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4-star reviews ( Show all reviews )

    Tirth Dhanani

Log routing has cut storage costs and saves significant time in daily monitoring workflows

  • April 08, 2026
  • Review from a verified AWS customer

What is our primary use case?

I use Cribl for filtering service logs and reducing data volume before sending to Splunk to cut storage costs, and it is mostly for logs sharing while I am working in the PLM environment.

What is most valuable?

I have experience with Cribl Stream, and in that, I appreciate data routing, data processing, and reduction because it filters out unwanted fields, helps in removing redundant data, and has good integration support.

I have observed approximately 60% reduction in firewall logs.

Cribl was able to handle the volume of different data types, such as logs and metrics, and that is why I found it valuable. It is a good monitoring tool, and although there is a steep learning curve, once you gain hands-on experience, it is quite good.

I save roughly around 30 to 50% of operational time in log handling and everything.

I find it quite stable, and I would give it a nine.

Scalability is highly achievable with its distributed leader-worker architecture, so I would rate that a ten.

I would definitely recommend Cribl to other users because it has helped me reduce my log handling time by 40 to 50%, and it also reduces the log volume by 30 to 40%, which cuts storage and SIEM costs. Additionally, the good real-time data processing filters and transforms the data before sending it to the tools. I would definitely recommend it to new users or prospective users.

What needs improvement?

When I started using Cribl interface for managing log processing tasks, it was difficult for me to navigate because it took me a month or two to gain fluency with the software since I did not have hands-on experience initially, and I found that the documentation is not thorough enough to help users navigate how to use Cribl.

The areas that have room for improvement include the documentation because it can be improved, mostly the documentation. Otherwise, I appreciate Cribl Stream, and for new users, it should be easier to understand and learn how to use the tool and how it can help them.

For how long have I used the solution?

I have been using Cribl Stream for one year, 13 to 14 months.

What do I think about the stability of the solution?

I find Cribl quite stable, and I would give it a nine.

What do I think about the scalability of the solution?

Scalability is highly achievable with its distributed leader-worker architecture, so I would rate that a ten.

How are customer service and support?

I would rate the technical support an eight.

Which solution did I use previously and why did I switch?

I have used DataDog, and I find that Cribl is more about controlling the data before it reaches the tools, while DataDog is more about analyzing the data after it arrives, so there is a clear difference between both tools. However, it really depends on what you are using it for.

How was the initial setup?

It is not on-cloud; it is a hybrid model for deployment.

What about the implementation team?

Cribl does require maintenance, and that part is also maintained by one of our team members who handles the versioning, maintenance, and any new releases, so it is pretty taken care of, and I have not heard a complaint from him about anything, so it must be good.

What's my experience with pricing, setup cost, and licensing?

I do not know about the pricing because I have not purchased it, as it was given to me by my organization.

Which other solutions did I evaluate?

I have not used Cribl Search yet, which includes the new Search in Place technology.

What other advice do I have?

I have used Cribl Edge once; it is a data collection agent, but I have not used it that much as I mainly use Cribl Stream.

There are roughly three to four users using Cribl right now; it is a small team of people.

I would give this review an overall rating of nine.


    Nitin Arora

Centralized log control has improved normalization while pricing and UI still need refinement

  • March 02, 2026
  • Review from a verified AWS customer

What is our primary use case?

I have been working with Cribl for three years now. Cribl was introduced some time ago but has been recently highlighted in the market, and people in my firm started using it.

I lead an engineering domain in my firm, and I am leading almost six to seven projects, all of which have Cribl at this moment. Before Cribl, we used a syslog forwarder to forward third-party logs to our SIEM solution. In some cases, the SIEM solution is Sentinel, and in other cases, it is Splunk. We used the syslog forwarder to have these logs normalized and sent into the Sentinel workspace via syslog forwarder. However, once Cribl was introduced, we have seen several advantageous features that are not available in the syslog forwarder for normalization but are readily available in Cribl. Additionally, from the source end, we can perform filtration that was not possible before Cribl was available. Another advantage of Cribl is that we can customize the logs and tagging of the logs according to our needs. In summary, there is full control of logs coming from the source end when they are sent into our SIEM solution via Cribl. These three reasons are why we are using Cribl.

We are onboarding firewall logs into our environment using Cribl as well. There are no issues in implementing firewall logs or having those logs into the environment.

How has it helped my organization?

We are improving in terms of managing endpoints. We now have a dashboard in Cribl itself. This is improving our time management. However, we have created an internal dashboard on the Sentinel platform which we manage instead of using the Cribl dashboard. We have not leveraged that feature at this moment.

What is most valuable?

The valuable features are normalization, an easy graphical user interface, and the feature to have multiple pipelines for the same log source. The feature to have multiple pipelines is the most amazing feature of Cribl that I appreciate the most.

