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Hootsuite

Hootsuite

Reviews from AWS customer

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6,467 reviews
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    Gustavo A.

Facilitate Analysis with Centralized Metrics

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that Hootsuite gathers all the metrics from all active social networks, as it makes analysis easier and helps in creating reports. The initial setup was simple and quick.
What do you dislike about the product?
I believe you could bring data from paid content as well, not just organic.
What problems is the product solving and how is that benefiting you?
I use Hootsuite for metrics analysis, social listening, and response, and gathering all the metrics makes analysis and report creation easier.


    Lori G.

Effortless Client Management in One View

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Convenient, easy to see all clients at once, I use Hootsuite at least 2x weekly.
What do you dislike about the product?
I don't like that I can't see my upcoming posts on the Streams anymore. I used that a lot.
What problems is the product solving and how is that benefiting you?
Multi client social media management, so much easier than individual posting, and scheduling!


    Internet

amazing tool for social media management

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
It is very useful in analytics for social media accounts
What do you dislike about the product?
Advanced version has very high cost and no free version
What problems is the product solving and how is that benefiting you?
We can handle multiple accounts very easily and good analytical tools


    Internet

Social Media Manager Cum Tool for Companies

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Very useful for multiple social account handling and content management
What do you dislike about the product?
There should be a free demo version for begineers
What problems is the product solving and how is that benefiting you?
There are lots of templates and suggestions for posting on accounts based on social analytics.


    Ryann Nicole B.

Streamlines Social Media Management with Room for Improvement

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like that Hootsuite helps me save significant time in managing FHTC's social media presence. The bulk scheduling function allows me to plan out campaigns in advance, and calendar view lets me visualize our content strategy. The analytics and reporting are also very helpful. The customizable reports help me to show measurable results to administration.
What do you dislike about the product?
The pricing can be challenging to our budget, but we make it work. The interface can feel cluttered, and Instagram stories have limitations. Buffer is more intuitive, and Sprout Social has stronger analytics for higher ed institutions.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to streamline my social media processes and optimize posting schedules. It saves time with bulk scheduling and calendar views, helps visualize content strategy, and provides analytics for showing results.


    Matt R.

Easy Social Media Scheduling but Needs More to Impress

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like how Hootsuite allows me to post to multiple media accounts automatically, which makes managing multiple accounts much easier. I also appreciate its ease of use and how the initial setup was very easy, as I just had to connect accounts.
What do you dislike about the product?
cost
What problems is the product solving and how is that benefiting you?
Hootsuite helps with social media scheduling and allows me to post to multiple media accounts automatically, making it easy to manage multiple accounts.


    Internet

Lifeline for Social media Management

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
We are able to post in multiple accounts by scheduling them on different timings
What do you dislike about the product?
Prcing is very high for advanced version.
What problems is the product solving and how is that benefiting you?
Social Media Account handling got easy and multiple account posting


    Maria B.

An easy to use platform for social listening

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
Our team uses Talkwalker daily for media monitoring. The system delivers exceptional value, listening capabilities across a number of blogs, forums and social media platform. Most importantly, it is very easy to use.

Our Customer Success Manager, Jackson, helped us implement the system and was very patient throughout the process. He contiues to provide excellent training and is also available when we have a questions.
What do you dislike about the product?
There is nothing that we dislike at this moment.
What problems is the product solving and how is that benefiting you?
We are able to track our company's presence on both social media and in the news.


    Rachel A.

Intuitive Analytics but Lacks Strong Support

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite for managing social content posting and analytics for various clients. I appreciate how Hootsuite consolidates these activities into one platform, so I don't have to go back and forth across different platforms. The reporting and metrics tool has been particularly helpful to me. It's easy to use and intuitive. The consolidated metrics allow us to understand performance across platforms and adjust our approach for continuous improvement.
What do you dislike about the product?
I find the social listening tool built into the basic level weak and not as useful as it could be. We also find customer service extremely difficult to navigate. Customer service is not responsive enough, and there needs to be better escalation of significant issues. The setup is easy enough, but it can be challenging to get all the accesses in place.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to manage social content and analytics for clients. It consolidates these activities into one platform, so we don’t need to switch between native platforms. The reporting and metrics tool is especially helpful and user-friendly, allowing us to understand performance and adjust strategies.


    Manoj V.

All-in-One Social Media Management Powerhouse

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite comes with all social media management features such as scheduling, ibox, social listening, and analytics. This is useful to handle all marketing tasks from one place.
What do you dislike about the product?
Hootsuite is expensive. There are many scheduling tools that offer more features at low rates.
What problems is the product solving and how is that benefiting you?
I can manage multiple website or client projects with Hootsuite. It supports all popular networks to schedule and monitor campaigns.