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Asana

Asana

Reviews from AWS customer

4 AWS reviews

External reviews

10,018 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Patrick Conley

Central hub has unified cross‑department tasks and provides clear ownership and communication

  • December 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

Asana is used to manage all tasks, including purchase requests, facilities requests, legal matters, and accounting. Everything is funneled through Asana so that all tasks can be tracked.

A recent example involved working on a security purchase request for 2026, which required coordination with purchasing, accounting, and legal. Collaboration occurred with all three groups on a $500,000 purchase request, and it was funneled through Asana so all groups could see their status. This allowed for efficient communication about progress and resolution of questions.

Asana is used for everything and serves as the main hub for any tasks, including projects with engineering, making it essential for all groups to communicate and see each other's progress.

What is most valuable?

The best features Asana offers, once you become familiar with the system, include clarity in view and tracking of questions. For instance, if information is requested from legal and they respond, a record is maintained to track all comments and keep everyone updated.

Having that clear view and record of communication helps the team day to day by allowing management and staff to see current statuses and responsibilities. It clarifies whose responsibility it is and identifies any hold-ups with legal or engineering tasks, which keeps the organization organized.

Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available. It functions as a clearinghouse for all information.

Collaboration has greatly improved with Asana. There is no longer a need to chase down accounting or engineering for project updates because information can be checked through comments. File attachment and messaging capabilities between different groups within Asana are helpful. Email notifications are received for updates relevant to tasks, combining Asana alerts with email for easy visibility.

The interface and notifications in Asana are appreciated because it integrates with email. Updates can be received even when not logged in, which keeps you informed.

Initially, it takes some time to understand the various details, but after extensive use, it feels second nature. Overall, satisfaction with Asana is high.

What needs improvement?

A rating of eight is given because a downside exists in that everyone has access and notifications are often received for projects that are not involved in, leading to quite a few emails daily, sometimes around sixty to eighty.

For how long have I used the solution?

Asana has been used for four years.

What do I think about the stability of the solution?

Asana is stable.

What do I think about the scalability of the solution?

Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.

How are customer service and support?

No complaints have been heard about customer support for Asana. Work occurs closely with the IT group, and they have not reported any issues regarding support from Asana.

What was our ROI?

A return on investment has been seen with Asana primarily in time savings due to its instantaneous communication, acting as a single point for project discussions. There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.

What other advice do I have?

Advice to others looking into using Asana is that it will only work as well as your commitment to it. If you expect it to operate in the background without investing time, it will not surpass other project management tools. However, with one hundred percent commitment, satisfaction with Asana is very high. A rating of eight out of ten is given for this product.


    Valentina Rada

User-friendly interface and effective team collaboration elevate project visibility

  • July 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I work in restaurant technology with Asana.

What is most valuable?

I think it's very user-friendly on their Kanban boards for Asana. It's very easy to use for everyone in the team. They have a good tool for the portfolio aspect because we have projects in different areas. Their new capacity planning is also useful for us to see where we are overloaded and how we can shuffle resources around. The fact that the Kanban is so easy to use and the portfolio functions are particularly valuable.

We have benefited from Asana's visual interface components such as Kanban boards. I did not use their Gantt chart, but they have good features and there is substantial visibility among team members because they can see who's working on what. It's easy to use and very friendly.

Asana takes one of the highest priorities for us for reviews.

Asana gives visibility to upper management with the workload and all the other projects that are going on at this point in the company.

What needs improvement?

The capacity planning in Asana is working pretty decently, but there are some opportunities there for sorting, such as determining which project has the highest resources, as their sorting doesn't work that effectively. The capacity planning sorting and visual aspects could be improved.

For how long have I used the solution?

We started using Asana approximately two to three years ago.

How are customer service and support?

I'm in touch with Asana's sales account manager only. I learned it on my own. Their website has many areas of training, so it's very comprehensive. If you have any questions, you can use the search function and receive many good answers.

I would rate eight to nine for my experience with either the sales representative or the online support.

How was the initial setup?

The initial setup with Asana was not straightforward because you had to think of where you want to go. It's somewhat tedious because you have to add it project by project, but it's part of building a portfolio. While it was more challenging in the beginning, for an end user, it was not that complicated.

Which other solutions did I evaluate?

There are main differences between Planview and Asana in my opinion, with Planview being much stricter. There are too many controls on it. Planview has more reporting capabilities and is more detailed. However, for what we need right now in our organization, Asana works pretty well.

What other advice do I have?

It would be acceptable if my real name was used with this review.

It can be public for my company name.

On a scale of 1-10, I rate Asana an 8.


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