Groundcover: The Cloud-Native Observability Platform

My main use case for Groundcover Observability Platform is monitoring Kubernetes clusters and pods, as well as logs from our production product.

I use Groundcover Observability Platform with my Kubernetes clusters primarily when we encounter bugs in our microservices, and we monitor the logs in Groundcover for this purpose. We also use dashboards to check the performance of the pods.

Groundcover Observability Platform is deployed in my organization within our cluster, and all our microservices are connected to Groundcover so we can view the logs there. Currently, we are using the new Agent Mode, which has helped us create custom dashboards for our product.

The best features Groundcover Observability Platform offers include the Agent Mode, which is beneficial for creating customized dashboards, and the logs and monitoring capabilities.

The Agent Mode and custom dashboards feature stands out to me due to the ease of use and how effectively it functions.

Groundcover Observability Platform has impacted my organization positively as it is the primary way we use observability in our company, so it has a significant impact. The positive impact mainly includes tracking bugs, which is straightforward in Groundcover Observability Platform.

I cannot think of something specific regarding improvements for Groundcover Observability Platform as it is quite effective, especially compared to my previous experience with a Rapid7 platform, which was considerably worse.

I think it would be beneficial to see the body and content of API calls in the traces as a possible improvement.

I have been working in my current field for about five years.

Groundcover Observability Platform is stable.

The scalability of Groundcover Observability Platform is very good. We add microservices frequently, and we have not experienced any downtime.

Before choosing Groundcover Observability Platform, we previously used Rapid7. The decision to switch was an organizational decision, but I am not aware of the specific reason.

I am not certain whether we purchased Groundcover Observability Platform through the Azure Marketplace since I was not the person who purchased the application, as I am a developer.

I have seen a return on investment with regard to bug tracking and monitoring.

My experience with pricing, setup cost, and licensing is outside my field of expertise.

I did not evaluate other options before choosing Groundcover Observability Platform, as this decision was outside my field and I did not make that choice.

My advice to others considering Groundcover Observability Platform is that I would recommend a monitoring application for everyone. It is simply a matter of becoming accustomed to it, and Groundcover Observability Platform is quite easy to adapt to. I would recommend it. I gave this review a rating of eight.

My main use cases for Groundcover Observability Platform are as a monitoring tool for debugging and monitoring. I use it to review logs, check traces of API calls, and monitor servers. We use Kubernetes, so the monitoring includes ports and the cluster itself, CPU, memory, and all related metrics.

The features of Groundcover Observability Platform that I appreciate most include an anomaly monitor, which I haven't had much chance to use yet. They check regular logs or traces of your service when it's live, and if they detect an anomaly, such as a service producing ten errors when it usually doesn't, they flag it for investigation and deeper insight.

Another notable example with Groundcover Observability Platform is its simple search and query syntax for logs. While this isn't unique to Groundcover specifically, it's really important as our previous vendor had a very difficult-to-use navigation syntax.

I recently visited their booth and reported a bug, which they demonstrated and logged. They assured me it would be fixed by tomorrow.

Regarding future versions of Groundcover Observability Platform, they deploy new versions every Monday through rolling updates. I think we need to work on our side to better fit Groundcover, as we have situations where it's difficult to connect between different places over an entire API call, but that's our responsibility, not theirs.

I have been using Groundcover Observability Platform for a year and a few months.

Though I haven't deployed Groundcover Observability Platform myself, being primarily a user, the transition to it during my time was quick and efficient. Everyone involved was very pleased. The migration went very smoothly, and we were able to deprecate the old product rather quickly.

I would assess the stability and reliability of Groundcover Observability Platform as an eight out of ten. While I haven't experienced issues personally, I am aware they occasionally encounter some challenges.

Groundcover Observability Platform scales effectively with our organization's growth. We add new environments and everything works great. It scales perfectly, though we have only been using it for a year and a few months, which is a relatively small amount of time.

I have interacted with Groundcover Observability Platform's customer support. While I personally haven't needed them often, I know others who communicate with them regularly. They are very responsive. When I reported a bug, they immediately showed interest, called someone, and got it prioritized.

I would rate Groundcover Observability Platform's customer service as a ten out of ten based on my personal experience. It was perfect.

We switched to Groundcover Observability Platform primarily because of the difficult query syntax in our previous solution. It was really annoying and tough to handle, taking considerable time to debug calls, logs, and traces. We chose Groundcover for their business model as they don't charge based on log storage, and they provide the infrastructure. It's advantageous for us pricing-wise. Additionally, from a security perspective, the data stays in-house, which wasn't the case with our previous tool.

These issues with Groundcover Observability Platform are quick to fix. We have an SRE person at the company who works with them closely and uses Groundcover constantly. He creates amazing graphs, monitoring, and dashboards that work great. Overall, I would rate Groundcover Observability Platform eight out of ten, as I never give tens so companies know they still need to maintain their momentum.