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    Notion

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    Notion is a Connected Workspace. It's where modern teams create and share docs, take notes, manage projects, and organize knowledge - all in one place. Millions love Notion because it makes them more productive and their teams more aligned, all while driving down costs by consolidating tools. Unlike legacy suites or specialized tools, a Notion workspace is seamlessly integrated, infinitely flexible to the way you work, and beautifully easy to use.

    Ratings and reviews

    4.6
    10036 ratings
    7 AWS reviews
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    10029 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (10036)
    Sit Co

    Centralized knowledge management has improved team documentation and collaboration

    Reviewed on Jul 09, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Notion is documentation and knowledge management. I use it to organize project documentation, maintain test notes, track tasks, and document automation-related information.

    I primarily use pages and templates to structure my documentation in Notion. I group related information into separate pages for project documentation, testing notes, and task tracking, which makes it easy to navigate.

    What is most valuable?

    One thing I appreciate about Notion is its flexibility for my main use case. I can keep documentation, tasks, and notes in a single workspace instead of using multiple tools.

    The features I value most about Notion are its flexible page orientation, templates, databases, and collaboration capabilities. They make it easier to organize documentation and track tasks. I also appreciate how simple it is to search for information and customize pages to fit different project needs.

    Another feature I value about Notion is its ability to integrate with other tools we use in our workflow. It helps centralize information and reduces the need to switch between multiple applications.

    Notion has positively impacted our organization by improving the way we organize and share information. Having project documentation, meeting notes, and knowledge in one place makes it easier for team members to find what they need and collaborate effectively.

    What needs improvement?

    One area for improvement in Notion would be performance when working with very large workspaces or pages, as they can sometimes feel slower. I would also appreciate more advanced reporting and analytics for databases and a faster processing speed overall.

    I would also appreciate a more feature-rich mobile experience in Notion, especially for editing complex pages and databases. More granular permission controls for enterprise teams and deeper native integrations with development and project management tools would be beneficial.

    For how long have I used the solution?

    I have been using Notion for around six months.

    What do I think about the stability of the solution?

    Notion has been stable in my experience. I use it regularly for documentation. There may be minor performance delays when working with larger pages, but overall, it has been dependable for daily use.

    What do I think about the scalability of the solution?

    Notion scales well for growing teams and increasing documentation needs. It provides a flexible structure where teams can create and organize pages. I have not personally managed large-scale administration, but I hope it handles our documentation and collaboration needs effectively.

    How are customer service and support?

    I have not had the need to contact Notion's customer support directly, so I do not have any personal experience with them. For the issues I have encountered, the documentation and community resources have generally been sufficient since the platform has been stable.

    Which solution did I use previously and why did I switch?

    Before using Notion, I mainly relied on tools such as Confluence, shared documents, and internal repositories for documentation and knowledge sharing. We moved towards Notion because it provides a more flexible and user-friendly workspace where documentation, notes, and task tracking can be managed together.

    What about the implementation team?

    I was not directly involved with the product selection or evaluation process before choosing Notion. From my perspective as an end-user, I started using Notion after it was adopted by the organization.

    What was our ROI?

    I do not have official metrics from the organization regarding return on investment, but from my personal experience, Notion has helped save time by making documentation and information sharing more efficient. I estimate it saves me around two to three hours per week by reducing the time spent searching for information.

    What's my experience with pricing, setup cost, and licensing?

    I do not have visibility into Notion's pricing, setup costs, or licensing because those are managed by our organization. From an end user perspective, the setup experience was straightforward, and accessing Notion through the organization's workspace was simple.

    What other advice do I have?

    My advice to others looking into using Notion would be to first understand your team's workflow, then customize Notion accordingly. Start with simple pages and gradually build databases and structures as your needs grow. It works best when used as a centralized space for documentation.

    Overall, I have had a positive experience with Notion. It has helped me organize my daily work and tasks, while there is still room for improvement in areas such as large workspace performance and mobile experience. I would rate this product an eight out of ten.

    Christopher N.

