One Identity Active Roles is used for provisioning and directory management.
One Identity Active Roles
One IdentityExternal reviews
External reviews are not included in the AWS star rating for the product.
Granular delegation has improved directory security and automates provisioning tasks
What is our primary use case?
What is most valuable?
One Identity Active Roles has excellent delegation of permissions capabilities, allowing me to isolate the help desk team and give them permissions exactly where I need them, easily. I appreciate the automations, where PowerShell scripts can do things on behalf of other staff that I do not want to give permissions to. Two-factor authentication helps ensure that people who perform actions in Active Directory have two-factor authentication enabled.
One Identity Active Roles helps by automating tasks through scripts instead of manually running scripts or doing certain things manually, allowing people with fewer privileges to run those automations instead of burdening system admins.
One Identity Active Roles has benefited my security posture by helping reduce internal exposures of permissions and by facilitating two-factor authentication for Active Directory.
One Identity Active Roles supports my provisioning and de-provisioning needs very well. It has helped increase operational efficiency by saving a lot of time and has helped reduce the number of privileged accounts.
I evaluate the ease of managing on-premises and cloud-based identity directories through a single pane of glass as fairly easy, with a learning curve that makes it very easy to maintain once you become familiar with it.
What needs improvement?
Integration capabilities are somewhere in the middle; it is not easy to integrate, but it is not the hardest thing out there.
Certain automations, possibly web apps, could be improved or simplified to make them easier. These automations are what I think could be improved.
I do not use the comprehensive group membership management feature and have not utilized the fine-grained permission control feature deeply. The process of streamlining directory security for on-premises and cloud-based directories is not particularly applicable to my organization.
For how long have I used the solution?
I have been using One Identity Active Roles for about three years.
What do I think about the stability of the solution?
One Identity Active Roles has very few bugs and is actually very stable, so I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I am not certain if One Identity Active Roles is a scalable solution for us since we have local deployment and approximately 50 users, and scalability is not really relevant to our situation.
How are customer service and support?
I rate the vendor's technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried other solutions years ago, but I cannot compare them because I do not remember the details. Upper management tried something like SailPoint, Amada, or Symantec a while ago, but that was not me and those individuals are no longer with the company.
How was the initial setup?
The deployment of One Identity Active Roles probably took weeks, though it depends on what is meant by deployment.
What about the implementation team?
One Identity Active Roles was purchased through a partner.
What's my experience with pricing, setup cost, and licensing?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What other advice do I have?
One Identity Active Roles is not a scalable solution for our organization since we have local deployment and approximately 50 users, and scalability is not really relevant to us. It is not a global solution; it is not worldwide.
The process of streamlining directory security for on-premises and cloud-based directories is not particularly applicable to my situation. Approximately 50 users use the solution.
I would say One Identity Active Roles has reduced privileged accounts by about 30 percent. To my knowledge, it has not helped reduce identity-based breaches.
I assess the visibility that One Identity Active Roles provides into my directory ecosystem as excellent. I would rate the granular control of One Identity Active Roles as a ten out of ten.
I would recommend this product, but it depends on exactly what you are trying to achieve; conducting a proof of concept about what you would like to see is vital. It is very difficult to answer in a review because it depends on the pain points of the customer and what they are trying to accomplish. Overall, I would recommend it and I am satisfied with the product.
The vendor may reach out if they have any questions or comments about my review. My overall review rating for One Identity Active Roles is nine out of ten.
Enables secure multi-domain management through centralized access and automation
What is our primary use case?
I use One Identity Active Roles primarily for identity management. We use it for managing multiple domains from a single interface, and the domains do not have trust between them. It has been used by multiple support teams, such as the service desk or the identity access management team for account creation, modification, and management of accounts. It is mostly focused on account creation, modification, deletion, and AD objects.
How has it helped my organization?
One Identity Active Roles has helped my organization reduce the number of incorrect privileged accounts through the management unit feature. It helps us identify accounts that are not in use, and while creating admin accounts, we use it to set policies regarding which required fields must be filled during account creation. This helps us keep the process clean and ensures all required attributes are filled before account creation. We have scheduled scripts on One Identity Active Roles that check if activity meets criteria. If it doesn't, it will move the account to a specified OU, disable it, or delete it, as per the defined process.
One Identity Active Roles helps us keep accounts consistent. For instance, when somebody leaves the company, all associated accounts get removed, which helps us eliminate unwanted accounts.
For Active Directory, the provisioning and de-provisioning capabilities work exceptionally. The de-provision feature allows account disconnection without disabling it, enabling quick reconnection with automatic group additions. This feature significantly speeds up the process compared to disabling and re-adding to groups.
The comprehensive group membership management feature is exceptional because it offers two features not available in Active Directory directly: adding multiple secondary owners and dynamic groups. The latter is only available for Azure AD, not for on-premise AD.
Using One Identity Active Roles enables temporary group additions. For instance, if a group provides access, we can temporarily add a member, and when the time period expires, the member gets removed automatically.
The granular control is exceptional; we can give the least control required by the team. For modifying any group, we don't have to give create and delete roles; we can just give them the move role.
The delegation of administrative access impacts IT operations positively through access templates, which are usually created based on the team.
One Identity Active Roles has increased operational efficiency despite occasional slowdowns. Solution consolidation is part of our identity and access management strategy, eliminating the need for direct Active Directory access for the help desk and IAM team.
What is most valuable?
The best features of One Identity Active Roles include managing multiple domains from a single interface. I don't need to log into jump servers, making it very easy to log in from the web and manage it. Dynamic groups are also one of the best features, eliminating the need to add or manage members manually. The management unit is another excellent feature, which we can use as a virtual OU to identify missing elements.
