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Notion

Notion

Reviews from AWS customer

5 AWS reviews

External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2785038

Centralized documentation has streamlined onboarding and now resolves project queries faster

  • March 10, 2026
  • Review from a verified AWS customer

What is our primary use case?

I use Notion as a platform to store our documentation for our project. The documentation we store in Notion revolves around our project, which includes details about the local setup of the environment on the computer or system provided by the client. It also discusses how we can execute our application in the local environment on our system and in the cloud-based environment. Additionally, all things related to our application, including the architecture and all of the subcomponents that are defined, are documented there.

What is most valuable?

The best feature Notion offers is that it provides the ability to quickly document thoughts and summarize documentation in a much more professional manner, which is very helpful. The integration it has with Slack and other tools is also beneficial, as it helps us collaborate our workspace and communication platform with Notion.

Notion has positively impacted our organization by helping us resolve queries related to the application. Since we have a centralized platform that provides all of the information, it saves time communicating with each other and holding meetings to resolve issues. It acts as a single platform to resolve all of our queries, and if anything remains unresolved, we document it there and take reference from it.

What needs improvement?

If Notion could add an interactive feature, such as an animation for visualization of our data or something similar, I think it would be much better.

Nothing is perfect, and there is always room for improvement.

For how long have I used the solution?

I have been using Notion for almost a year.

What do I think about the stability of the solution?

Since we only used Notion for documentation, we did not face any issues. Other people use it for various purposes, so they might have a different experience; however, from what we used, we did not face any issues. Notion was a good tool for us.

What other advice do I have?

The measurable improvements since using Notion can be thought of in terms of the number of queries it has resolved rather than the exact number of minutes saved. There are ten people in our team, and five more have joined in the past year. All of those five new people have been onboarded and integrated with our environment at a very fast pace. Within a month, they were able to get familiar with the environment and the complete application through the documentation. My advice to others looking into using Notion is that it is a good product and worth considering. I would rate this review an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Rusira Sathnindu

Minimal workspace has organized policies and student records and improves team collaboration

  • January 17, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Notion when I was using it was for keeping the company's internal documents as well as spreadsheets and databases.

All of the company policy documents, including instructions and standard operating procedures, were documented inside Notion. They were organized in a very nice way and people were given access according to their requirements. That is how we used Notion for keeping internal documents.

In my previous company, which was a bootcamp company, we had a student database where the people who were currently in the program and currently active were tracked. This was not a CRM, so that information was kept in Notion databases. We kept spreadsheets for each cohort with student information and any other linked pages. That is how we used Notion's database to keep track of our students.

What is most valuable?

The minimal user interface is one of the best features Notion offers in my opinion. I really love that and our company also really loved that, along with the ability to visually format everything with markdown and the many formatting options in Notion. It starts with just a notepad and then gives so much more. That is one of the main key things we love about Notion—its minimal nature and at the same time its powerful capabilities.

The minimal interface and formatting options improved my workflow and made things easier for me and my team because the team was very into minimal user interfaces. They were design enthusiasts, so they really loved that. I would not say it directly impacted optimized efficiency because it is just the UI. However, it provided a very easy way to keep all the data and an easy way to format all the data in one place. It was very efficient. The links between Notion pages are also noteworthy. In a spreadsheet, you can link any page and in a page you can link another page. These kinds of links really help to keep things very organized, which I would say is a really great feature that actually helped people rather than searching Google Drive and sending links over Google Drive share links. That was a nightmare. But Notion with its linking capabilities is really cool and really helpful.

One of the features Notion has that is valuable is collaboration tools, which are really good. Integration tools are also impressive. In integrations, we used a lot of automations that they had to offer. They had webhooks and they had send an email function. Basically, when something updates—I mentioned that we use it for our student database—when something updates on the student database, we had a webhook setup. The updated information would be sent from that webhook over to our server, and on our server we do some kind of processing and sending out emails. Having those webhooks built-in is really a good advantage. Google Sheets does not have that; you have to buy external plugins and they do not even work sometimes. But Notion having them out of the box is really useful.

Collaboration support is actually something really good in Notion, but almost all the new platforms have that. Another thing is giving access control, so you can group people and give access to a team. The access controls are really useful. As I mentioned, we have a lot of documents inside Notion and most of them were given access by department. You can group people into a department and give access to that department only for that document, which is a really useful feature.

What needs improvement?