These features are beneficial because there are very few options in the market. The initial old school approach was syslog forwarder. Several other tools are available in the market, but those tools do not have as much control capability as Cribl provides. Additionally, Cribl is hosted on the cloud, and most products, solutions, and SIEM platforms nowadays are on the cloud as well. This creates a good integration between the products.

The deployment was smooth across all seven projects I have. Everything was in place, with documents and step-by-step guidance readily available. Cribl support is very good. Whenever we got stuck, we just needed to open a ticket, and the support team was very responsive and helped us get the deployment done quickly.

What needs improvement?

Cribl should enhance the homepage. The user interface is very simple, and you can see all your workers or worker groups on the homepage itself. However, a layman or someone jumping into the portal for the first time might get confused because they may not be aware of where their log sources are mapped or which worker group their log sources are mapped into. The homepage could be further simplified to address this confusion.

Cribl should work on enhancement of their graphical user interface. They definitely need to work on their pricing. If they address the costing aspect, they are the big players and have a bright scope in the market because they are doing very well. They should find alternative pricing models for small-size firms that want to utilize their features but cannot do so due to cost constraints.

Cribl should work on their turnaround time for support tickets. In my environment, we have AWS, Microsoft, Cribl, and GCP in some cases, so we have different SLAs for different tickets. For Cribl, a very low severity ticket has a turnaround time of almost around twenty-four hours. Even after twenty-four hours, if people follow up, they do respond, but sometimes they take a lot of time to respond even to very simple or small issues. They should improve that turnaround time.

I have heard from someone on LinkedIn that there is a limitation in Cribl, but I have not explored that myself, so I should not make definitive comments about it.

For how long have I used the solution?

I have been working with Cribl for three years now.

What do I think about the stability of the solution?

Cribl sometimes behaves unexpectedly, but this is rare. When log volumes are very high, Cribl workers or the servers behind Cribl start behaving weirdly. We have seen ingestion latency in the SIEM platform, and we have also observed sometimes a drop in the logs. Cribl is designed to deal with certain kinds of loads and is not designed to handle any scenario in the market. We need to be very careful when sending huge volumes of logs via Cribl to any SIEM platform.

How are customer service and support?

The turnaround time for support tickets needs improvement. In my environment, I have AWS, Microsoft, Cribl, and GCP in some cases, so I have different SLAs for different tickets. For Cribl, a very low severity ticket has a turnaround time of almost around twenty-four hours. Even after twenty-four hours, if people follow up, they do respond, but sometimes they take a lot of time to respond even to very simple or small issues. Cribl support should work on improving that turnaround time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used a syslog forwarder, which is not a tool but an old school methodology. We have now gotten rid of each syslog forwarder, and Cribl has taken over that responsibility.

How was the initial setup?

There are no challenges or complexity with the initial setup. Cribl is hosted on a server itself and is very easy to set up. It hardly takes two to three hours to complete the whole setup from beginning to end. It is not that complex. Documents are available on the internet as open source, and Cribl University has resources available as well. It hardly takes around three hours to get everything set up with all the process and approvals.

The deployment process across all seven projects was smooth. Everything was in place, with documents and step-by-step guidance readily available. Cribl support is very good. Whenever we got stuck, we just needed to open a ticket, and the support team was very responsive and helped us get the deployment done quickly.

What about the implementation team?

The documents were ready, and step-by-step guidance was available. Cribl support is very good. Whenever we got stuck, we just needed to open a ticket, and the support team was very responsive. They reached out to us and helped us get the deployment done very quickly if we got stuck somewhere.

What was our ROI?

Cribl is a huge investment for a firm like Deloitte. However, we do not have any other good solutions or good options in the market, so we do not have another option to choose from. I have already started exploring alternative solutions that are going to give a cheaper solution. However, we are also not going to compromise with quality. Vega is similar to Cribl and is something I have mentioned. From the ROI perspective, Cribl is a huge investment.

What's my experience with pricing, setup cost, and licensing?

Cribl is a very costly product. The complexity is not an issue because it is very easy to understand. With Cribl University courses, a person who is very new to Cribl can easily grasp the content. Cribl itself has provided many resources on the marketplace that we can leverage. However, in terms of costing, Cribl is a very costly product. People nowadays have started considering alternative solutions. There is a tool called Vega in the market that was very recently introduced. We are also having POC sessions going on there. Cost-wise, Cribl is a costly tool, but complexity-wise, it is a very quick tool to adopt.

Which other solutions did I evaluate?

Vega is an alternative solution in the market that was very recently introduced, and we are having POC sessions with it.

When comparing both products, Cribl will definitely win in each aspect because we did a POC recently and did not find Vega to be as effective as Cribl. The only point where Vega is winning is in pricing terms. They have very attractive prices. However, we do not want to compromise with quality. Cribl is leading in each aspect. Vega is still lacking the basic things that Cribl already covers. Cribl is much more mature in the market now. Nobody stands very close to Cribl.

