers who may not have the enterprise-level scale but still want to enjoy the benefits of the solution.

I have been working with it hands-on since about September last year. I use the latest version.

From what I understand, it is fairly stable. I haven't heard any complaints about it.

From a scalability perspective, it scales high, so I would rate it a ten. However, it doesn't scale down well; that's a problem. I work with businesses of all sizes, depending on their needs.

The initial setup is not a simple "click-click-next" installation. It requires some level of experience and technical know-how. So the installation process is quite challenging. 

The time taken to install the solution could be days because it is a project-based installation. So it's not like a firewall where you can simply set it up and start monitoring. It would involve several days or even professional services consulting, depending on the specific requirements of the customer.

From my perspective, I have two engineers dedicated to the implementation process. But the number of engineers required can vary. It depends on the complexity and size of the project. It could take longer if you have a larger team working on it.

When it comes to maintenance, from an advanced enterprise perspective, you would typically have an entire team dedicated to your security posture. So you would have a team behind the maintenance of the solution.

It's a pricey solution because it's for the advanced kind of customer. It's not gonna be cheap. I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The pricing model is on an annual basis. There are additional costs for support.

I would advise understanding what problem you are trying to solve. That's the key. Overall, I would rate it an eight out of ten.