Our main use case for ReliaQuest GreyMatter is to detect any kind of threat, as it is basically able to connect to multiple tools which we are using, such as SIEM, EDR, and cloud logs, for good visibility and holistic visibility.

There was a phishing attempt in the organization six months back that was detected by our use of AI agents in ReliaQuest GreyMatter, which helped us to detect the threats within five minutes.

ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen.

This 200% ROI is coming from all aspects of our savings, mostly the cost saving in software purchasing as well as the cost saving in case of security concerns.

The reduction in triage is another benefit we have seen.

There are multiple features of ReliaQuest GreyMatter which I love personally. The agentic AI, which helps in autonomous investigation and containment, is multiplying the speed of the task to be done.

Features such as managed service integration and MDR with human expertise when needed are some major features which I love about ReliaQuest GreyMatter.

If I need to suggest something which can be improved, then definitely it would be in case of the UI, which could be improved.

The UI is the only concern from my end. Apart from that, I do not feel that anything needs to be changed.

I have been working in my current field for the last seven to eight years.

ReliaQuest GreyMatter is definitely a stable solution. We did not face any kind of problems or challenges while using it.

ReliaQuest GreyMatter is definitely a scalable solution. We can scale up or down easily as per our needs.

Customer support deserves a 10 out of 10. They resolved my query within 35 minutes regarding an update issue.

Positive

The deployment of ReliaQuest GreyMatter was pretty straightforward. It was done within a day with the help of the ReliaQuest team.

The configuration process is really good, and we were able to configure the solution well.

ReliaQuest GreyMatter integrates with almost all the solutions we are using seamlessly without any problem in the connectors.

Pricing, setup cost, and licensing has been really good as compared to other solutions.

The metering and the billing experience has been a game changer for us, as we got really good discounts and contracts based upon our use cases.

We have definitely evaluated multiple options such as GreyMatter, Cortex, SIEM, CrowdStrike, and SentinelOne as alternatives while purchasing the software.

Anyone looking for a really good response solution with autonomous capabilities should definitely consider ReliaQuest GreyMatter.