What other advice do I have?

I would recommend Cribl to small-scale firms looking for this kind of solution. They should go through some documentation and videos, or they could set up some time with Cribl if they want. Cribl is a good product and tool in the market that can help with normalization, setup, and segregation of logs. However, the challenge people face is the cost. I am okay with this because my firm has a budget and can afford it. For small-scale sectors, I think Cribl needs to come up with one more pricing model, maybe with fewer features, but they should develop alternative pricing options.

Cribl Edge makes the environment very much managed. We have created multiple pipelines, and using those pipelines, we do not need to have any tagging done at the destination level. From the source level itself, within the pipeline, we can map the tags, and the logs are very much managed in the workspace itself. At times of audits and compliance, everything is managed there. It is helpful.

For the Cribl Search feature, I have seen log ingestion problems, latency issues, and sometimes the dropping of logs. Cribl Search comes into the picture to help us understand if we are missing something or having some latency in the logs. It shows us where we have a latency and which root cause is creating the problem, which server is creating the problem, and which worker group is creating the problem. Using Cribl Search makes it more effective for us.

The overall review rating for this product is seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Juan Mallorquin

Data optimization has transformed log management and supports efficient long-term investigations

  • February 27, 2026
  • Review from a verified AWS customer

What is our primary use case?

Cribl is used for log management and SIEM in terms of optimization of the data that we are collecting.

What is most valuable?

The flexibility that Cribl provides allows us to manage the data and work with the data effectively.

Implementing Cribl has optimized the infrastructure that we have and is improving the optimization of the services that we are providing.

What needs improvement?

Other than the Cribl module that we are using, Cribl Search has several modules, so there is room to improve that capability in Cribl.

In Cribl Search, the language and the flexibility in querying the data can be improved because it is not as good as other solutions.

Cribl Search does not currently help search data in place for investigative issues or answer questions across our data stores at this moment because we are not using it at that level yet, but hopefully in the future.

I would advise others looking to implement Cribl that if they are evolving Cribl Search, it would be very interesting to see more capability, more flexibility, and more ways to share the data similar to Splunk.

For how long have I used the solution?

I have around three and a half years of experience working with Cribl.

What do I think about the stability of the solution?

Cribl's stability is an eight.

What do I think about the scalability of the solution?

For scalability, I would rate it a ten.

How are customer service and support?

I would rate the technical support as an eight.

Which solution did I use previously and why did I switch?

I would compare Cribl with other solutions or vendors as mature. We have seen another solution similar but not as mature as Cribl at the moment.

I am talking about the Data Stream Processor from Splunk and also Omnium from Spain.

How was the initial setup?

Cribl is easy to deploy; the team managing the deployment did not report any concerns about the complexity of the deployment of the solution.

The deployment is straightforward; it is just a matter of coordination with other teams, but everything was released in one day.

What other advice do I have?

Regarding the firewall logs with Cribl, the digression of the data that we are experiencing thanks to Cribl is amazing. Although I cannot provide exact numbers, the reduction is significant.

I use Cribl Stream, Cribl Lake, and Cribl Search. My experience with Cribl Search and Cribl Lake is just initial; we are just starting to use them. Cribl Stream is the optimization we are using right now in terms of data collection and data management and is more mature.

Cribl Search has changed my approach to long-term log retention and historical investigation.

I would rate this review an eight overall.


    Kester Chidley

Data routing has reduced firewall noise and now optimizes log volumes and costs

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

My use cases for Cribl basically involve being part of a Splunk theme organization where I was brought in to do a soft confirmation program, and I was onboarding more and more logs into Cribl as my license costs kept going up. We did some filtering using Cribl.

What is most valuable?

What I liked the most about Cribl is the way it handled firewall logs and the way it could handle Microsoft Windows server logs as well.

Cribl's ability to contain data cost and complexity is actually very good. I don't have a problem with Cribl whatsoever. It's not one of those products that says it does something it doesn't. I still think that vendors trying to compete against Cribl are going to lose this one.

Cribl handles high volumes of diverse data types such as logs and metrics very well. I was handling approximately three terabytes of logs a day, and I have had no problems with it at all. I'm sure there are bigger organizations out there, but three terabytes is still substantial. The enterprise organization I worked for had over a hundred thousand employees on a global scale and twenty thousand servers, so it's a big company.

What needs improvement?

Some downsides of Cribl include that it was quite a long sales cycle for us, but that was probably partly my fault as well. There weren't really any negatives on the product itself.

Cribl can do better by tightening up their Cribl packs, as I think there were numerous flavors of different configurations that weren't supported. There were a lot of unsupported Cribl packs and they probably need to get that certified or do something about that.

For how long have I used the solution?

I have been using Cribl in my career for about two years in a previous role.

What do I think about the stability of the solution?

Regarding stability, I have not seen any lagging, crashes, or downtime at all with Cribl.