One of the main frustrations I have is the pricing of Notion. It is really pricey; we even used to call it pretty pricey for an expensive notepad. Notion has a per-user pricing model, but I think if it was per-organization pricing with a flat rate for the whole organization regardless of how many new people join, that would be really awesome. But with their current pricing models, especially for a growing organization when scaling from ten to one hundred employees, it is going to cost a lot of money. It is ten dollars as I remember, but that is a lot because you have to pay it per person.

Another issue is that sometimes their markdown editor has a great many features, but sometimes the markdown editor breaks. When I copy something from ChatGPT and paste it there, sometimes the content gets messy. Only sometimes, but when it gets messy, it is really hard to fix things up. I might have to delete the entire thing and do everything by hand. So there are some bugs related to the markdown editor, but that is not always the case. The main pain point I would say is the pricing model.

I do not have more needed improvements to add regarding integrations, performance, or mobile experience. Those areas are good in my mind. I have not actually used the mobile app a lot, but from other sides that is all good. The main two needed improvements I would suggest are a better pricing model and fixes for some bugs in the markdown editor.

For how long have I used the solution?

I have used Notion for more than one year, but that was about six months ago. Recently we switched to a different product in our new company.

What do I think about the stability of the solution?

Notion is stable. I do not think I have seen any kind of downtimes while I was using it.

What do I think about the scalability of the solution?

Notion's scalability is not a problem for us because it is hosted and they are taking care of it. But as an organization, when we scale up, the pricing tends to go very high.

Which solution did I use previously and why did I switch?

Previously, we used Google Docs and Google Sheets, and the main reason that we switched was that it is really hard to find a file. The files keep getting missing and you have to share links with people. That is why we switched from Google Drive.

What was our ROI?

I would say before Notion, keeping documents for students and policy documents took a lot of time. I would say per document, Notion saves at least ten minutes because of easy organization and sharing skills. So per document, ten minutes would make, for a week, it would have saved us hours. I would say two to three hours it would have saved, and that is actually a pretty good number.

Which other solutions did I evaluate?

Not actually before using Notion, but as I said, I used Notion in my previous company. Since joining this company, I suggested using Notion and we tried it as well, but then again because of the pricing, we actually did not go with it. I tried another platform called Appflowy, which is basically a self-hostable open-source clone of Notion. But that has a lot more bugs than Notion and did not have that many features, so we decided not to go with it. In my mind, Notion is good, but the pricing is the only thing that is keeping me from fully embracing it.

What other advice do I have?

Notion is a great product, but I know it is very pricey. It comes with a lot of features and it might be able to replace a lot of software that you are currently using, such as Google Sheets and sometimes some kind of automation software. Recently Notion launched an email client as well. It has the ability to replace a lot of software you use. So just study it carefully and see which areas of your workflow Notion can apply to, and then go for it. Because it is pricey, but it is worth it if the features that it has make sense to you. If you just need a notebook, do not go for Notion. There are better alternatives than that. I would rate this product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Maxime Rodrigues

Manages tasks and reports efficiently with comprehensive functionalities

  • April 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

We use Notion for reports, note-taking, and also for rituals like daily meetings. You can see them in a calendar. We also use it to do business reports, HR reports, and sales reports.

What is most valuable?

Notion is an all-in-one product, allowing us to do many things in a single place. We use databases and charts extensively. The tool is flexible, though not entirely for every use case. Overall, it adds significant value to our project management by organizing our work efficiently. It also contributes positively with its flexibility and comprehensive functionalities.

What needs improvement?

The main problem with Notion is that it's not flexible enough for all of the use cases we intend to address. For instance, it is challenging to focus on a single KPI as it's mandatory to have a chart for this purpose, complicating some of our use cases.

For how long have I used the solution?

We have been using Notion for two years now, maybe almost three.

What do I think about the stability of the solution?

Notion does have some glitches at times, such as pages reloading for long durations or databases not updating correctly. However, these issues occur infrequently and do not hinder our work significantly.

What do I think about the scalability of the solution?

We haven't encountered any limitations regarding scalability so far.

How are customer service and support?

We haven't had to reach out to Notion's technical support.

How was the initial setup?

The initial setup of Notion was pretty easy.

What was our ROI?

The use of Notion helps save around ten percent of our time and money.

What's my experience with pricing, setup cost, and licensing?

The licensing and setup cost for Notion is affordable for us as a small company.

What other advice do I have?

I would rate my overall experience with Notion as eight out of ten points. It is a very nice tool that meets most of our requirements effectively. I rate the overall solution as 8 out of 10.


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