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LogicMonitor has great info to display but it's not the easiest setting things up.
What do you like best about the product?
Being able to have devices in multiple groups is very helpful (i.e. a firewall can be in a 'North Carolina' group as well as a 'security' group)
What do you dislike about the product?
It takes a lot to get set up. On set up, it takes some time getting used to with how things are done but once you get used to it, it's very helpful.
What problems is the product solving and how is that benefiting you?
We replaced a different Monitoring system and this has been a great replacement. We are able to see a lot more in detail to our devices. It also gives detail related to UC servers as well.
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LogicMonitor falls short
What do you like best about the product?
It provides monitoring and alerting of technical assets.
What do you dislike about the product?
It's unreliable. Compared to the competition, it's not nearly as useful of a tool in troubleshooting. I have also found that configuration change detection and backups is super unreliable. This is essential to all network tools.
What problems is the product solving and how is that benefiting you?
It gets us at least surface level monitoring and some configuration backups.
Great monitoring tool but not for everyone
What do you like best about the product?
I like how much customization there is available for configuring alerts and monitoring on LogicMonitor. I love the organization of the folders as well.
What do you dislike about the product?
I don't like that resources auto-expand when selecting them since depending on how many datapoints are in that resource - it can easily make your list a lot longer and harder to navigate around when all you wanted to do is SSH into the device for example.
What problems is the product solving and how is that benefiting you?
It allows us to monitor client devices in all aspects (CPU, memory, network, etc.) for how we want/need to. It also allows for endless opportunities to customize how alerting occurs.
LM Review
What do you like best about the product?
Monitoring can be heavily customized and records historical data that can be used to identify trends/problems. We can also monitor more types of devices compared to our previous tool.
What do you dislike about the product?
The lack of uptime reporting and network topology map
What problems is the product solving and how is that benefiting you?
The ability to monitor our and our clients' infrastructure so we can address outages as soon as possible. It also allows us to be more proactive with access to historical information,
Minute to access the server
What do you like best about the product?
LogicMonitor helps in monitoring and alerting.
The cloud collector is the best feature in LogicMonitor if you have servers hosted on cloud.
The cloud collector is the best feature in LogicMonitor if you have servers hosted on cloud.
What do you dislike about the product?
Information which is collected in server.
What problems is the product solving and how is that benefiting you?
Logic monitor helps to collect the information of servers in the form of collectors
LM a solid robust monitoring platform.
What do you like best about the product?
Ability to monitor out of the box. Customization across what to monitor and its alerting abilities.
What do you dislike about the product?
API documentation can use more updated documentation for Powershell.
What problems is the product solving and how is that benefiting you?
Active monitoring and alerting for systems in the environment allows us to detect an issue before its effects the business.
Easy setup, lots of documentation and additional hands on experts as needed.
What do you like best about the product?
The ease of how to set up the different alert types and the multitude of prebuilt modules that work out of the box.
What do you dislike about the product?
the webgui can change styling based on what page you are on, which can be jarring, but does show the difference in attributes when you configure vs monitor.
What problems is the product solving and how is that benefiting you?
keeping logs on the multitude of systems we run, as well as internal websites that end users use.
Really impressed with the feature set.
What do you like best about the product?
The SSH feature is hands down my favorite of the bunch. Being able to ssh into a switch from anywhere in the world is slick. There are many other features that I enjoy as well, not just that.
What do you dislike about the product?
I wish there were more granularity regarding different call rotation options. We work on a rotation for on-call, would help if LM had more features to assist with our process.
What problems is the product solving and how is that benefiting you?
The ability to effectively mointor our many networks across our entire company. Also, being on top of outages if quick action is needed at a moment's notice. The team is pleased with what LM can provide us.
LogicMonitor, Its different with great potential
What do you like best about the product?
Scope for lot of customization through adding your own modules that too through groovy / bash scripts.
What do you dislike about the product?
User Interface has very limited filtering options and has its own learning curve. Cloud Integrations lacks few metrics.
What problems is the product solving and how is that benefiting you?
Logic Monitor helped getting instant insight into our Cloud infra.
Synthetic app & infra monitoring
What do you like best about the product?
Supports several operating systems and hypervisor integrations securing every connection across devices, users and infrastructure
What do you dislike about the product?
Augmenting LogicMonitor with expert personnel for advanced troubleshooting
What problems is the product solving and how is that benefiting you?
Built a complete replica of our data center, complete with racks, floors, and devices for easier monitoring and log management
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