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Zoom

Zoom Communications, Inc. | 1

Reviews from AWS customer

1 AWS reviews
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  • 1
  • 3 star
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External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    seshu .

Super power zoom

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I like below points in zoom workplace

1. It is easy to chat with others also we can find their staus like whether they are online, offline or away or out of office.

2. If multiple people join the call also there is no performance issue.

3. We have chat options in the zoom work place, also we can express our reactions such as appriactions, love or excellent or good work by using symbols.

4. I like Recording option it will very helpful for future reference.

5. Recently also "AI Companion" option was introduced. If we enable this option after completed meeting it will give full meeting of summary by sending email.

6. All Meetings information will display in the seperate tab also popup will display for each and every meeting.

7. Having a integration option with other tools like Microftsot teams

8. Having good customer support for this zoom

9. We can download this app and every one can use easily.

10. 365 days we can use this app.
What do you dislike about the product?
I dislike following points in the Zoom workplace

1 . Some times confused with multiple features for new users.

2 . When i login and check the status some times intially staus it shows online but quickly the status will change to offline. when i saw first i can assume user is in online but within seconds status will change to offline.

3. In Zoom Recording option if we select the option "Record to the colud"

4. The recording will come in the email but if we don't download or not save that record it will automatically deleted.
What problems is the product solving and how is that benefiting you?
Problem: Before introduction of "AI Companion" if any meeting happend in our compnay we had to write summay "MOM" manually and should send it to everyone. It is time consuming.

But now if we enables "AI Companion" after meeting ends it will send summary via email so i can just verify and send to everyone which saves lot of time and benefited for me.


    Monica V.

Zoom Workplace Review

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use.
Amazing sound quality.
Transcripts for Voice mails are provided.
Zoom has made calling and texting easy.
Frequently used in our workplace.
What do you dislike about the product?
Nothing.
The app is perfect and easy to use.
What problems is the product solving and how is that benefiting you?
Accuracy of transcripts for the voice mails.
N number of participants can be added on calls.
It has made texting and calling people easy.
Confidential calls.


    Sachin P.

Great Tool in a Remote Work Environment

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Call and Video Quality, Share functions and Few fun elements
What do you dislike about the product?
I am facing few issues related to the audio connection
What problems is the product solving and how is that benefiting you?
I work in a Remote setup and zoom is all we use for our meetings, activities etc. It's very reliable and user friendly and with the new features being added often, there has been lot of improvements in the overall user experience


    finn p.

Amazing!

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is extremely user friendly and simple to use :)
What do you dislike about the product?
I personally have no downsides to Zoom. I believe it is really easy to use!
What problems is the product solving and how is that benefiting you?
It makes workplace meetings easier when I can join from where i already am!


    Gurudatt D.

Zoom workplace for conferencing solution

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use
Integrated with Outlook
various video options
What do you dislike about the product?
Unreliable connection sometimes
changing the setting is difficult
What problems is the product solving and how is that benefiting you?
communication with the global teams
Large audience conferencing solution


    Srikanth R.

Review about Zoom

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes video meetings feel natural and reliable, even with lots of people. It’s simple to join and helps everyone stay connected no matter where they are.
What do you dislike about the product?
Sometimes Zoom Workplace can get overwhelming with too many notifications and meeting pop-ups.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of staying connected with teams remotely through easy, high-quality video calls. It helps me quickly jump into meetings without hassle, keeping communication clear. This makes teamwork smoother and saves time on coordinating schedules.


    Pawan S.

Technical Account Manager

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
how it brings together collaboration, communication, and productivity in one unified platform. It’s no longer just a video conferencing tool — features like Zoom Team Chat, Zoom Phone, Whiteboard, and Workvivo make it a true digital workplace.
What do you dislike about the product?
Zoom Workplace is powerful, but I’d love to see more robust and customizable integrations with enterprise tools, and finer control over cross-feature notifications to minimize distractions.”
What problems is the product solving and how is that benefiting you?
“Zoom Workplace addresses a key challenge for distributed teams — disconnected communication and collaboration systems. By integrating meetings, chat, whiteboarding, and phone into a single platform, it helps customers maintain continuity, improve response time, and foster stronger team engagement.


    Sourabh S.

Zoom Makes Remote Collaboration Seamless

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
It is very handy to use, I am a frequent user of it, I like the many features like workflows whiteboard, notes clips etc
When we face any issue or any roadblock we can easily call for their support, about ntegration Zoom is good and we can easily implementation
What do you dislike about the product?
during video call, some time we face screen freezes issue
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team stay connected with remote work. I like the AI tools that summaries our meetings and action items saving us a ton of time.


    Vaideki V.

Zoom Meeting -Let’s Align & Shine

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
I have opted for Zoom meetings when I international meetings
What do you dislike about the product?
It has to be like Google meet, flexible and ease of implementation with any internet connections.
What problems is the product solving and how is that benefiting you?
We have our All hands on Zoom every now and then and it has the coverage for a larger audience and screen presence.


    Gauri A.

Zoom : A Reliable Platform for Meetings

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
1. Convenience: Zoom allows users to join meetings from anywhere, at any time, as long as they have a stable internet connection.
2. Cost-effective: Zoom reduces the need for travel, making it a cost-effective solution for businesses and individuals.
3. Easy to use: Zoom's user-friendly interface makes it easy for participants to join and navigate meetings.
4. Screen sharing: Zoom's screen sharing feature allows users to share presentations, documents, and other visual aids with ease.
What do you dislike about the product?
1. Technical issues: Zoom can be prone to technical issues, such as connectivity problems, audio delays, or video freezing.
2. Dependence on internet: Zoom requires a stable internet connection, which can be a problem in areas with poor connectivity.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving several problems, including:
- Remote Collaboration: Zoom enables teams to collaborate remotely, reducing the need for physical presence and enhancing flexibility.
- Communication Barriers: It bridges geographical gaps, allowing teams to communicate effectively across different locations.
- Virtual Meeting Management: Zoom streamlines virtual meetings, making it easier to host, attend, and manage online meetings

Some benefits of using Zoom Workplace include ¹ ² ³:
- Enhanced Communication: Seamless video, audio, and chat features facilitate effective collaboration.
- Global Reach: Connect with clients and team members worldwide, regardless of location.
- Cost Savings: Reduce travel costs while maintaining face-to-face interactions.