What do I think about the scalability of the solution?

Regarding scalability, we obviously worked for a larger enterprise-based organization, and we had to build resilience into our solution. Cribl was scalable, so there were no problems with it.

How are customer service and support?

I know we had access to Cribl University. I don't think we actually made any calls to Cribl support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used alternatives, and we evaluated the Splunk offering. I can't remember the name of it now. Splunk had a name for it, but that wasn't as good because it didn't actually segment the logs into different buckets. I had to ingest the whole bucket, and I didn't want that. We did look at other products on the marketplace, but obviously vendor-specific to Splunk.

How was the initial setup?

The initial deployment was easy. We had a design, and we went through our own processes internally to get that all done. We put some exceptions criteria in place for what we did, and we built it out in the cloud, and we did the connections cloud to cloud. It was paced as easy.

What about the implementation team?

For the deployment, we had two people: my internal guy and the Cribl presales engineer who helped me out.

What was our ROI?

I have seen a decrease in firewall logs with Cribl of about seventy percent.

What's my experience with pricing, setup cost, and licensing?

Regarding current pricing, it was based on an ingress-based model that we used, and it was favorable. It was cheaper than the Splunk license. We didn't have a problem with the purchase.

What other advice do I have?

It took us only a couple of weeks to fully deploy Cribl. We got it up and running, went through batches of what we were doing, and set up the Cribl stream and the heavy forwarders, and got all that working. It wasn't too bad. We looked at some of the Cribl packs, which are the predefined configurations. It was easy to get set up. It was cloud to AWS cloud in our case.

Cribl did not require any maintenance on my end. I'm not the technical person; I'm the program manager. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Sandeep Duppalli

Centralized log routing has simplified multi-destination forwarding and improved data management

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

We use Cribl for log management.

What is most valuable?

Cribl has the ability to send data to different destinations, making it a vendor-agnostic tool. For log management, we can parse values or enhance fields at Cribl level and then send it to different destinations such as S3, Splunk, Elastic, or other destinations. This feature is the one I love most because it acts as an intermediate heavy forwarder which can route data to different destinations.

Cribl is intuitive and user-friendly in navigating the UI.

What needs improvement?

Some of the integrations such as SNMP need improvement, and I feel Cribl should improve on SNMP integration and also on the database monitoring space. These two areas need improvement.

For how long have I used the solution?

I have been using it for one and a half to two years.

What do I think about the stability of the solution?

Cribl handles volume of logs effectively. In case of any issues, Cribl support does their job in resolving the issues. Overall, it handles the volume of logs very effectively.

How are customer service and support?

I rate the technical support for Cribl as nine out of ten.

Which solution did I use previously and why did I switch?

Cribl is solving these issues and bridging the gap. There is Splunk which is equivalent to Cribl, but Cribl is currently leading in this space. There may be other alternatives, but they are still in evolving phase. Cribl is a mature product.

How was the initial setup?

Cribl is easy to deploy. Spinning it up does not take much time, just about a week's time. However, getting the data in and configuring those destination sources will take time.

What was our ROI?

For scalability, I would rate it as nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the data cost. However, Cribl solves the complexity of having different agents installed. If we shift from Splunk to Elastic, we would have to get a new agent installed and point our applications to Elastic. With Cribl, it solves the complexity of having multiple agents in between and forwarding data. We can forward it to Cribl and then Cribl can send it to wherever we like. This kind of complexity is something it solves.

Which other solutions did I evaluate?

Big businesses use Cribl.

What other advice do I have?

I assess the stability of Cribl as eight out of ten. I recommend Cribl for others looking to implement this product. I would rate Cribl overall as eight out of ten.


    Tom De Bruijn

Complex data onboarding has become faster and logging volumes are now managed more efficiently

  • February 23, 2026
  • Review from a verified AWS customer

What is our primary use case?

Transform data and reduce ingest licencing in other products (Splunk).

I have seen a decrease in logs with Cribl, but I think a lot of people expect it to decrease significantly; we are just slowing down the increase. People need to take into account that the log growth is exponential. I think this is a good takeaway. Also you get your investment back the moment you prolong your other solutions where the ingestion has decreased not sooner.

I think that most people use Cribl Stream, but not the other products; they mainly have the use case to reduce data. To get the other products to work for customers, there need to be better solutions, and it needs to be crystal clear what the product will bring them.

Searching data on the source, is not yet wanted/allowed by companies due to (to my opinion) outdated security rules.

How has it helped my organization?

that the right data is in the right place. talking about transforming and only sending the parts of the logs that are useful, reduce of noise.

What is most valuable?

I think the best features in Cribl are that you can do everything via the UI, making it very user-friendly, and you can see examples of the data live to preview your processing.

Using Cribl for five years has simplified a lot of use cases when onboarding data, and because it is simplified, it takes less time, which is a huge win.

