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Reviews from AWS customer

6 AWS reviews

External reviews

363 reviews
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4-star reviews ( Show all reviews )

    Manas Kashyap

Automation has transformed server patching and has reduced months of work to minutes

  • January 25, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Red Hat Ansible Automation Platform is managing servers through automated deployment, automated management, security patching, and everything in between.

For automating deployments or security patching with Red Hat Ansible Automation Platform, we use it for Docker Swarm clusters. We install Docker and automate Docker deployment inside the Docker Swarm, checking which are the master nodes and which are the server nodes and connecting them to each other. All of these things are maintained by Red Hat Ansible Automation Platform.

I have around 100-200 servers that we need to maintain through security patching. We need to perform sudo apt update or install packages inside them and maintain those servers. For that, we use Red Hat Ansible Automation Platform. We maintain an inventory file and execute everything from there.

What is most valuable?

The best features that Red Hat Ansible Automation Platform offers is that it does not require any additional resources inside the servers. Python is the only requirement, and since Python is already present inside the servers, we can run it from our location and it automatically deploys things and does the work for us.

The minimal requirements and easy deployment have definitely impacted my daily work and my team's efficiency. Red Hat Ansible Automation Platform is one of the best features that we depend on. We have evaluated other options, but Red Hat Ansible Automation Platform was the best choice because it has saved us a tremendous amount of time. We do not need to manually intervene in the servers or install third-party software to maintain these things.

It is very easy to write playbooks for Red Hat Ansible Automation Platform. Ansible Galaxy contains many playbooks that are readily available and ready to be used. It is highly configurable with Jinja templating, making it easy to maintain.

Red Hat Ansible Automation Platform has positively impacted my organization. Previously, we needed to go into the servers and maintain them manually, which used to take a lot of time. For 200 to 300 servers, the maintenance took about one to two months. New patches would arrive and we would have to repeat the process. Now, it is a one-night work or a 10 to 15 minutes task. We write a playbook, maintain an inventory, and roll out the updates and it starts working for us. Red Hat Ansible Automation Platform uses conditional clauses and has rollback options, functioning like a standard coding language that is simple to use.

There is definitely a reduction in errors with Red Hat Ansible Automation Platform because we have playbooks written with all the necessary clauses and rollback options. Manual work automatically creates more errors, whereas in automation, we have written sets that we do not forget every time we run it. We have protected written sets that we execute consistently.

What needs improvement?

Red Hat Ansible Automation Platform could benefit from improvements in certain areas. Red Hat Tower is available for enhanced functionality, though it operates on a paid model. I found that acceptable.

Otherwise, Red Hat Ansible Automation Platform is very easy to use with Jinja templating capabilities that make it really straightforward. I do not believe there is anything that could be improved with Red Hat Ansible Automation Platform that we have not already discussed.

For how long have I used the solution?

I have been using Red Hat Ansible Automation Platform for the past eight years.

What do I think about the stability of the solution?

In my experience, Red Hat Ansible Automation Platform is very stable.

What do I think about the scalability of the solution?

Red Hat Ansible Automation Platform is highly scalable. We are currently using 200 servers and we are adding more servers each day. Red Hat Ansible Automation Platform is easily maintainable and highly scalable.

How are customer service and support?

We are not using Ansible Tower for customer support, so we do not receive official support. However, Red Hat Ansible Automation Platform has a large community with many written blogs and resources available, making it easy to maintain.

How would you rate customer service and support?

How was the initial setup?

My experience with pricing, setup cost, and licensing for Red Hat Ansible Automation Platform was very simple. There is no pricing and no licensing required, as Red Hat Ansible Automation Platform is always free to use. If you do not use Ansible Tower, then it is definitely free and easy to maintain. Writing playbooks is just like writing a simple Bash script or writing code with clauses and everything.

What was our ROI?

I have seen a return on investment with Red Hat Ansible Automation Platform. We need fewer employees and have saved significant time. The work that previously took two months now takes 10 to 15 minutes. Red Hat Ansible Automation Platform is automated, so we do not need as many employees to perform manual work. We have fewer employees, which also results in cost savings.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Red Hat Ansible Automation Platform was very simple. There is no pricing and no licensing required, as Red Hat Ansible Automation Platform is always free to use. If you do not use Ansible Tower, then it is definitely free.

Which other solutions did I evaluate?

Before choosing Red Hat Ansible Automation Platform, I evaluated other options such as Chef and Puppet, but I did not use them.

What other advice do I have?

The advice I would give to others looking into using Red Hat Ansible Automation Platform is that it is one of the best Ansible management tools available for servers. You should start using it. Red Hat Ansible Automation Platform offers Jinja templating where you can write your own templates and NGINX configurations. It is very simple to use and you do not need any extra server or additional infrastructure. I give this product a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer1686387

Helps with patching and keeping everything compliant

  • May 02, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use it for the bot. It helps to keep tracking all the automation processes that are ongoing in your ecosystem

How has it helped my organization?

It helps with patching and keeping everything compliant.

What is most valuable?

Automation tracking is the most valuable feature.

What needs improvement?

The SSM connection access needs improvement because right now, they do everything through SSH.

For how long have I used the solution?

I have been Red Hat Ansible Automation Platform for a few years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

If there's some cloud add ons, we would increase the usage. Only admins use the solution.

How was the initial setup?

We just create a server, and then we use that server to on-premesis.

What other advice do I have?

Ansible has good performance. Overall, I rate the solution an eight out of ten.


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