Asana
AsanaExternal reviews
10,019 reviews
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Highly Customizable Asana That Fits Any Workflow
What do you like best about the product?
I love Asana because it’s very customizable and can be tailored to fit almost any workflow.
What do you dislike about the product?
I don’t like that whenever I set up an automation to create a project from a template, the roles don’t get auto-populated.
What problems is the product solving and how is that benefiting you?
It helps me by standardizing workflows and making it clear what I’m supposed to do every time.
Asana Keeps Our Team Organized and Accountable
What do you like best about the product?
I’ve only just started using Asana, but I really like how it helps me stay organized and on top of my tasks. Being able to share with my team, connect in groups, and assign tasks to one another is very helpful, and it also helps keep everyone accountable.
What do you dislike about the product?
its very robust, so there is a longer learning curve on how to use the app
What problems is the product solving and how is that benefiting you?
accountability - assigning tasks is very helpful
Asana Makes Multi-Team Project Management Simple and Flexible
What do you like best about the product?
What I like best about Asana is how simple it makes project and task management, even when handling multiple teams and deadlines at the same time. The interface is clean, easy to understand, and doesn’t take much time for new users to get comfortable with.
I especially like the flexibility of viewing work in different formats like lists, boards, timelines, and calendars depending on the project requirement. It helps keep everything organized and improves visibility across teams. Task assignments, due dates, comments, and notifications work smoothly, which reduces follow-up emails and improves collaboration.
Another thing I appreciate is the integration support with tools like Slack, Google Workspace, and Microsoft Teams. It helps centralize work and saves time switching between applications. Overall, Asana has helped improve productivity, accountability, and project tracking in day-to-day operations.
I especially like the flexibility of viewing work in different formats like lists, boards, timelines, and calendars depending on the project requirement. It helps keep everything organized and improves visibility across teams. Task assignments, due dates, comments, and notifications work smoothly, which reduces follow-up emails and improves collaboration.
Another thing I appreciate is the integration support with tools like Slack, Google Workspace, and Microsoft Teams. It helps centralize work and saves time switching between applications. Overall, Asana has helped improve productivity, accountability, and project tracking in day-to-day operations.
What do you dislike about the product?
One thing I dislike about Asana is that some advanced features are locked behind higher-tier plans, which can become expensive for growing teams. At times, managing very large projects with too many tasks and notifications can also feel overwhelming, especially for new users.
The mobile app is useful for quick updates, but it occasionally feels less smooth compared to the desktop version when handling detailed project management tasks. Additionally, customization for reporting and dashboards could be more flexible without requiring premium features.
The mobile app is useful for quick updates, but it occasionally feels less smooth compared to the desktop version when handling detailed project management tasks. Additionally, customization for reporting and dashboards could be more flexible without requiring premium features.
What problems is the product solving and how is that benefiting you?
Asana helps solve problems related to task tracking, team coordination, and overall project visibility. Before using it, we managed work through a mix of emails, chats, and spreadsheets, which often led to missed deadlines, duplicated efforts, and confusion about who owned which tasks.
With Asana, everything is organized in one place. It’s much easier to assign responsibilities, track progress, and keep an eye on deadlines in real time. Automated reminders and status updates also reduce the need for manual follow-ups and help improve accountability across teams.
It has improved collaboration between different departments as well, since everyone can clearly see project priorities, active tasks, and dependencies. As a result, productivity has increased, workflows feel more streamlined, and projects are completed more efficiently and on time.
With Asana, everything is organized in one place. It’s much easier to assign responsibilities, track progress, and keep an eye on deadlines in real time. Automated reminders and status updates also reduce the need for manual follow-ups and help improve accountability across teams.
It has improved collaboration between different departments as well, since everyone can clearly see project priorities, active tasks, and dependencies. As a result, productivity has increased, workflows feel more streamlined, and projects are completed more efficiently and on time.
Unexpected Billing Change & Poor Support Experience
What do you like best about the product?
What I like best about Asana is its clean interface and the way it helps organise projects and tasks in one place. It’s easy to get started with and gives a clear overview of workflows.
What do you dislike about the product?
What I dislike is the lack of transparency and support around billing and account changes. Our plan was unexpectedly increased from 5 to 10 seats without clear approval, and despite raising support tickets, we have not received a response. This has created confusion and a very poor experience, especially while we are still onboarding. It’s also frustrating that as the account owner, I’m unable to easily control or revert these changes.
