What do you like best about the product?

Not much at this point. Devcontainers in general are great

What do you dislike about the product?

When we started using gitpod, we were pretty happy. Throughout 2023 though, we've come to loathe our decision to choose gitpod over larger players like github codespaces or jetbrains space. Just this year, they have:

- Doubled prices (more than doubled for most use cases, in fact)

- Support has gone down the drain. We sent in our most recent tech question 9 days ago, still have not gotten an answer (and I can provide screenshots if needed)

- Dropped their open source. We use their SaaS product, but this leaves a horrible taste in our mouths. For years and years, they got lots of help/support/feedback from the community, precisely because they maintained an open source product that could be used by nonprofits, academics, etc. who might not have the funds to pay for SaaS. In one fell swoop, they dropped all of those folks. Now they're purely profiting off the backs of all that help the got from the community

We wish we had gone with a different company, and as soon as we can get the time to migrate, we will.

What problems is the product solving and how is that benefiting you?

Cloud dev containers for software development