I have one year experience on CyberArk tools to manage my organisation identity & access management
What do you like best about the product?
CyberArk provide best security features for elevated account as well as normal user account from malware and unauthorised access.
What do you dislike about the product?
I didn't like password lock features for server password management, it is very complex and worst experience and sometimes password is not updated on daily basis according to different time zones.
What problems is the product solving and how is that benefiting you?
CyberArk is basically user for password management of elevated account and servers as well as user account.
"Best Tool For PAM - CyberArk Identity"
What do you like best about the product?
CyberArk Identity is best tool for Identity & Access Management and it has best User Interface and its aslo easy to understand.
What do you dislike about the product?
Nothing as Such to dislike about CyberArc Identity.
What problems is the product solving and how is that benefiting you?
CyberArk is helping us in User Management and Access Management.
They've implemented a robust security approach that is superior to many other solutions in terms of protecting privileged users and their keys
What is our primary use case?
CyberArk offers multiple products, including PAN, LRO for vendor remote access, and Identity. Some clients in the entertainment and tourism industry prefer using CyberArk Identity on the cloud as a Software as a Service (SaaS) solution. Their teams are typically small and prefer not to manage the infrastructure. They opt for this approach because they want to avoid investing significant time and money in larger products like SailPoint. However, it's important to note that such clients are relatively rare, with perhaps just one or two out of every hundred.
What is most valuable?
Regarding identity management, it's worth noting that onboarding users from various sources is a straightforward process with CyberArk SaaS. The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS.
On the PAM side, one of their notable strengths lies in safeguarding the keys and users for privileged accounts. They've implemented a robust security approach that is superior to many other solutions in terms of protecting privileged users and their keys.
What needs improvement?
In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one. They struggle with identifying risk scores efficiently because their risk scoring relies on the manual entry of access data. In contrast, SailPoint excels in this aspect and can detect and provide superior governance scores more effectively.
To be equitable, one notable aspect is that CyberArk is gradually moving away from on-premises components and migrating them to the cloud. However, from my perspective, they should consider retaining some on-premises components instead of entirely removing them. I understand that this decision might be related to cost and future prospects. Nonetheless, considering the global trend of securing and controlling data, offering everything solely in the cloud could become problematic for many organizations.
For how long have I used the solution?
I have been working with it for more than two and a half years.
What do I think about the stability of the solution?
In terms of stability, I would rate it an eight. It's important to consider that a comprehensive solution requires a minimum of nine servers, which can pose challenges in terms of management and overall stability due to the substantial number of components involved.
What do I think about the scalability of the solution?
When it comes to scalability, there are two distinct aspects to consider with CyberArk. License scalability is notably straightforward and perhaps the easiest compared to other solutions. However, architectural scalability can be quite complex and challenging.
I would rate it a nine out of ten.
How are customer service and support?
To be completely frank, among my ten clients, a minimum of six express concerns or confusion regarding CyberArk. I'm not certain whether it's linked to the clients' skill levels or understanding, but I suspect that the support ecosystem is not adequately developed.
How was the initial setup?
It's a straightforward process if you have skilled resources on hand. However, if your resources lack the necessary expertise, they might face challenges.
What's my experience with pricing, setup cost, and licensing?
If we're looking at a comparison once more, it's important to acknowledge the crowded nature of the market. With so many players, including Arcon, BeyondTrust, WarLX, and others, the field is diverse. However, when focusing on the top products, I'd highlight BeyondTrust, CyberArk, Delinea, and Arcon. In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard.
Which other solutions did I evaluate?
In the realm of identity management, SailPoint is the leader due to its extensive features and customization capabilities, making a direct comparison with CyberArk somewhat unfair as SailPoint tends to excel. However, among CyberArk's competitors, Ping Identity stands as a strong contender. Ping Identity has been involved in the identity space for a longer period than CyberArk. Furthermore, there have been mergers in this space, such as FosRoc and BeyondTrust. This has reshaped the landscape, and the competition should now primarily be between Arcon, Ping Identity, and SailPoint, as other products tend to be smaller, like Micro Focus. Comparing them with Micro Focus wouldn't be suitable.
What other advice do I have?
Enterprises generally have the resources to handle the compute and storage requirements and can allocate additional resources for CyberArk management without significant issues. However, medium-sized companies need to exercise caution as they might need to hire dedicated resources for solution management, which can increase maintenance costs. Small organizations, on the other hand, are likely to face numerous challenges during upgrades, migrations, and maintenance due to their limited resources. CyberArk is best suited for larger enterprises.
Overall I would rate it an eight out of ten.
Outstanding tool for PAM
What do you like best about the product?
The CyberArk Identity tool has various capabilities such as managing the privileged accounts, providing secure access to resources which are using the privileged credentials, Centrally administer and monitor the security policies. Record each session along with ability to view recorded session for linux machines.
