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Reviews from AWS Marketplace

1 AWS reviews
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External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Martyn D.

Excellent and easy-to-use backups done right

  • March 15, 2024
  • Review verified by G2

What do you like best about the product?
Having now used the product for persona and business use, I've adapted all my personal backups to use M365 Backup - backing up to B2 and local drives as well as Wasabi for additional protection. It's incredibly straight forward to use and it's as close to "set it and forget it" as backups can be.
What do you dislike about the product?
With most backup systems, if you want to make the best use of it, you'll need to use their own backup formats and as such, you'll need the software to recover backups - you can't just log in to your remote storage and simply copy from there. Otherwise there is very little not to like.
What problems is the product solving and how is that benefiting you?
From a business perspective, archiving data. From a personal perspective, frequent backups.


    Mat D.

MSP 360 excellent backup

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
Easy to check the status of all backups across multiple customers at one time, easy to deploy and run backups
What do you dislike about the product?
Support always advise to upgrade to latest agent before they will look into issues.
What problems is the product solving and how is that benefiting you?
One central location to manage multiple clients backups


    Information Technology and Services

Great potential - good only for small environment

  • February 28, 2024
  • Review verified by G2

What do you like best about the product?
The ability to manage mutiple endpoints backup from a single console.
What do you dislike about the product?
Support is bad and updates often create new problems
What problems is the product solving and how is that benefiting you?
With a single solution we can backup all the data locally and to a remote storage


    Alex M.

Affordable backup solution

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
The price point of the application. As well as it's functionality.
What do you dislike about the product?
I don't like how you are allowed to do things in MSP360 that the software doesn't want to do them. If it is unable to do that function the way I'm trying to do it, it shouldn't allow me to select that option.
What problems is the product solving and how is that benefiting you?
Backups at an affordable price.


    Adrian B.

Does what it says on the tin

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
One of the better backup products out there, generally happy with the interface overall, easy to add new customers, easy to integrate with storage platforms, committed support guys who will keep trying to help you resolve a problem
What do you dislike about the product?
Sometimes items are not quite where you expect them to be but they are working to improve all the time
What problems is the product solving and how is that benefiting you?
reliable and efficient offsite backup


    Scott S.

Excellent, reliable service

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Works remarkably well, is reliable, consistent backup, great notifications
What do you dislike about the product?
Cost is a bit of a concern with multiple accounts. Discounted volume pricing would be appreciated.
What problems is the product solving and how is that benefiting you?
We use MSP360 as our go-to backup solution for all accounts. Primarily Server, SQL and VM Backup and recently M365 backup.


    Management Consulting

Offline backup application options.

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
I do very much like that you can include remote storage systems for your repository and or can use the intergrated systems provided through MSP360. The GUI has gotten much better than it was at the beginning of when we started used the platform therefor giving it ease of use like capabilities. You can also customize the backup profiles which is a good feature.
What do you dislike about the product?
I would very much like a means or ensuring that within the backup profiles you could easily exclude things like dropbox, box, onedrive, google drive folders.
What problems is the product solving and how is that benefiting you?
The need to have on site hardware for backups and then having to configure it to replicate off site.


    Computer Software

Very good service

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
I was looking for a solution to backup Hyper-V virtual machines that fell into my lap. I looked around and kept seeing MSP360 popping up. They set a meeting up with me and went over every question I had and had an answer for everything I threw at them. I feel confident if there was a failure or I needed to restore a VM I would be able to, and have done so on a couple occasions. I have since switched all of my customers to MSP360 from SQL version of backup, to just a normal windows server to replace the on prem windows server backup. Couldn't be happier with the level of service and support I have gotten.
What do you dislike about the product?
I haven't seen any issues or downsides. There have been a few times backups didn't complete and errors thrown, but normally it was an issue with my configuration of the backup, or the first backup not being complete when starting a second backup.
What problems is the product solving and how is that benefiting you?
Backup and ransomware mitigation of backup, as well as eliminating having only an on prem backup in case of fire or corruption.


    Jason L.

Haven't had any issues

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
The licensing is friendly for very small businesses like mine
What do you dislike about the product?
Sometimes it defaults to a server edition
What problems is the product solving and how is that benefiting you?
Allows me to provide low cost, reliable cloud backup for my managed services customers and makes my customers "stickier".


    Non-Profit Organization Management

Does what it needs to do, and is reliable!

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
It's easy to install and configure, and gives helpful troubleshooting info if a backup fails for some reason. MSP360 also offers clear visbility on historic backup status. Also their support
What do you dislike about the product?
It's a bit cumbersome when rebuilding a server and therefore needing to restore a past backup to a different server, but the process is possible, and their support are on hand to assist if needed!
What problems is the product solving and how is that benefiting you?
MSP gives us confidence that our important data is backed up, and in the event of a catastrophic system failure, we can rebuild our servers without too much difficulty.