What needs improvement?

I think a lot of companies would benefit from a smaller starting license. Perhaps make it free till 100GB for 1st year, that way companies will adopt easier.

For how long have I used the solution?

I have been working with Cribl for five years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten because, although I rarely experience downtime, I would say it's an eight out of ten.

What do I think about the scalability of the solution?

Cribl works fine if you scale properly, handling high volumes of diverse data like logs and metrics effectively.

Cribl is scalable for my organization and I would rate it a nine, but when onboarding a new data stream, it is sometimes hard to know how much impact it will have in your environment. Based on some calculating figures, you don't know beforehand what the impact will be.

How are customer service and support?

I would rate the technical support for Cribl a nine.

Which solution did I use previously and why did I switch?

No, other companies offer bits and pieces of what Cribl does, but not a comparable solution.

How was the initial setup?

My experience with the deployment of Cribl is that it's really easy.

It takes a day to instrument Cribl, but onboarding all the data takes weeks.

What about the implementation team?

In my company, Cribl is purchased directly, but in another company I worked with, it was via a partner.

What was our ROI?

Its an easy win for larger companies, other ingestion costs are for instance 600 dollars per GB per year and cribl maybe like a 100, thats a 500$ win per gb, so easy to get money back. the starting license however is 1tb which might by a drawback for smaller companies.

What's my experience with pricing, setup cost, and licensing?

Its an easy win for larger companies, other ingestion costs are for instance 600 dollars per GB per year and cribl maybe like a 100, thats a 500$ win per gb, so easy to get money back. the starting license however is 1tb which might by a drawback for smaller companies.

Which other solutions did I evaluate?

I think Cribl is quite a unique product with no real competitors; there are competitors that do bits and pieces, but not the full product. If you take Splunk, you can do bits but you cannot send your data to other platforms, so it isn't really a comparison.

What other advice do I have?

There are no cons for Cribl that I can think of.

Approximately 15 users work with Cribl in my organization because we don't allow everybody access, so it's local.

Cribl does not require much maintenance; just some updates from time to time, but those are really easy.

I do not use the new Search-in-place technology in Cribl Search because it's not allowed in the company that I work for.

I give Cribl a nine because it is very simple to use and it covers a lot of use cases. Best part is you can talk directly to developers / technical support on slack.


    Samer Abdallah

Enables teams to run scheduled log searches while maintaining data privacy for compliance

  • October 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our main use cases for Cribl are Cribl Search, which allows us to search for logs and metrics for our cloud engineering data.

What is most valuable?

The features of Cribl that I appreciate the most are the ability for in-place searching for our logs, so we don't have to move our logs outside of our cloud, which gives us privacy and compliance requirements.

Other features that we appreciate are dashboarding, alerting, and the ability to save searches so we can rerun them again on a scheduled basis. These features benefit our company in a variety of ways; mostly, our operations team can rerun their searches on a daily basis without having to rewrite the queries, and the ability to keep the data privately in our buckets is a huge requirement for us.

Cribl's ability to contain data cost and complexity is good. The complexity is very minimal. The reason for that is that the data does not move from where it lives. So there is no cost and there is no complexity in terms of moving the data and processing the data out of where it lives currently. Everything is in place, which is huge, and it makes everything so simple.

Cribl is great at handling a variety of volume logs as it is scalable and it uses scalable infrastructure behind the scenes, which allows us to constantly add more logs and it is able to handle it nicely.

Cribl search affected our data exploration practices overall. Cribl search has affected us greatly, and it has optimized our operations teams' time and efficiency. They're able to troubleshoot and find issues for our customers in a minimal amount of time. It also allows us to go back and look, for example, three months back for specific issues. With other tools, it was taking us a lot longer.

The UI is very intuitive in the sense that it gives you the chance to write your own query and customize it. And then once you figure that out, you're able to save it and rerun it on a scheduled basis so you don't have to reconfigure the query every single time.

What needs improvement?

Cribl can be improved in some ways; one of which is the ability to search multiple regions. Currently, Cribl Search is dedicated to one bucket at a time in the case of S3 buckets. The ability to search for multiple buckets would be awesome.

For how long have I used the solution?

We have been using Cribl for a little over a year now, and we use specifically Cribl Search.

What do I think about the stability of the solution?

We have not experienced any downtime or crashes with Cribl; however, we have experienced some delays with some of the Cribl Search queries when the volume of data is humongous. In some parts, due to how the data is partitioned in our cloud, we were aware of those situations. Even though we did experience them, we anticipated those delays, so that was expected.

What do I think about the scalability of the solution?

The process of expanding usage is very smooth, and Cribl Search is very scalable since it does the searches in place where the data grows, and the infrastructure behind Cribl Search is also scalable as it uses a CPU and it just spawns horizontally more instances as it demands and requires.

How are customer service and support?

