The tool's main use case is connecting multiple IT systems using various adapters. It helps identify device registration, uptime, usage, and deviations from expected performance. When deviations are detected, you get alerts and can take necessary actions. A major use case is its integration with ServiceNow, which provides a landscape of your devices and allows you to see them and write policies accordingly.
Axonius Asset Cloud
Axonius Inc.External reviews
12 reviews
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Integrates with ServiceNow and provides alerts for deviations
What is our primary use case?
What is most valuable?
The most valuable feature of Axonius is its ability to deduplicate records and identify which ones are old and stale versus those more relevant. For example, if you haven't logged in today but a system somewhere else mentions you have, Axonius can detect this through various logs like Active Directory, file logging, or Wi-Fi connections. Traditionally, someone would have to make numerous calls and spend a lot of time to find out if you are on-site or connected to a Wi-Fi network. The tool simplifies this process.
From my experience, onboarding and adding connectors was pretty easy, especially when integrating with the ServiceNow environment. It worked well for my use case, but the ease of use can depend on the customer's specific needs and what they are trying to achieve.
What needs improvement?
For Axonius, I would suggest supporting more ticketing platforms and enhancing API integration directly into the platform rather than just the connector. This would allow for better integration from different systems, possibly into workflows, which I think is currently lacking.
For how long have I used the solution?
I have been using the product for three months.
What do I think about the stability of the solution?
The tool is stable, and I haven't encountered any bugs.
What do I think about the scalability of the solution?
The solution is a scalable product. You can install and provision it on the largest available cloud instance. It scales based on demand and licensing and is monitored by the vendor's platform, so it definitely scales based on your use case.
How are customer service and support?
The tool's support is responsive.
What other advice do I have?
I use the tool's SaaS version. As an IT operations professional, you should know what you're doing before using this tool. It's not an end-user tool; it's meant for IT engineering, operations management, or developers. It depends on what you're trying to accomplish. So, I would advise understanding your goals clearly before integrating this tool into your operations.
Ensure you label and use tags appropriately. Tagging can get out of hand, so everyone must agree on the tagging system. This approach will help you scope your reports and policies effectively.
I rate the overall product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Makes your entire life easier when you want to know where each asset is
What is our primary use case?
We use Axonius as an asset monitoring tool. Our adapters and assets are tagged into Axonics using an AD group. We have segregated into region-wise assets, and it's easy to look at the dashboard and see if an investment is down in a particular region.
What is most valuable?
Within the system life cycle, Axonius does its eCheck. The best feature I found in Axonius is that it shows us the duration of eCheck, and it shows us what device is down and in which part of the system life cycle or the checking part the system is down in. So, investigating makes it a lot easier because we can pinpoint the exact time and location of the asset. And then, when you customize your queries, you can also figure out the reasons. I'm not very familiar with the customization of queries, but I've seen seniors do it, and it's quite brilliant to find or have a tool like that.
What needs improvement?
Regarding the improvement of Axonius, it goes halfway for both the tool and the user. If we set it up quickly from our end, and if the AD groups and all other groups assigned to tag the assets have been tagged correctly, Axonius could not show an error. But we are still sorting out our segregation for assets as well. However, Axonius can't pull out the exact reports, but there is a way around this, where we can use the built-in queries. For example, we have CentOS systems, and within CentOS, we have tagged assets with vulnerabilities, but these assets do not appear in Axonius. As an alternative, what we do for this is write a query to find the vulnerability of assets that are tagged within CentOS systems. I would say both the tool and the user must work together to get good results.
For how long have I used the solution?
I have been using Axonius for the past year.
What do I think about the stability of the solution?
Stability-wise, Axonius has failed once, but it was an error on our part and not the solution. I would rate the stability of Axonius a ten out of ten.
How are customer service and support?
The Axonius customer support team is excellent, and they resolved our queries within minutes.
How was the initial setup?
I was not involved in the initial setup process. But as per the deployment team, it is a relatively straightforward tool, especially if you're good at writing queries. Axonius has all the information so neatly documented that if a non-technical person looks at the dashboard, they can set it up. The solution was deployed on-premises, but now we are migrating to the cloud.
What's my experience with pricing, setup cost, and licensing?
We are on a subscription model.
What other advice do I have?
I would advise the new users that Axonius is an asset management tool. If you have a lot of assets that are not registered or have not been assigned, then Axonius is one of the tools you could use to tag your assets individually. Axonius makes your entire life easier when you want to know where each asset is.
We have a policy in place regarding the usage of AI. We have yet to figure out the security measures for how our data will be fed into Axonius and how it will be used to train the model; hence, we will not be using AI for now. Another piece of advice is that the reporting feature is brilliant. You'll have one of the best reports if you know how to get what you want from the query tools.
Overall, I would rate the solution a nine out of ten.
Axonius review
What do you like best about the product?
Software was simple to install and set up. Can aggregate date for endpoints, servers and people. It's simple to create and save queries to reconcile assets.
What do you dislike about the product?
There isnt a way to organize the metric cards. They are sorted in order of creation
What problems is the product solving and how is that benefiting you?
It completes our CIS control for asset management. We used various other tools in the past. This tool brings everything together in 1 view and we can filter on information from each adapter and reconcile accordingly.
State of the art Cybersecurity tool
What do you like best about the product?
Complete integration of your systems, apis, vendors with accesible metadata.
Technical support with vendor tools is a plus.
Technical support with vendor tools is a plus.
What do you dislike about the product?
Not ease of use, Advanced automation options are not completely optimized.
What problems is the product solving and how is that benefiting you?
It provides a centrlized platforms with high level of detail of information from security systems of the organization.
Best tool for Integrations
What do you like best about the product?
Axonius is one of the best tools for having integrations with other tools
Axonius has various use cases and can be used to get data of a particular resource from all the tools it is connected with.
Axonius has various use cases and can be used to get data of a particular resource from all the tools it is connected with.
What do you dislike about the product?
The UI of the Axonius is something which can be improved.
What problems is the product solving and how is that benefiting you?
Axonius is a go-to platform to fetch the details of any of the resources that we have in our organisation and the fact that it is integrated with most of the tools, it helps to give reports with parameters coming from various tools.
Axonius helps automate IT solutions
What do you like best about the product?
I like how Axonius aggregates data from several different sources and has a very useful API and an extremely helpful support team
What do you dislike about the product?
I dislike that sometimes the connecters dont sync up properly and there are more than one assets overlaid one entry
What problems is the product solving and how is that benefiting you?
We are solving inventory problems with axonius- we can pull devices from everywhere and use very detailed queries that return data in a json format, then we can use those to automatically populate our IT inventory.
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