The approval process and group approval process can include adding multiple secondary owners.
What needs improvement?
The interface appears outdated. Once logged in, everything inside remains unchanged from years ago.
Additionally, when they release new features, they should provide training or webinars at least once or twice a year. This would help users stay updated and aware of new features. When I requested a demo session with One Identity, the presenter didn't provide complete details, making it difficult for non-technical managers to understand. The demo should be planned based on the customer's knowledge level.
Regarding visibility in the directory ecosystem, while it is very good, there are limitations. When we add numerous domains, it becomes slow. With around 60 domains, attempting to add approximately 30 caused significant performance issues. We had to remove and decrease the number of domains, indicating room for improvement in managing multiple domains from a single interface.
For how long have I used the solution?
I have been using One Identity Active Roles for approximately 11 or 12 years.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten. I have already discovered approximately three defects in the new version.
While One Identity Active Roles has improved operational efficiency, there are occasional challenges with system slowdowns.
What do I think about the scalability of the solution?
The scalability is excellent, rated around nine or ten out of ten. It can be expanded or decreased based on the SQL server requirements.
In our organization, the solution is open to all users with read-only access, with approximately 200 users having admin access.
How are customer service and support?
I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I've personally deployed systems from scratch, from planning through to completion.
Deployment is not overly complicated. We do need to ensure that the required ports are open and that we have the necessary permissions. However, it does vary from company to company regarding how they manage to get those ports opened and permissions granted. Based on my experience, I would rate the complexity of deployment as about a seven or eight out of ten. In the new version, we did encounter some issues related to system slowness, but other than that, most aspects look good.
The deployment duration depends on your company's processes. If you manage to get the ports opened and the permissions granted quickly, the deployment can be completed in about two months. For us, it took approximately six months because acquiring the necessary permissions and opening the ports took time. Additionally, post-deployment, we needed to conduct some testing as well. So, while I wouldn’t say it takes excessively long, it does depend on your circumstances. If everything is in place, meaning if the ports are open and permissions are set, you could deploy a basic version within two days.
The solution requires regular maintenance, including server patching and routine updates. We monitor alerts and check the website regularly as part of business-as-usual support.
Which other solutions did I evaluate?
When comparing One Identity Active Roles with other solutions in the market, there are no direct competitors. Having explored alternatives in my previous company, I found it to be more user-friendly and to have more secure features around Active Directory than other available solutions.
What other advice do I have?
Regarding integration, I have not yet integrated One Identity with other One Identity products as this process is ongoing with our recent upgrade. While we have multiple One Identity products, this integration remains a future project.
Regarding lifecycle management capabilities via the workflow engine, we have not fully utilized it because most workplaces have used third-party tools such as Microsoft MIM. At my previous workplace, SailPoint was used for complete account lifecycle management. We primarily used One Identity Active Roles for account management after creation and for modification of admin accounts.
I would recommend One Identity Active Roles based on its ability to manage domains from a single interface and provide minimal-required access based on work requirements. The web interface login and MMC console are very user-friendly.
I would rate this solution an eight out of ten.
Requires minimal training and provides granular control
What is our primary use case?
We use it extensively. Our help desk and all the end users or administrators use it. It was being used for user provisioning, but we have now automated some of the functions. Earlier, when it was being manually done, we had set up all the templates for the end-user provisioning and de-provisioning.
How has it helped my organization?
The granular control has been very helpful for us. We want to be able to control what level users have access to. It is possible to control access levels at the organizational unit or even the attribute level, making it helpful for us.
Active Roles helped increase operational efficiency in our organization. We have delegated user provisioning to the help desk so they can create users or manage accounts. We have delegated group management to identified group owners who can manage their groups. Some of them just need read-only access to AD; they do not need to download the native tools. They can just do it via a browser.
Active Roles has helped our organization reduce the number of erroneous privileged accounts. We have set the templates, and we have set the standards. It helps standardize all the naming conventions and how they are provisioned with the rules. That is definitely very helpful.
We use the change history to see who might have modified what object. We have that tracking, but we use a tool from Quest called Change Auditor that can do the auditing to figure out who did what type of thing for auditing.
What is most valuable?
It is very intuitive and close to the native tools. Since it is web-based, it does not require extensive training for our end users. If users are familiar with native tools, they should be able to use the web-based tools with minimal training.
What needs improvement?
I know they have increased support for Entra ID and mentioned providing support for AWS. A way to connect to various directories and integrate with cloud directories would be beneficial.
For how long have I used the solution?
We have used this solution for about 15 years.
What do I think about the scalability of the solution?
It is very beneficial for large and complex environments. For mid-sized to small companies, I do not know if it would be that useful, considering the tool's purpose. For us, with a complex AD environment, it is incredibly useful, but for smaller companies, where there are not many users or roles needing identification, it may not be as beneficial or cost-effective.
We have more than 65,000 users.
How are customer service and support?
One Identity's support is great. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using Active Roles since I have been on the team. We rolled it out and have been using it for the last 15 years or so. They were using native tools earlier.
I have not used other vendor solutions, just native tools.
How was the initial setup?
We deployed it and recently upgraded it. We received support from One Identity for consulting, but we did the upgrade ourselves. It was not too bad.
I would rate it a five out of ten for the ease of use. We were trying to do some load balancing and things like that, which did not work out the first time. There were also some issues with the dynamic groups. The first time, we had to roll it back, but we were successful the second time.
What's my experience with pricing, setup cost, and licensing?
The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment.
What other advice do I have?
I would rate One Identity Active Roles an eight out of ten.