What do you like best about the product?

I have had three major wipeouts of data on my computer since I got my first laptop, and it has been extremely frustrating and often very sad - I lost a wedding video of my friend that I was working on, and I will never get it back for them. One time, I lost all of my data, as it was beyond repair, and the other two times, I got some of it back but lost several crucial files. But either way, this is something that nobody should experience. Therefore, I got Dropbox several years ago as a safe back up method. I love that everything on my computer automatically syncs, so I don't need to worry about doing anything manually. I also love that I can make files online-only - this saves me so much space on my actual computer. I do a lot of photo editing, and the Lightroom and PhotoShop programs and backups take up an enormous amount of space, and my RAW photo files are each around 30 MBs - so it is great that I can make older files online-only and don't need to worry about constantly deleting things from my computer. I have the 3TB package and that is more than enough space for me at the moment.

What do you dislike about the product?

It is very expensive, especially when you add features, like the 2TB add-on I just purchased.

What problems is the product solving and how is that benefiting you?

It is solving the main problem of losing all of my files, collected over several years, when my computer crashes.