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Office LTSC Professional Plus

Amazon Web Services

Reviews from AWS customer

11 AWS reviews

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4-star reviews ( Show all reviews )

    RISHABHVERMA

Integration capabilities enhance work efficiency and secure data storage

  • May 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

My usual use cases for Office 365 include basic use for receiving or sending emails for official purposes using Outlook, and for creating small documents in Excel or Word. I use Word for PowerPoint presentations and any type of documentation to provide to clients.

Regarding Office 365 features and capabilities, I honestly don't use too much of the features of Outlook or Excel because I'm a technical person regarding my tools. I'm only using it for mail purposes or other documentation.

I use Microsoft Teams as a tool for communication and collaboration. Microsoft Teams is a very good option for me to connect within the organization or with my team. We can also connect with external teams, share links, share screens, and take control of other people's meetings. We do a lot of things through Teams, and we have scheduled many meetings with the help of the Teams calendar.

What is most valuable?

The most interesting thing I have seen in Office 365 is the mail format along with the auto collection feature provided in Outlook, which I enjoy very much.

I assess the integration capabilities of Office 365 as good, as we have already integrated it with MuleSoft. We have many integrations, and we receive mail through Office 365, where we also monitor it, making it effective for our needs.

The integration capabilities of Office 365 enhance my remote work capabilities because we receive emails and monitoring alerts without opening the application. We have also integrated it with a mobile tool, and it works effectively.

What needs improvement?

In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes.

The reload process can take some time, which I would prefer to be optimized.

The only thing I would suggest improving is optimizing the reload process.

For how long have I used the solution?

I have been using Office 365 for around four to five years.

What was my experience with deployment of the solution?

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

What do I think about the stability of the solution?

I have never had any issues with the stability of Office 365.

What do I think about the scalability of the solution?

I rate the scalability of Office 365 a 10.

Currently, almost three to four lakh employees are using Office 365 in HCL.

There are plans to increase the usage of Office 365 in the future, as every organization is utilizing it, especially Outlook and Teams.

How are customer service and support?

I have never interacted with the technical support of Office 365.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Office 365, I did not use a different solution for these use cases.

How was the initial setup?

I rate my experience with the initial setup of Office 365 an eight.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

What about the implementation team?

It took around half an hour to one and a half hours to deploy Office 365 for the first time.

The actions I needed to perform while deploying Office 365 included simply receiving my email ID, connecting it to our domain, and providing a password to check.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Office 365.

I decided to go with Office 365 because it was provided by the organization when I joined.

It was already implemented when I joined.

What other advice do I have?

I find the effectiveness of Office 365 security measures good because of the multi-layer security; we log in via mobile OTP or via authentication. We can upload and download data safely without losing any information, and we have saved the last two to four years of emails, which is beneficial for both storage and security.

On a scale of one to ten, I rate Office 365 a nine.


    LEUNG JUSTIN

Collaboration improves with automated document sharing but integration with databases could enhance data analysis

  • May 26, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use Microsoft Security Copilot inside the company as it helps to assist in programming and document writing.

The main use cases for Microsoft Security Copilot involve searches. I have been using Microsoft Security Copilot for approximately one year.

Currently, I am using Copilot in programming, document creation, and information searching.

What is most valuable?

The feature of Office 365 that has significantly improved my team's collaboration is sharing cooperation with other team members or other teams. Working with the same document is more useful now.

A major efficiency gain enabled by Office 365 automated tools is that it helps with sharing documents and information, so efficiency can be improved substantially. Our company needs to share considerable information with the world and the China part. We mainly use Office 365 for sharing information.

Office 365 has AI capabilities that improve our processes, as we are using Copilot to assist us in writing documents. For example, we link up with Microsoft Teams, which helps to record scripts and wrap up meeting minutes.

What needs improvement?

For additional features that would make Office 365 even better, I think of better linking with Microsoft. Because we cross-sign, if Microsoft Excel could link up with a database, analyzing and getting information would be better.

For how long have I used the solution?

I have been using Office 365 for a very long time, maybe over five years.

What was my experience with deployment of the solution?

I have not faced any issues with the deployment of Office 365. It works smoothly because our company has an individual software vendor that can easily distribute new packages and handle software updates. As users, we do not need to handle upgrades for Office or Teams; they automatically run without requiring us to solve those issues for the department.

Which solution did I use previously and why did I switch?

I am not looking for a new solution or already using something.

