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BeyondTrust best remote support tool

  • By Information Technology and Services
  • on 12/01/2024

What do you like best about the product?
One of the best remote support. Great user friendly and easy to use. Has some good features that allows one stop shop which is great.
What do you dislike about the product?
Price is little higher which is only one concern.
What problems is the product solving and how is that benefiting you?
Some great features.
Two factor authentication.
Remote Desktop support is good.
Flexible to use and maintain.


  • By Watchtower
  • on 12/31/2024

Maybe Not! The Treasury hack was due to this software? Treasury has ceased use of BeyondTrust since discovering the incident. Treasury was notified on Dec. 8 by a third-party software provider, BeyondTrust Inc., that a hacker had gained access “to a key used by the vendor to secure a cloud-based service used to remotely provide technical support for Treasury Departmental Offices (DO) end users,”. In addition to Treasury, the data shows, BeyondTrust does business with the Department of Defense, Department of Veterans Affairs and the Department of Justice, along with other agencies.