I would evaluate the customer service and technical support of Cribl as superb; honestly. Every time we had an issue, we created and opened a new ticket for Cribl support, and they were very responsive. Usually, within an hour, we get a response, and we are able to work with them back and forth until we resolve the issues.

Which solution did I use previously and why did I switch?

Prior to Cribl, we were able to use cloud-native specific solutions which were costly and time-consuming to pinpoint and figure out problems that can happen within a time window. It was not an easy user interface, and operations complained. Because of that, we started looking into other solutions, and that's how we stumbled upon Cribl.

What was our ROI?

The biggest return on investment when using Cribl is our time minimization for our operations team. They're able to look for customer issues real quickly, as opposed to the previous tools that we had, which were more time-consuming and also more costly. The time saved using Cribl is hours per engineer - about three hours' worth.

What's my experience with pricing, setup cost, and licensing?

I did not deal with pricing directly. We had a team that dealt with Cribl.

Which other solutions did I evaluate?

We have looked into other solutions without naming names, and we considered major tools that are in the industry that are cloud-specific, cloud-native. What stood out was that Cribl is more cost-effective, and also, the main issue for us was we wanted to keep the data in our cloud.

We don't want to migrate it due to privacy concerns and compliance requirements. Cribl was about the only tool that actually was able to satisfy our requirements, which is mostly the reason why we chose Cribl.

What other advice do I have?

I would advise someone considering Cribl to really look into Cribl products, such as we did for Cribl Search, and really examine the challenges of huge volumes of logs, as Cribl has a really nice suite of products that would satisfy these requirements. Additionally, consider the requirements of data privacy, as the data does not get moved out of your cloud.

On a scale of one to ten, I rate this solution a nine.


    Dhevasenapathy Ramasamy Shanmugasundaram

Has transformed data handling by collecting from diverse sources and reducing storage and licensing costs

  • October 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

We started our Cribl journey at the end of 2022, but we have been evaluating Cribl since 2020. We have been using Cribl from the end of 2022 till now, and the use case that brought Cribl into the picture is a critical business application sending its transactional logs into a database which got overwhelmed due to the sheer volume of logs. We evaluated Cribl for that use case, and now it has evolved into much more than just servicing that use case in our organization, making it a three-plus-year journey into Cribl.

What is most valuable?

Cribl plays the core essential function of handling the data telemetry pipeline in our organization, enhancing the way we collect data and bring logs from different sources. The way we have deployed Cribl is to coexist with our existing toolsets, not replacing them but working alongside them to bring the data faster and easier while managing the licensing and transforming the data from various sources. The easy agentless collection is the first feature that comes to mind as one of the critical features I appreciate the most, along with its versatility to deploy Cribl Stream for agentless collection and Cribl Edge for agented collection wherever necessary.

Collecting data is where Cribl excels, as it allows us to collect data from diverse sources easily and route it to multiple destinations, all while providing the ability to transform or apply any type of redaction on the fly through an easy-to-use UI. The features mentioned, such as easy data collection from different sources, benefit us by allowing us to be agentless wherever possible. In today's IT world, with a hybrid multi-cloud environment, we can't always deploy agents to collect data, so Cribl's agentless collection mechanism helps us get data into our environment quickly.

Cribl has been instrumental in containing our data costs, especially as we use leading log aggregation and SIEM tools known for their heavy licensing costs by ingest. Placing Cribl in our data telemetry pipeline enables us to achieve streaming the same information to multiple destinations, which fast-tracks the way we conduct POCs with various tools in the realm of observability. I saved over $200,000 in licensing by enriching and transforming the data efficiently, dropping unnecessary information and only sending relevant data to our teams.

When discussing Cribl's ability to handle high volumes of diverse data, such as logs and metrics, it plays a pivotal role. It can be deployed as an agentless collector or an agented collector, giving us control over how we collect data from sources more efficiently. We can send data into an S3 or Cribl Lake, which helps control storage costs while providing better retention aligned with our organizational needs. Firewalls produce a lot of data essential for network troubleshooting and security analytics, and handling it with a third-party log aggregation vendor often incurs high licensing and storage costs. With Cribl, we offload firewall logs from our existing log aggregation tool into low-cost storage with higher retention periods, enabling us to search the data directly using Cribl's search functionalities, creating a unified view for our networking and security teams and achieving close to a 40% reduction in firewall logs.

What needs improvement?

Cribl can improve by providing automated analytics and advanced parsing capabilities since it handles data at its core. I'm particularly interested in innovations such as Cribl Guard for automated PCI and PII masking, and a more stringent role-based access control feature would enhance security and allow granular control over what users can see and access.

For how long have I used the solution?

I've been working in this industry for over a decade now, close to a 15-year mark, as I started my career as a system administrator and slowly grew into this managerial role. I've stayed close with the current technology I've worked with since my start till now, and for over seven years, I have been in the monitoring and logging area where I have developed myself into this management role.

