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Camunda
Camunda enables organizations to orchestrate and automate end-to-end
business processes, AI agents, and human work to continuously
overcome complexity and increase efficiency.
Reviews (346)
SheetalKanthale
Workflow orchestration has supported long-running tasks but user interface and pricing need work
Reviewed on Aug 07, 2026
Review provided by PeerSpot
What is our primary use case?
The primary use cases include it being more of a workflow process to follow, where human tasks and async tasks are present.
What is most valuable?
The most valuable features I found in Camunda include the signals, signal events, the queues, and the Camunda dashboard.
Camunda is actually very good and easy for orchestrating complex end-to-end business processes. Their integration with Spring Boot is impressive. The only issue I find is related to their subscription model, as they charge per instance.
What needs improvement?
Regarding room for improvement, I see the subscription model as an area that could be enhanced.
There is still some room for improvement when it comes to response time; if it is complex, they take longer to fix it.
I do not think Camunda is the best option on the market, because there are many other features available in other tools like Bizagi and Pega. Camunda could learn from them by adding a good user interface.
For how long have I used the solution?
I have worked on Camunda for around two years.
What do I think about the stability of the solution?
I do not find any issue with Camunda handling long-running processes because of the async mode; if it is waiting at a human task, I do not find any issues in long-running processes.
How are customer service and support?
I can say their technical support is good.
How was the initial setup?
Regarding deployment, it was container deployment, and the setup was a little complex, but once the setup is done, then deployment is easy.
I was not involved in the setup difficulties, but it was taking a long time. I do not remember the exact duration, but I know it was taking long.
What about the implementation team?
The team is bigger, but the one which I was working with had around three to four people using Camunda.
What other advice do I have?
Camunda was used in my company.
I have not used the features of Camunda for coordinating AI agents alongside people and systems within it yet, as that is something they have introduced for the newer version.
I have to see the latest version; I cannot tell anything definitive, but I heard the latest version is quite good, with AI agents and all these features, so it must be improved. I would rate this review as 7.5 out of 10.
Maryia A.
From Automation to Business Value
Reviewed on Jun 11, 2026
Review provided by G2
What do you like best about the product?
Camunda's greatest strength is its ability to orchestrate people, systems, and AI within a single transparent process. It enables organizations to move from fragmented automation initiatives to measurable business outcomes while maintaining governance, flexibility, and visibility.
What do you dislike about the product?
The biggest challenge is not the orchestration engine itself but making its value easier to discover and realize. New customers often need significant expertise to design, govern, optimize, and measure process-driven solutions. I would like to see more product capabilities focused on adoption, process intelligence, AI governance, and demonstrating business value throughout the customer journey.
What problems is the product solving and how is that benefiting you?
Camunda helps solve one of the biggest challenges in enterprise organizations: coordinating complex business processes across people, systems, APIs, legacy applications, and increasingly AI services. Instead of building isolated automations, organizations can orchestrate end-to-end business outcomes with transparency, governance, and control.
For me, this creates an opportunity to focus on process improvement, customer value, and measurable business impact rather than technical integration challenges alone. Camunda enables me to work closely with customers to design scalable solutions, optimize operations, and demonstrate tangible business outcomes through process orchestration, process intelligence, and continuous improvement.
For me, this creates an opportunity to focus on process improvement, customer value, and measurable business impact rather than technical integration challenges alone. Camunda enables me to work closely with customers to design scalable solutions, optimize operations, and demonstrate tangible business outcomes through process orchestration, process intelligence, and continuous improvement.
Maria A.
Innovative, Impactful Tool for Tech and Business Teams
Reviewed on May 28, 2026
Review provided by G2
What do you like best about the product?
Continue improving of the product,innovation,impactful using for tech and business teams
What do you dislike about the product?
There needs more understandable business metrics/business perspectives to convince the decision makers to buy and use Camunda. Improving of Optimize.
What problems is the product solving and how is that benefiting you?
Clear e2e flow, connecting businesses and tech teams
Telecommunications
Easy to Understand and Beginner-Friendly
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
The handling is easy to understand, even for newbies
What do you dislike about the product?
I have nothing negative to say about the company or the tool itself.
What problems is the product solving and how is that benefiting you?
Its helping to optimize our ticket system and making processes more visible
bob v.
Highly Customizable Software That Fits Our Needs
Reviewed on May 20, 2026
Review provided by G2
What do you like best about the product?
I like the customization options in the software that you can use.
What do you dislike about the product?
License costs for smaller companies, almost never a valid solution because of the steep cost
What problems is the product solving and how is that benefiting you?
Centralized workflows for all colleagues
Banking
High-Quality Process Engine That’s Simple to Work With
Reviewed on May 20, 2026
Review provided by G2
What do you like best about the product?
The qualty of the process engine and simplicity to work with
What do you dislike about the product?
The limit on deployment documentation on opebshift
What problems is the product solving and how is that benefiting you?
Supporting with process management
Swarnava R.
Fully DMN-Compatible and Powerful for Complex Use Cases
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
It’s fully DMN-compatible and can handle building even complicated use cases.
What do you dislike about the product?
It looks like a legacy tool rather than something that’s truly UI-centric, which isn’t great.
What problems is the product solving and how is that benefiting you?
It helps me creating DMN flow
Juan Miguel M.
Ease of defining business flows and use cases
Reviewed on Mar 26, 2026
Review provided by G2
What do you like best about the product?
The ease of defining business flows and use cases
What do you dislike about the product?
The lack of customization when creating custom elements
What problems is the product solving and how is that benefiting you?
Explain complex business flows graphically
Banking
Incredible flexibility and unmatched AI integration capabilities.
Reviewed on Dec 31, 2025
Review provided by G2
What do you like best about the product?
The incredible flexibility that they afford you, especially as it relates to integrating AI into your workflows in a dynamic manner. Their customer service is also top notch, responsive, and knowledgeable.
What do you dislike about the product?
I wish they made it easier to integrate with languages other than Java. You CAN do it, but it's still very Java at its heart but they definitely seem to be heading in the right direction.
What problems is the product solving and how is that benefiting you?
We use Camunda in over 100 different business workflows large and small. The ability to pull metrics on workflows and be able to implement continuous process improvement models by improving the worst parts of the workflow is invaluable. We're still learning how to use the AI tools now available, but it is clear that the ability to add in and remove specific AI agents as needed, and as costs change is the way of the future.
Broadcast Media
Comprehensive BPM Suite with Excellent Features, But Pricing Is Complex
Reviewed on Nov 27, 2025
Review provided by G2
What do you like best about the product?
Camunda is among the most comprehensive BPM products available today. Its full support for BPMN, combined with its reliability and robust features, provides a complete suite for orchestrating your business processes.
What do you dislike about the product?
The product is quite expensive, and its pricing is not determined solely by the number of processes or hosts. They also take into account whether you have "long running" processes or user tasks. There are so many variables involved that it can be difficult to fully understand the total cost of the suite.
What problems is the product solving and how is that benefiting you?
Camunda handles technical orchestration within business processes, enabling data enrichment, facilitating information sharing across multiple systems, receiving callbacks, and supporting decision-making.