We recorded instant engagement and increased conversions with Insider tools
What do you like best about the product?
-The automated workflows on the Whatsapp allowed us to set up triggered messages based on user actions.
-We could quickly set up personalized offers and reminders on WhatsApp which instantly drove more conversions
-We could quickly set up personalized offers and reminders on WhatsApp which instantly drove more conversions
What do you dislike about the product?
The platform had a lot of advanced features that we didn't use, later Insider’s training sessions reminded us to use them.
What problems is the product solving and how is that benefiting you?
Our main concern was that we had a lot of dormant customers on our platform. We needed help in reactivating these customers. With the Whatsapp, we automated reactivation flows for real-time communication. This mix of Insider’s solutions led to a notable increase in reengagement and transactions for us.
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