What do I think about the scalability of the solution?

Cribl's scalability is impressive, playing a vital role in transforming our logging strategy with its vendor-agnostic design. We use a hybrid deployment approach and a pull mechanism for most data sources. Managing data onboarding and transition becomes easier with Cribl, allowing for efficient growth as needs increase.

How are customer service and support?

Cribl's customer service and technical support exceed expectations, with a knowledgeable sales team and service executive who assist in resolving issues swiftly. Most support requests arise from our limited product knowledge rather than product issues, and the Cribl support team resolves queries typically within four hours.

What was our ROI?

The biggest return on investment with Cribl is improved handling of data and efficient routing to multiple destinations, saving costs across infrastructure and licensing. Cribl is versatile and continues to develop, allowing us to strategize and manage our observability landscape effectively.

What's my experience with pricing, setup cost, and licensing?

Cribl has been excellent when it comes to pricing, setup cost, and licensing. The team navigates us through their models seamlessly and we adopt Cribl Cloud easily. Within a month's time, we're able to transfer 400 to 500 GB of data from a different logging solution, thus positioning Cribl as a core piece in our telemetry pipeline.

What other advice do I have?

Deploying Cribl is straightforward; we quickly set up our Cribl Cloud tenant and defined the architecture through resident services and core architects. We manage to create a hybrid deployment model efficiently, bringing substantial savings in licensing and infrastructure costs while enhancing our data handling capabilities.

We deploy in a hybrid model, integrating worker nodes and Edge fleet in our enterprise data centers and cloud platforms near our data sources while using Cribl Cloud for management, ensuring limited access to prevent unwanted changes. In our AI journey, we are just getting started, becoming somewhat novice in this area. Cribl has enabled us to lean toward AI by integrating tools such as Copilot, which helps fast-track building pipelines and generating scripts. With Copilot, we see increased productivity, making it a key feature that enhances how we learn and utilize Cribl.

Cribl Search has significantly improved the way we handle and explore data. Initially, we onboarded all networking devices to stream data into low-cost storage, using Cribl Search to query that data, which now gives our networking, security, and operations teams a single data set to query without the need to remember multiple sets. The setup is cost-effective, and the federated method of Cribl Search allows for efficient querying without performance loss, enhancing our analytics capabilities.

Cribl's user interface is straightforward and user-friendly, allowing us to set up data collection sources quickly. It's self-explanatory, helping me navigate and visualize data without relying solely on commands. I appreciate how Cribl's UX caters to users, making tools accessible without needing extensive knowledge transfers. Based on our usage, I would rate Cribl a 10 overall.


    Nate Wood

Management of thousands of agents is simpler while reducing data volume significantly

  • October 14, 2025
  • Review from a verified AWS customer

What is our primary use case?

Security data is my main use case for Cribl. I ingest data using Cribl Edge and then process the data using Cribl Stream to reduce the amount of volume of the data collected for use in other platforms.

How has it helped my organization?

The Cribl Edge features that are easier to use or to manage help me to reduce the amount of people I need to help manage the product.

As part of Stream, reducing the amount of volume provides a financial benefit to allow us to pay less for the other products that we are using the data in down the data path or stream.

What is most valuable?

The ease of management and configuration of Cribl Edge features is highly beneficial. I have many thousands of Cribl Edge nodes deployed, and it's very easy to make configuration changes across the board or update the agent.

It can contain data cost and complexity. In terms of data complexity and cost, Cribl does a good job at providing solutions that will compress the data while retaining its usable form, or split the data in such that you can retain its original form and send a reduced form to your end destination. In terms of reducing the amount of logs with Cribl for firewall specifically, I am able to reduce the size and reformat the logs so that they are better able to be used downstream.

Cribl has influenced the data processing workflow by allowing us to be platform-agnostic, and being able to separate the data into different destinations is quite easy.

The Cribl UI in general is very intuitive in how to manage log processing and configurations. Customer service and support deserves an 8.5 rating. They are really good at what they do, and you can tell that they are passionate about their product and helping customers have success.

What needs improvement?

Cribl could be improved by some UI tweaks and some usability tweaks, mostly centered around error troubleshooting for large volumes of Edge nodes.

I have talked to the developers of the Cribl Edge software and they're very open and welcoming to the feedback and are looking to implement changes to help make the product better.

For how long have I used the solution?

I have been using Cribl for a few months since July of 2025.

What do I think about the stability of the solution?

Cribl is overall a very reliable product and solution. The few times that I've had any reliability issues, they were quick to help me identify and proactive in helping me identify potential issues in the platform.

What do I think about the scalability of the solution?

We have over 10,000 employees.

