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Zoom

Zoom Communications, Inc. | 1

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,053 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Clayton D.

Zoom Workplace

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
It's a great, reliable service & a collaborative space. It is easy to get started & customer support is solid, they're very communicative & keep us up to date on features & trajectory.
What do you dislike about the product?
It honestly serves the function well, I don't have any glaring critiques.
What problems is the product solving and how is that benefiting you?
It provides a collaborative space for our workers to meet with clinicians to help facilitate scribe work.


    Sajini J.

It’s a bit Average

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use. Easy to integrate as well.
What do you dislike about the product?
Not very popular and hence not very user friendly
What problems is the product solving and how is that benefiting you?
Currently only video conferencing


    Amisha M.

The Best Video Conferencing Aap Available.

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
It provides seamless connectivity and features like screen sharing, breakout rooms, and chat functions all in one place.
What do you dislike about the product?
Screen freezing and login difficulty is the most disturbing
What problems is the product solving and how is that benefiting you?
Fragmented Communications, Low employee engagement, inefficient in-person time and reduced productivity.


    Fauzi D.

Best video conference for business & engineering activity

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom offers high quality video and audio that makes remote meetings feel smooth and productive. As an engineer, I often use it for technical discussions, client briefings, and team coordination across different locations. Features like screen sharing, annotation, and breakout rooms are especially useful when I need to explain engineering drawings, system diagrams, or walk through simulation results. The UI is intuitive, and the connection is stable even with average internet bandwidth
What do you dislike about the product?
Zoom sometimes struggles when dealing with low-bandwidth environments particularly in remote project areas. Also, while the basic plan is decent, advanced collaboration features (like cloud recording and large meeting support) require a paid subscription. It would be great if more features were available in the free tier, especially for startups or individual consultants
What problems is the product solving and how is that benefiting you?
Zoom solves the challenge of distance. Whether I'm working with a client abroad or coordinating with internal teams across different cities, Zoom bridges the communication gap. I’ve used it to deliver virtual training sessions, present tender documentation, and even guide on site teams through technical tasks. This flexibility saves time, travel cost, and keeps all stakeholders aligned in real time


    Dhanush R.

Reliable communication channel

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
The best part of zoom is, it reduces noise in the background.
- and it also provides summary with AI comapanion, which is helpful for MOM.
- It works seamless, video conference is smooth
What do you dislike about the product?
I would like zoom to have meeting summary similar to otter.ai, zoom is good, but I am using otter for MOM.
When I connect a zoom meeting over phone, it directly switch on the video, please disable the video as default.

Apart from this zoom shines.
What problems is the product solving and how is that benefiting you?
As a work as customer success manager, most of the time I spend with strategic customer, hence having the seamless conversation is important, so that we concentrate on the objectives of the meeting, rather than the channel disturbance. This is where Zoom is super helpful.


    Chris G.

Smooth Communication for Remote Work

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Love the way that it can run on any type of device.
What do you dislike about the product?
It offers too many updates which cause interruption in my work sometimes.
What problems is the product solving and how is that benefiting you?
It allows me to breakout the meeting into small room so I can use it for small group discussions.


    Carolyn H.

Zoom Workspace: My everyday tool

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
I love the crystal clear audio and video quality with even the average quality of internet
What do you dislike about the product?
I find the privacy features are not much clear so I have to double check.
What problems is the product solving and how is that benefiting you?
It solves the issue of any missing thing during meeting now I can watch the recorded video of meeting.


    andrew b.

CC are on point

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Sometimes I can’t use the volume because the environment but using the close captions make it very easy to follow along during the meeting
What do you dislike about the product?
It’s very easy to use. Everyone use it everyone on the same platform and there is no
What problems is the product solving and how is that benefiting you?
Being able to connect all team members despite us all being in different locations


    Christian L.

Easy to use and useful

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
AI companion is very useful for summarizing meeting discussion themes.
What do you dislike about the product?
Complex navigation for some features, and lack of updated guidance to find them online.
What problems is the product solving and how is that benefiting you?
It's heloing me schedule and manage business meetings for my executive.


    Jason R.

Best for productive and easy to use

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Due to zoom now i can present my slides and my presentation through screen sharing feature.
What do you dislike about the product?
I experience that sometimes the audio gets glitchy like drops or freeze.
What problems is the product solving and how is that benefiting you?
Due to Zoom now I can stay productive and keeps everything on track.