Which other solutions did I evaluate?

I have no experience with Jama Connect or any other Application Lifecycle Management tool. I inspect what is possible to use in the process only. We are just studying to see whether it is suitable for our process, looking around at all options. I do not have any planning to use this currently.

What other advice do I have?

I am not sure if we bought it on the AWS Marketplace because this is handled by the MIS department. The whole package includes Microsoft 365, Copilot, Azure server, and software firmware.

We use more than two features automatically. Every time we face a problem, we can handle it. We might be using Copilot, not Security Copilot.

To integrate Office 365 in our daily business workflows, it is not really tightly integrated with Copilot or other systems; it functions as a typical office solution. We share information and use it for operation. We are using Office 365 for operation, development, documents, and information only. It is not deeply integrated with other systems Azure or management tools, so I am looking for any service that can be integrated with our program or process.

On a scale of 1-10, I rate this solution an 8.5.


    reviewer2705556

Collaboration and remote work improve with user-friendly tools and security satisfaction

  • May 21, 2025
  • Review from a verified AWS customer

What is our primary use case?

The main applications including Outlook, Word, Excel, and SharePoint are my daily use cases with Office 365.

A lot of the features help us create more work, but Outlook is most helpful for me because I'm a remote worker, along with Teams.

The main benefit I receive from Office 365 is the ability to work with people remotely, so it's nice to collaborate online and share files that we might be working on together.

What is most valuable?

Outlook, Word, Excel, and SharePoint are valuable features in Office 365 that I use daily.

Many features help us create more work efficiently, with Outlook being particularly helpful for remote work, alongside Teams.

The ability to work with people remotely, collaborate online, and share files are the main benefits I receive from Office 365.

What needs improvement?

There is not much I would improve for Office 365, though fewer updates would be nice.

I probably have many improvements I'd want to see, but nothing specific comes to mind.

For how long have I used the solution?

I have been working with Office 365 since its adoption when it moved over.

What was my experience with deployment of the solution?

I am not involved in the setup process for Office 365; we just get it deployed, and I don't know what issues the HR side has.

What do I think about the stability of the solution?

I would rate the stability of Office 365 at around eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Office 365 at ten out of ten.

How are customer service and support?

I haven't contacted tech support from Microsoft personally; I notice really no complaints inside the system.

Which solution did I use previously and why did I switch?

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

How was the initial setup?

I am not involved in the setup process for Office 365; we just get it deployed.

What about the implementation team?

The tech team primarily works with the implementation.

Which other solutions did I evaluate?

I did some research on PeerSpot about comparison between Cornerstone and LinkedIn Learning.

I have been an Office user for about 20 years, and the last application I used was Lotus Notes.

What other advice do I have?

AI integration with Office 365 is currently under test in our organization.

We don't have many app integrations with Office 365, but it's something we're certainly looking at.

My name is Adam Stevenson, and I work for Stantec as a talent development advisor. My email is adam.stevenson@stantec.co.uk.

I am a real user of Microsoft products, not a partner, and I would prefer my opinion about Office 365 to be anonymous on the platform.

I am working with both Cornerstone and LinkedIn Learning because I'm working with HR tools and employee involving solutions, and needed research for a presentation.

I couldn't specify which cloud we are using for the deployment of Office 365.

I would rate Office 365 a 9 out of 10 for all products overall.

I am totally satisfied with the security part of Microsoft for that software.


    Chaitanya Byri

Enables seamless remote work and efficient communication

  • May 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

In our organization, I use Office 365 primarily for internal communication in the office, such as chats and sending messages.

How has it helped my organization?

Office 365 has greatly aided my organization during the COVID period by facilitating remote work, meetings, and scheduling.

What is most valuable?

In my experience, the most valuable features of Office 365 are Outlook and Teams. The scheduling capabilities of Microsoft Teams are particularly helpful, allowing me to create internal teams and organize project-related communications. Teams has proven extremely supportive, particularly during COVID when remote work became essential. Features like screen sharing and session recording have been very easy to use.

What needs improvement?

One area for improvement could be the meeting recordings. Currently, unless I change the expiry date, recordings have a default expiration period after which they cannot be retrieved. If the tool could give me more options regarding the number of days recordings are kept, it would be beneficial.

For how long have I used the solution?

I have been using Office 365 for about one year.

What do I think about the stability of the solution?

I have not encountered any performance issues with Office 365.

