Megaport - Complex Networks, Simplified. - Direct Connect logo

    Megaport - Complex Networks, Simplified. - Direct Connect

    Sold by
    To the cloud in 60 seconds. Accelerate the deployment of Direct Connect across the globe. Create custom network designs in consultation with our solutions team that can be consumed as a private offer from the AWS Marketplace. Then point, click, and connect with your Megaport account.

    Ratings and reviews

    4.8
    185 ratings
    2 star
    1 star
    86%
    12%
    1%
    0%
    0%
    0 AWS reviews
    |
    185 external reviews
    External reviews are from G2  and PeerSpot .

    Filters

    Review type

    AWS Marketplace reviews
    External reviews
    Reviews (185)
    John B.

    Megaport: Easy Service Requests and Rock-Solid Reliability for Over 10 Years

    Reviewed on Jun 05, 2026
    Review provided by G2
    What do you like best about the product?
    Very easy to request new services and also a very reliable product. We've been using Megaport now for over 10 years and have never had an outage.
    What do you dislike about the product?
    Most of the data centers we wok in already have a Megaport connection in the co-location. Which makes it very simple to connect to.

    Only in a few instances have we run into a co-location that didn't already have a Megaport presence and therefore we would have to rely on a telecom provider to be the last-mile to get us connect to the closest Megaport co-location.
    What problems is the product solving and how is that benefiting you?
    Its our go-to for all of our major Cloud connections as well as some of our private connections between our data centers where we have a Megaport connection on both sides.
    Entertainment

    Fast Setup, Helpful Account Manager, and Competitive Pricing

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    The services were up and running within just a few minutes. The account manager was very helpful and responsive throughout the setup. Pricing was very competitive as well.
    What do you dislike about the product?
    I had a hard time locating the billing section when I was trying to find a copy of my invoice.
    What problems is the product solving and how is that benefiting you?
    Megaport resolved all the service outage issues I was dealing with under my previous provider. Since switching, I haven’t had any downtime.
    Tim C.

    Easy to Use with Friendly, Helpful Staff

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    It's easy to use and the staff are friendly
    What do you dislike about the product?
    The portal can sometimes be a bit confusing where things are located
    What problems is the product solving and how is that benefiting you?
    Megaport is providing internet and transit at our datacentre
    Oil & Energy

    Excellent Online Portal Experience for Customers

    Reviewed on May 29, 2026
    Review provided by G2
    What do you like best about the product?
    The online portal is best for the customers
    What do you dislike about the product?
    Lots of process for migration of services weren't clear and a lot of hassle trying to work with different teams and the associated delays
    What problems is the product solving and how is that benefiting you?
    The easy of managing our networking and cloud components and the relatively cheaper costs compared to other providers
    reviewer2846766

    Virtual tours have transformed how we present properties and save time on client visits

    Reviewed on May 28, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Matterport is the property sales use case where we scan a show unit, villa, or apartment with the Matterport camera, creating a virtual tour which is then hosted on a webpage and shown to clients or potential buyers. This process helps us sell the actual unit to potential buyers.

    When I open Matterport, the first thing I do is import the scanned apartments and spaces, then maintain the spaces. If a unit is not available, I archive it or update that some spaces are not available, determining which tours to archive or provide a link to other teams. We have a large organization with different front-end applications, such as a mobile application for clients and websites, ensuring that all must have the Matterport feature. We manage a hierarchy of projects, with multiple tours utilized and placed on the website.

    What is most valuable?

    The best features of Matterport for me include the dollhouse view, which provides a great overview when loading the project, and the measurement tool, which allows me to measure the distance between two points. This feature helps considerably, giving people a clear understanding of the actual sizes and measurements inside the units, and we have received great feedback regarding that.

    While Matterport is a component of our overall user journey, its impact includes time savings, fewer onsite visits, and smoother client communication. I cannot say that the benefits are solely due to Matterport, as we could have realized similar benefits with any comparable tool, but it plays an important role in enhancing our immersive experience applications.

    What needs improvement?

    I wish Matterport had a mini map feature to show where we are within the property floor plan. While I know there are third-party tools that could be integrated, having this feature natively in Matterport would be helpful.

