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Implementing Smart Recommender led to 30% higher conversion

  • By Ömer Baran K.
  • on 02/24/2025

What do you like best about the product?
-Impressive capabilities to personalize recommendations. We have found a perfect tool that auto-optimizes product recommendations for every customer.
-Insider’s Instory tool provides us the best way to highlight personalized products as soon as the user lands on the home page.
-We can create hyper-personalized stories and recommendations to faster product discovery.
What do you dislike about the product?
Sometimes it’s hard to enable the custom web templates along with Insider’s existing templates. We would appreciate it if we have a function of “import-your-design” for the web templates.
What problems is the product solving and how is that benefiting you?
The team was struggling to improve average order size and value. Insider’s marketing experts suggested implementing a smart recommender. It completely changed our cross-sell and upsell strategy. Our cart size value increased by strategically placing personalized recommendations on the product page. It automatically analyzed user behavior and provided recommendations. We also used Instory’s mobile and web templates which our customers loved. It gave us instant visual feedback on micro-interaction


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