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Asana

Asana

Reviews from AWS customer

3 AWS reviews

External reviews

10,014 reviews
from and

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4-star reviews ( Show all reviews )

    Valentina Rada

User-friendly interface and effective team collaboration elevate project visibility

  • July 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I work in restaurant technology with Asana.

What is most valuable?

I think it's very user-friendly on their Kanban boards for Asana. It's very easy to use for everyone in the team. They have a good tool for the portfolio aspect because we have projects in different areas. Their new capacity planning is also useful for us to see where we are overloaded and how we can shuffle resources around. The fact that the Kanban is so easy to use and the portfolio functions are particularly valuable.

We have benefited from Asana's visual interface components such as Kanban boards. I did not use their Gantt chart, but they have good features and there is substantial visibility among team members because they can see who's working on what. It's easy to use and very friendly.

Asana takes one of the highest priorities for us for reviews.

Asana gives visibility to upper management with the workload and all the other projects that are going on at this point in the company.

What needs improvement?

The capacity planning in Asana is working pretty decently, but there are some opportunities there for sorting, such as determining which project has the highest resources, as their sorting doesn't work that effectively. The capacity planning sorting and visual aspects could be improved.

For how long have I used the solution?

We started using Asana approximately two to three years ago.

How are customer service and support?

I'm in touch with Asana's sales account manager only. I learned it on my own. Their website has many areas of training, so it's very comprehensive. If you have any questions, you can use the search function and receive many good answers.

I would rate eight to nine for my experience with either the sales representative or the online support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup with Asana was not straightforward because you had to think of where you want to go. It's somewhat tedious because you have to add it project by project, but it's part of building a portfolio. While it was more challenging in the beginning, for an end user, it was not that complicated.

Which other solutions did I evaluate?

There are main differences between Planview and Asana in my opinion, with Planview being much stricter. There are too many controls on it. Planview has more reporting capabilities and is more detailed. However, for what we need right now in our organization, Asana works pretty well.

What other advice do I have?

It would be acceptable if my real name was used with this review.

It can be public for my company name.

On a scale of 1-10, I rate Asana an 8.


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