    While adding a mini map feature would not create a huge difference in workflow, it would help users better understand the space. Overall, the workflow would likely remain the same, just with an additional feature.

    For how long have I used the solution?

    I have been familiar with Matterport for around three and a half years, using it on and off.

    What do I think about the stability of the solution?

    I do not have any major friction points or frustrations with Matterport; everything looks great.

    Which solution did I use previously and why did I switch?

    Before using Matterport, I tried 3D Vista, another tool designed for creating 3D tours, although it can also be used for physical spaces.

    What about the implementation team?

    The scope of my work with Matterport is primarily done by myself, concerning account administration, enabling tours, and archiving them, with the help of team members and vendors who assist in physically scanning the spaces. My main job is to review the scanned data, ensuring the camera height is accurate and that the rendered scan data is of high quality. The admin part and review are completely managed by me, though we also have team members who help with scanning the actual spaces.

    What was our ROI?

    Using Matterport does require some training, especially when onboarding new team members or expanding teams. We provide hands-on training, giving them an understanding of how Matterport works, including the actual dashboard and portal, which helps convey how our daily working days would be for new joiners, making it a fast transition process to understand more about Matterport.

    Which other solutions did I evaluate?

    I do not remember other tools I considered alongside Matterport because it was a clear choice due to its large user base and the recommendations we received online indicating that it is the best tool.

    What other advice do I have?

    Matterport is just a small part of our overall workflow, as we primarily use Unreal Engine for more real-time rendering and comprehensive applications that incorporate full 3D virtual tours with both interior and exterior elements integrated with inventory. Matterport primarily helps showcase the interiors, while our custom tool allows users to view exteriors, amenities, and inventory, making it a part of the larger user journey.

    Most users in our company consume the links for pitching to clients, creating more end users. Our properties are often off-plan, with other virtual tour tools used as well, but Matterport is handy when we have a physical property available and ready to scan. This feature is particularly powerful and beneficial to us, limited to the physically built tours that we possess.

    As soon as we receive the scan data in Matterport portal, we usually conduct proper reviews within one or two days and perform link extraction to put it on the front-end websites or applications. This process is immediate once the scan data appears.

    I would suggest anyone considering Matterport for physical properties use it, as it is really smooth and fast. Having a professional team for scanning is crucial, as ensuring proper alignment with dimensions and angles is essential for further actions. The focus should be on the scanning part, confirming that personal teams are used for that. The dashboard and backend functions are pretty much smooth.

    I have not worked with DataDome, Enable cove data protection, Oracle CX Sales, Freshsales, Sales Creatio, or Akamai Bot Manager recently, but I have used different tools.

    I have used Matterport, which falls under the broader category of immersive technologies alongside Megaport, ManageEngine NetFlow Analyzer, Nutanix Flow Network Security, Workspace ONE Intelligence, or similar in networking, infrastructure, or system management.

    I would rate Matterport an eight overall.

    Accounting

    Easy to Use, Feature-Rich, and Backed by Great Support

    Reviewed on May 26, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of use and functionality plus great support
    What do you dislike about the product?
    Pricing is always a consideration. Others that Peer to the local RS.
    What problems is the product solving and how is that benefiting you?
    Mainly CDN peerings, both bilaterals and multilaterals. Also VXC to clients
    Amin K.

    A Multi-Cloud Game Changer with Easy Cloud Connectivity

    Reviewed on May 26, 2026
    Review provided by G2
    What do you like best about the product?
    If you, like me, are dealing with multi-cloud architectures across multiple sites, Megaport is a game changer. It provides easy access to Direct Connect/ExpressRoute services for locations that may not otherwise have those capabilities available locally. The platform is also straightforward to deploy and manage, especially when handling complex routing and CIDR design across hybrid and multi-cloud environments.
    What do you dislike about the product?
    At this stage, as I’m still in the PoC/PoV phase, Megaport has been able to meet all of my design requirements. However, pricing could become a challenge in the future when compared with some native cloud platform services and direct integrations.
    What problems is the product solving and how is that benefiting you?
    We had several locations where AWS Direct Connect and Azure ExpressRoute were not available or were difficult to provision directly. Megaport helped us overcome this limitation by providing flexible and faster connectivity to both cloud platforms, which simplified our multi-cloud network design and reduced deployment complexity across multiple sites.
    Jason H.