    Versatile Platform with Integrative Power, Needs Database Enhancements

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I use Notion for a lot of different things, like streamlining my work as an admissions consultant and managing my personal finance. It also helps with collaboration, staging app development, and launching my company. What I like most is its integration, which makes it easy to work with for almost any use case, whether it's development work, personal tasks, or professional projects. The databases are a godsend, incredibly rich and versatile with their views. I also appreciate the new AI features and Custom Agents/Workers. Since I code with agents all day every day, having these compatibilities in Notion, along with connector access, is huge for quickly working on projects. The initial setup was very easy, although it took some time and experimentation to fully unlock its capabilities. Now, my agents mostly update my pages for me.
    What do you dislike about the product?
    Notion will never be a 'true' text editor like Word. Its database functionality falls short of Excel or Google Sheets, with no multi-sheet capabilities. It feels more like a solo database rather than an integrated worksheet with pages. It took a while to really unlock the power behind the app, requiring a lot of personal building and trial and error.
    What problems is the product solving and how is that benefiting you?
    I use Notion to solve the organization problem and streamline my work by balancing information architecture and design language. Its integration supports AI and IDEs, making it versatile for multiple use cases.
    Declan J.

    Highly Customizable Yet Feature-Heavy

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like how customizable Notion is, along with all the connectors and add-ons it has. It gives me more options than just a standard notes app, allowing me to optimize for exactly what I'm trying to record or keep track of.
    What do you dislike about the product?
    Notion has a very steep learning curve. Some might think there are almost too many features, and it's getting a bit bloated. I'd suggest they stop adding more features.
    What problems is the product solving and how is that benefiting you?
    I use Notion for organizing my life, both personal and work. It serves as a second brain, keeping everything together, which is incredibly helpful for my daily habits and work projects.
    Financial Services

    Seamless Workflow Integration That Makes Collaboration Easy

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like how integrated it is into my daily workflows and helps me work with others easily
    What do you dislike about the product?
    I think that the performance sometimes is poor as notion ai will delete things on the page because it thinks i want to replace these diagrams but i actually wanted to keep them. The integration is good though. I do not have any feelings about pricing/roi. I wish there was more support when onboarding as I had to learn my trial and error. the ai coding abilities are strong though
    What problems is the product solving and how is that benefiting you?
    coding issues for mermaid diagrams. it allows me to spend less time on the code and brings my ideas to life without needing to know the technical coding details
    Financial Services

    AI Meeting Transcripts That Save Time

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I really like the AI meeting transcript because it helps alot
    What do you dislike about the product?
    Something I dislike is i guess how there isn't a feature to upload youtube videos or anything, but I just have to paste it in
    What problems is the product solving and how is that benefiting you?
    Notion is allowing me to actively take notes through the AI meeting trasncrip note, and the UI is super easy to locate and use.
    Bob C.

    The Hub That Keeps Claude Chat and Claude Code in Sync

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    Notion is the single source of truth for my entire newsletter production system. I run a three-times-weekly newsletter (Retire & RISE) with a fairly complex production pipeline that spans two different environments: Claude for orchestration and planning, and Claude Code for production and publishing. Notion is the one place both sides read from and write to, so nothing gets out of sync.
    What I like best is how well it handles structured, relational data without feeling rigid. My Newsletter Archive database tracks every issue's status, topic, pillar, and monetization level. My Ad Library rotates sponsor and story content on a "oldest last used" basis. My Social Media Queue holds posts through their whole lifecycle from draft to scheduled. A Reader Feedback Log tracks polls and replies from "planned" all the way through to "reflected" in a future issue, sometimes weeks later. Being able to build these as proper databases, with select fields, relations, and views, rather than a pile of documents, is what makes automation and AI-assisted workflows possible on top of it.
    The other thing I value is that Notion pages can serve as living reference documents. My full production instructions and my 20-person "Advisory Board" of expert personas live as Notion pages, and both of my AI environments pull from those pages directly. That means I only ever have to update guidance in one place.
    What do you dislike about the product?
    The biggest friction is that Notion sits in the middle of a lot of automation, but it doesn't trigger anything on its own. Every connection out to another tool — Beehiiv, Buffer, Make — has to be built and initiated from the other side. For example, after I schedule an issue in Beehiiv, there's no way for that action to write back into Notion automatically; I have to update the Notion record by hand, because Notion has no direct write-trigger into Make and Beehiiv has no native webhook into Notion without a costly plan upgrade. It works, but it means Notion is a passive source of truth rather than an active one.
    The other recurring annoyance is with MCP connector sessions: if I authorize a new Notion (or other) connector mid-conversation, it doesn't load into that same chat session. I have to start a fresh session for the tools to actually become available. It's a small thing, but it's tripped me up more than once when I expected a newly connected database to be usable right away.
    Beyond that, most of what feels like "Notion limitations" are really just the tradeoffs of using it as a universal hub. It holds structured data beautifully, but anything that needs to reach outside itself needs a human or a separate automation layer in between.
    What problems is the product solving and how is that benefiting you?
    The core problem Notion solves for me is coordination across a production system that spans two separate AI environments. My newsletter (Retire & RISE) is written and published using Claude Code on my local machine, while Claude in chat handles orchestration, planning, morning briefings, and scheduling. Without a shared source of truth, those two environments would drift apart. One could easily lose track of what the other had already done. Notion eliminates that by being the one place both environments read from and write to. My production instructions and Advisory Board profiles live there as pages, so I only maintain one canonical version instead of copies that could fall out of sync.
    Second, Notion solves the problem of tracking state across a multi-step, multi-day production process. Each newsletter issue moves through a locked sequence, research, draft, a mandatory approval pause, an audit, then final formatting, and that can span more than one working session. Because status, dates, and monetization levels live in Notion databases rather than in a chat history or a document, nothing gets lost if I step away mid-process.
    Third, it solves a rotation-and-freshness problem. My Ad Library and Story Library both rotate content on an "oldest last used" basis so the same sponsor or story doesn't repeat too often. That kind of logic needs structured, queryable data, a spreadsheet or plain document would make it far harder to reliably pull "the oldest unused item" every time.
    The benefit across all three is real time saved and fewer dropped threads. I don't have to hold the state of a 3-times-a-week production pipeline in my head or re-explain context every time I start a new session Notion carries it for me.
    Marketing and Advertising