What do you dislike about the product?
Frankly there is nothing much to dislike about CyberArk Identity but one area where they can improve is in managing the redundancy while connecting to resources. As it's a Cloud solution so at times there is slight delay in getting the response back.
What problems is the product solving and how is that benefiting you?
CyberArk Identity enables us to have control over all the Privileged accounts and also it provides us the capability to monitor each of the sessions and this inturn helps in auditing as well.
Along with that CyberArk Identity works very well to prevent the Ransomware attacks.
A stable tool for password management and session management used by some of the top-tier companies worldwide
What is our primary use case?
My company uses CyberArk Identity for password vault, password management, and session management.
How has it helped my organization?
CyberArk Identity is the best PAM solution in town. Even though there are a lot of competitors of CyberArk Identity in the market, most of them do not have the market domination like CyberArk Identity.
What needs improvement?
CyberArk Identity's GUI is an area with certain shortcomings that need improvement.
For how long have I used the solution?
I have been using CyberArk Identity for two years. I use the solution's latest version.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. If you scale it up too much, then the solution lags performance-wise, causing it to slow down.
My company deals with its clients, and based on my current workplace, I have seen 300 users of the solution.
There are no plans to increase the number of users.
How are customer service and support?
CyberArk Identity's technical support needs to know its own product well enough before telling others how it works. The support team should be more knowledgeable.
How was the initial setup?
The initial setup of CyberArk Identity was straightforward.
The solution is deployed on the cloud.
The solution could be deployed in a week.
For the deployment process, we need to get your networking right and make sure you download the correct version of the solution, after which you can deploy the solution after ensuring that you have all the required infrastructure.
A manager and a senior engineer are required for the deployment and maintenance.
What about the implementation team?
You can do the installation with the help of an integrator or consultant. The installation can be done in-house with the help of the product's documentation.
What was our ROI?
CyberArk Identity is a good investment. Once you deploy, I would say that you can use it for a long time.
What's my experience with pricing, setup cost, and licensing?
Speaking about the price, I can only say that the solution is used by all the top-tier companies worldwide. There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity.
What other advice do I have?
I recommend the solution to those planning to use it.
I recommend the solution to those planning to use it. The solution's potential users should ensure that you scale it properly and don't scale it beyond what is required because its performance lags.
I rate the overall solution an eight out of ten.
Cyberark identity tool review
What do you like best about the product?
Cyberark identity is a perfect access management solution for organisation for least access principle and to monitor privileged change activity with amazing features .
What do you dislike about the product?
There are no major downsides I have found related to Cyberarc . If there are any challenge there is always support team ready to help us to solve all the problems
What problems is the product solving and how is that benefiting you?
Monitoring privileged changes by admins is key security problem which is solved by Cyber ark .
Along with that using approval process , recording activity logs are some great features for any security team
Cyberark Identity
What do you like best about the product?
One of the best reason why having a CyberArk Identity is one our organization was able to handle identities/user securely. It manages users password as well as monitors activity to prevent inside threats in our organization.
What do you dislike about the product?
Most of the time when issues occurred, support team are too slow to respond.
What problems is the product solving and how is that benefiting you?
Having CyberArk Identity helps our company to monitors users as well as the hassle of logging in to different applications. Having an CyberArk SSO and MFA is the best security that our company has.
CyberArk : The Platform to secure your Organisation and Application
What do you like best about the product?
CyberArk provides you with an easy user interface to connect with your machines. Also, it gives the environment for scalable security and RBAC. It gives you the Password, which is not easily cracked.
What do you dislike about the product?
Integration of CyberArk with other applications would be challenging and complex, which would be difficult to manage and integrate with other complex IT operations.
What problems is the product solving and how is that benefiting you?
Using Cyberark, we can provide access to the External team; maybe some time out of an organization, you need to give access to the Machines, in such a scenario Cyberark makes that flow smooth and easy to use.
CyberArc best security identity application
What do you like best about the product?
One of the trusted sources to protect the environment which helps to protect your platform application and network infrastructure resources from anywhere using any device
What do you dislike about the product?
When it comes to security the platform itself needs to be secure in a such manner that some time its downside is its best security policy,one needs to understand and accept the less time out period
What problems is the product solving and how is that benefiting you?
Accessibility of services or servers at the same time is feasible for user and make parallel muti tasking without any delay and saves time by executing multiple tasks simultaneously
Best IAM solution
What do you like best about the product?
User interface and better scalability it allows us to write custom code and also it provide suggestions while approval
What do you dislike about the product?
It's better if it includes even more inbuilt features
What problems is the product solving and how is that benefiting you?
It's main area of use in identity and access management