What problems is the product solving and how is that benefiting you?
Asana is helping us organise our projects, manage tasks, and improve team coordination, especially across different teams and locations. It gives us a clearer structure for project delivery and helps track progress more effectively.
At the moment, we are also exploring how to use it with our clients as part of our project management and collaboration process. However, as we are still new to the platform, there are some grey areas in how everything works, particularly around user management and billing, which is making the experience a bit unclear for us right now.
At the moment, we are also exploring how to use it with our clients as part of our project management and collaboration process. However, as we are still new to the platform, there are some grey areas in how everything works, particularly around user management and billing, which is making the experience a bit unclear for us right now.
Highly Customizable, Enhances Task Visibility
What do you like best about the product?
I like that Asana is very customizable, allowing users to set up as many fields as they want and easily view them as tickets come in. This flexibility is great for tracking status and outcomes effectively. It also provides good visibility on outstanding tasks, which is crucial for managing reps' queries on commissions through the ticket system.
What do you dislike about the product?
To set up the workflow properly in Asana, a user needs to have experience or go through trainings and documentations. It seems intuitive but you really need to have some knowledge.
What problems is the product solving and how is that benefiting you?
Asana provides a customizable form for reps to enter information, set up automation workflows, and track status and outcomes, offering visibility on outstanding tasks.
Workflow Automation That Eliminates Manual Project Handoffs
What do you like best about the product?
Managing workflows through automation is great. There is a bit of setup initially, but after that, it's nice to be done with manually moving things from section to section within a project.
What do you dislike about the product?
There is a bit of a learning curve to take full advantage of all the features. Some things are not intuitive, so it really helps to take a training to speed up knowing how to use certain features.
What problems is the product solving and how is that benefiting you?
Having to do intake and automating each step in the process so that it can be reviewed by the appropriate person has saved so much time.
Effective Client Management but Needs Improvement with Recurring Tasks
What do you like best about the product?
I like that Asana allows for subtasks under a task, which makes it easy to organize complex tasks. I also appreciate having the ability to create private tasks for myself, so I can manage personal to-dos alongside my work-related ones.
What do you dislike about the product?
When you have a subtask with a date, and then a task with the date and you check off the task before the subtask, if it's recurring, it creates a lot of issues. I've figured out that the main task just should not have a date and the subtasks should if it's recurring.
What problems is the product solving and how is that benefiting you?
Asana solves the problem of identifying who is taking what task and outlines necessary steps to complete it.
Asana Keeps Teams on Track, and AI Helps with the Heavy Lifting
What do you like best about the product?
The more a whole team utilizes its features and stays committed to communicating in it, Asana grows in its usefulness and utility for keeping a team on track towards projects' completion.
What do you dislike about the product?
Sometimes it's unintuitive to take your ideas and get that detailed into Asana. If you're Type B, like me, this product won't make you Type A. But it still does a great job filling in, and its AI tool can even do some of the heavy lifting for details and task creation.
What problems is the product solving and how is that benefiting you?
It's creating cohesion and uniformity across our team. It gives us a central place to track progress and communicate with each other.
Elevates Marketing Project Management
What do you like best about the product?
I like Asana for the multiple views of the same task, dependencies, custom fields, automation, reminders, and visibility features. It gives me an in-depth view and keeps me on track. I can always know where projects and tasks are at, identify bottlenecks, and have all the information for each project brought together. The initial setup was very easy and I had no issues.
What do you dislike about the product?
AI reporting summary is not accurate and needs to be manually updated, and there's no way to highlight an area in tasks, which would be helpful to call out areas that need clarification.
What problems is the product solving and how is that benefiting you?
I use Asana to keep teams aligned, manage task status, and bring project info together, helping me see bottlenecks and track everything.
Solid Project Management, Needs Smoother Feature Integration
What do you like best about the product?
I find Asana pretty simple to use, especially the basic features which are easy to figure out. It's easy-ish to connect it to Google Calendar. I can keep track of tasks efficiently and notify other team members about their tasks to ensure accountability and that we don't miss any tasks.
What do you dislike about the product?
I feel like there are so many features and it's hard to actually know how to slowly integrate more and more of them for the best Asana experience. If there was a way to automate - set the end date and create a new project that has updated deadlines based on the new end date that would be great.
What problems is the product solving and how is that benefiting you?
I use Asana for communication across teams, assigning tasks with deadlines, and tracking competing priorities. It helps notify and assign tasks to the right people, ensuring accountability.
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