    Boosts Productivity with Effortless Collaboration

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like so many things about Notion. It's very easy to use and easy to share, making it a good place for collaboration with team members. With Notion AI, I feel supercharged at my job as I can refer, consolidate, and develop different types of documents, engaging with my content in ways I didn't think was possible. Notion feels like an extension of my workflow, helping me build documents, refer back to meetings, ask questions about what happened, and determine next steps. Its features are very accessible, and I can use Notion AI in every document.
    What do you dislike about the product?
    At times, it feels a bit cumbersome or, sometimes overkill to be able to use it versus a Google Doc or other note-taking applications. While it is very easy to share with internal parties, a Notion document, at the end of the day, it's not as easy or convenient to share this with external partners.
    What problems is the product solving and how is that benefiting you?
    I use Notion to track and record meeting notes, store documents, prepare for calls, and organize my day-to-day tasks.
    Garrick H.

    Versatile Tool for Idea Organization, Needs Better Cloud Integration

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like that I can talk with the AI about certain ideas to help me flush out the grammar and analysis of the ideas. I really, really like that Notion shows exactly which pages are being updated with all the relevant information that needs to be updated. I find it incrementally substantially easier when I use AI to organize all my thoughts. I like Notion more than Google Docs, and I think it's a better way of organizing thoughts.
    What do you dislike about the product?
    Maybe a little more advertising about your product because, originally, I had a regular claude account, and I tried to connect that to Notion, and that was taking a really, really long time. And it wasn't until later that I found that you guys had your own dedicated service. I also don't really know where to check how much usage I have left on my Notion. So that'll be good to see how much usage I have left for the AI.
    What problems is the product solving and how is that benefiting you?
    I use Notion to organize my ideas and track consistency across pages. The AI helps prevent redundancy, ensuring updates are aligned. It's like a hub for managing my narratives and designs efficiently. Notion makes organizing thoughts easier than Google Docs.
    Higher Education

    A Fluid All-in-One App for Work and Personal Life

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    I really enjoy have a single app that can be so fluid for the many professional and personal cases.
    What do you dislike about the product?
    I dislike how easily things can get disorganized and hard to find files.
    What problems is the product solving and how is that benefiting you?
    It helps me organize my notes and set up projects
    Consulting

    Helpful AI Assistant, but the Interface Could Look Better

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    still learning it as I set up my 'headquarters' for my business, so can't point to anything specific just yet. but do appreciate the AI assistant as I try to set things up, understand the database usage, etc...
    What do you dislike about the product?
    it's not too visibly please, so to speak.
    What problems is the product solving and how is that benefiting you?
    it's helping me get organized as a founder of a small business and to start really thinking like a 'founder.' i'm looking forward to creating my 'CEO Dashboard' to see how it can help pivot me to be more focused in my work, as I tend to multi-task alot.