    Extremely Flexible, Modern Services with Market-Leading Connectivity

    Reviewed on May 21, 2026
    Review provided by G2
    What do you like best about the product?
    Extremely flexible & modern service offerings. Network connectivity is Megaport's "bread & butter" but they've divested into other service offerings which provide market-leading capability, providing value-added, agile services.
    What do you dislike about the product?
    Traditional footprint in APAC didn't cover all datacentre colocation offerings, however they've made huge strides in improving coverage, to the point I'm no longer concerned they can't provide at whatever colocation I select.
    What problems is the product solving and how is that benefiting you?
    Global connectivity, cloud peering services, core networking & compute.
    Hamlet B.

    Impressive Megaport SLA and Rock-Solid Reliability for Years

    Reviewed on May 16, 2026
    Review provided by G2
    What do you like best about the product?
    The SLA for Megaport is very impressive. We’ve been using the Megaport service for over six years, and we haven’t experienced any impactful network outages.
    What do you dislike about the product?
    I can’t think of anything at the moment. So far, I don’t have any complaints.
    What problems is the product solving and how is that benefiting you?
    We replaced a slow, costly MPLS link with something more affordable and more network redundant.
    Anam Jafri

    Port forwarding has boosted daily development workflows and improves production testing speed

    Reviewed on May 14, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I generally use Megaport for port forwarding, so whenever I have to make a project in my own local environment and test that it would work in production, then I use Megaport for forwarding the port of my local. And then I integrate that with my company's product and see if it's hitting Megaport requests.

    Whenever I open Megaport in the terminal, I start with the HTTP port number, which helps me connect that with my local Visual Studio code editor, so whatever goes through that port will be transported to Megaport terminal. Then I connect the Megaport URL address with my company's product to test it, so whenever I run the code, an ideal request should hit Megaport server.

    Everyone uses Megaport in my company, but I also use it solo. I have used Megaport.

    What is most valuable?

    Megaport was given to me by my mentors as a tool to use for our use case, so I didn't have any decision play into this.

    I think port forwarding is the most highly used feature of Megaport, and since I've used that, all my fellow seniors and teammates have also used that feature only. I think the free tier we are using is free, and it's very easily integratable with no setup guide needed for using it.

    There might be other features that came up during implementation, but we didn't have any use case for those; the only concern for us was the port forwarding, and that's why we were using Megaport.

    It is actually pretty important for us; our day starts with Megaport. I think it has contributed significantly because without it, if we had used some other local code editor and then tested manually every time, it would have taken a lot more time. I think it has improved our efficiency almost by fifty percent, and obviously, our productivity has increased so much.

    What needs improvement?

    My suggestion would be for Megaport to make the terminal more user-friendly; I use Windows, so it's not a problem, but I'm not sure how it would work in Linux or Ubuntu-based systems. Also, it works more efficiently on a Mac system versus a Windows one, so I think they should improve the Windows experience. Other than that, I don't have any suggestions for now; it's a good product.

    What do I think about the stability of the solution?

    When I first implemented Megaport, the first issue I faced was that I had a problem with the terminal not opening, which was an issue on my PC since I had not put the correct address. After that, I haven't faced any Megaport issues, and it's pretty stable.

    What do I think about the scalability of the solution?

    I think everyone in our company working in the tech domain, especially the full stack developers, uses Megaport in the same way for port transforming, and I don't think anyone is a super user; everyone is using it in a casual way.

    How was the initial setup?

    There was no training needed for Megaport; it was very easy to use, actually. We just had to download it and use it as we use our local Studio Code editor.

    What other advice do I have?

    I think everyone in our company working in the tech domain, especially the full stack developers, uses Megaport in the same way for port transforming, and I don't think anyone is a super user; everyone is using it in a casual way. I would rate this product nine out of ten.