What do I think about the scalability of the solution?

On a scale of one to ten, I would rate scalability as ten. I do not face any challenges in terms of adding new users, and the infrastructure team finds it easy to deploy.

Which other solutions did I evaluate?

I did assessments for other tools, including Google BigQuery, but nothing materialized.

What other advice do I have?

Compared to previous versions, Office 365 offers a better user interface. I rate the overall experience with Office 365 as a nine out of ten.


    Krishna R

Emails and teamwork have enhanced productivity through effective calendaring and collaboration

  • May 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for Office 365 is its use for emails and Teams meetings. We have integrated our Active Directory, specifically through Active Directory Federation Services (ADFS).

What is most valuable?

The most valuable features of Office 365 for our team include email and Teams. We use calendaring, which plays an essential role in our productivity. Additionally, Microsoft Intune is a part of our usage, albeit it's not directly linked to Office 365. Another beneficial aspect is the integration of selectively using Copilot with Office 365.

What needs improvement?

I would suggest the inclusion of a data insights feature. In the past, there was a digest that provided insights into time distribution in emails and company mail, such as whom I communicate with most. There should be more relevant insights on the collaboration platform. It would be helpful to have an archive or a dashboard showing how much time is spent on collaborations or meetings.

For how long have I used the solution?

I have been working with Office 365 for more than five years.

What do I think about the stability of the solution?

We have not faced any significant downtime. There was an outage about three years ago, but it was resolved quickly and was widely reported. Overall, Office 365 is pretty stable.

What do I think about the scalability of the solution?

Office 365 is very scalable for our company. I would rate it ten out of ten for scalability.

Which solution did I use previously and why did I switch?

I have used Gmail in a previous company, but now I am used to Microsoft tools and prefer them.

How was the initial setup?

I was not part of the initial setup process, but the onboarding and engagement process for new recruits has been smooth.

What's my experience with pricing, setup cost, and licensing?

Pricing is determined by our company's policy to align with Microsoft. Compared to other solutions, it may be perceived as expensive, though the decision was made at a corporate level.

Which other solutions did I evaluate?

I have used Google tools before, specifically Gmail, in another company.

What other advice do I have?

Office 365 is a reliable and feature-rich platform. To fully benefit from it, users need to explore its various tools, which enhance productivity. It would be helpful to have a popup or widget providing training tips or news about features, like what used to appear for Windows products. I would rate the overall solution an 8 out of 10.


    Pavan Gulati

Mobility and document sharing have improved accessibility and efficiency across devices

  • April 22, 2025
  • Review from a verified AWS customer

What is our primary use case?

I mainly use Office 365 for documentation, such as creating Word documents, Excel sheets, or PowerPoint presentations. These are the primary applications I utilize.

How has it helped my organization?

If I am on my phone or laptop, the document is available on both devices. This mobility is advantageous since earlier we had to send documents, but now if I save it in OneDrive, they are readily available.

What is most valuable?

Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks. Word, PowerPoint, and Excel are still very comprehensive and flexible. These tools remain powerful, and no other platform has reached this level yet.

What needs improvement?

Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers.

For how long have I used the solution?

I have been using Office 365 for the last five or six years.

What was my experience with deployment of the solution?

As a user, the deployment was very straightforward for me. It was a quick 10-minute process.

What do I think about the stability of the solution?

Overall, the stability of Office 365 is high. I would rate it a nine out of ten, although the lack of support on Mac can still interfere occasionally.

What do I think about the scalability of the solution?

I rate Office 365's scalability as an eight. However, there have been instances on Mac where the auto-save function did not work when my machine restarted, indicating an area where scalability did not assist.

How are customer service and support?

I have not interacted with the technical support of Office 365.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used Word and PowerPoint installed locally on the machines separately. Our company decided to switch to Office 365 for centralized management by Microsoft.

How was the initial setup?

The initial setup was very easy, especially since it is a SaaS solution. I would rate it an eight or nine.

What about the implementation team?

In our office, Office 365 is available in the App Store. It was a plug-and-play setup, and installation was managed by Microsoft's centralized system.

What was our ROI?

The mobility feature of Office 365 has provided value, as documents are accessible on multiple devices like phones and laptops. Saving documents in OneDrive makes them easily available.

What other advice do I have?

Content is available on various devices through OneDrive, facilitating document accessibility on the go. I rate Office 365 a nine out of ten overall.


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