Cribl does a good job of handling large volumes of data very quickly. The Cribl Cloud that we have deployed allows for easy scaling to meet the needs of onboarding tens of thousands of Cribl Edge devices in a single day in some cases. Cribl makes scaling for Edge or Cribl Cloud data nodes very easy to add or replace Cribl worker nodes and allows you to, with one click, reconfigure Cribl Cloud workers to be able to ingest higher volumes of data.

How are customer service and support?

Cribl technical support and customer service has been great so far. I really appreciate having a direct line to my Cribl SE or many different Cribl private resources via their Slack channel.

It is a really easy way to quickly get an answer on something rather than having to put in a support ticket, however, support tickets are also fairly straightforward and easy to use.

Which solution did I use previously and why did I switch?

I did not use other solutions before Cribl that do the same thing as Cribl does.

How was the initial setup?

My experience for deploying Cribl was pretty easy. We have Cribl Cloud, and they make that a very simple solution to stand up. And for the on-prem resources that we have for Cribl workers, those were also easy to stand up and get connected to the cloud. So, overall, it's very easy to deploy the platform and to get it to configure.

What was our ROI?

The biggest return on investment is probably the log reduction capabilities while retaining the essential information from the logs. In some cases, greater than 80% reduction is achievable. Across thousands of endpoints, it really adds up quickly.

What's my experience with pricing, setup cost, and licensing?

The pricing for Cribl was fairly straightforward. They have a universal license that allows us to consume the portions of Cribl that we want to use or flex into other portions of Cribl. We primarily use Cribl Edge and Cribl Stream at this point, but we could also use the same license for Cribl Lake or Cribl Search.

Which other solutions did I evaluate?

I did not consider other solutions in my company before choosing Cribl.

What other advice do I have?

I've worked in information security for over ten years.

With any SaaS solution, it's sometimes a difficult decision to decide to do on-premises versus a SaaS solution for on-cloud. I would recommend Cribl on Cloud for its ease of use and manageability. The managed updates are very nice and they have a proactive services team that helps monitor the infrastructure.

Overall, I would rate Cribl nine out of ten. While there are some shortcomings, the direct feedback loop they give to customers makes it a really good product overall.


    Manoj Gowda J

Helps reduce log ingestion cost by dropping unnecessary events and customizing pipelines

  • September 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our use case for Cribl is actually a data pipeline where we collect logs from the source and we stream it through Cribl and then to a destination. The destination is mainly the SIEM tools such as CrowdStrike or SecOps. We collect the logs from various sources, and even the Windows logs are streamed through Cribl worker nodes and data lakes. For example, if it is AWS, from the S3 bucket we stream to Cribl and then send it to Google SecOps, which is the primary SIEM we are using.

What is most valuable?

The best feature in Cribl, when getting logs from some custom application, is the ability to break up logs that pile up together and come as one event.

Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events. This is critical as this generally happens in CrowdStrike. This feature helps us significantly.

When the ingestion is high from unwanted logs, logs not related to security purposes can be dropped by writing the parser function. By dropping events that are not required for security purpose monitoring, we can reduce the ingestion, which drastically reduces the cost as well. Cribl gives another option where I can store some logs, and when needed, I can pick them up from there.

The interface is very handy and not very complicated, yet there are many functions you can perform. You can play around with numerous functions, parse there, and add UDMs to SecOps, which makes it really easy.

To simplify the pipeline, when we go to the pipelines, there are vast options. We can make it specific requirements based on the customers. I would prefer a customized or simplified version. Cribl is a very good platform to work with, with lots of features that other platforms don't provide.

What needs improvement?

Cribl is a stable product, however, there are areas for improvement. Their documentation should be updated.

For how long have I used the solution?

I have been using Cribl for a year and a half.

What do I think about the stability of the solution?

Cribl is a stable product, but there are areas for improvement. Since Cribl is on-premises, server maintenance is required, and we have an IT team specifically to look into that. We are not worried about that.

What do I think about the scalability of the solution?

There is a similar platform by Google called BindPlane, which is not capable of handling high volumes of data as the data gets stuck in the pipeline, causing ingestion delays.

However, Cribl does not present that problem. Since I have worked with both data pipeline tools, I can compare and say that Cribl is more mature than others.

How are customer service and support?

I have not reached out to Cribl support. That said, my colleagues have.

Which solution did I use previously and why did I switch?

I'm using another product called BindPlane, which does almost the same things; however, Cribl is a very mature product with many functions. You can use the Eval function, Unroll function, break events, add any particular field you want, or parse in Cribl before sending to a destination.

How was the initial setup?

The initial setup involves dropping some events that are not required for security purpose monitoring. This is based on suggestions from our SOC team or customers.

The deployment itself is a bit compicated and the documentation is not very clear.

What about the implementation team?

We are a partner with Cribl. We have CrowdStrike, and CrowdStrike has partnered with Cribl; they even changed the name to CrowdStream.

What was our ROI?

It has saved my cost and our customers' cost drastically since I cannot drop the logs directly in SIEM. In Cribl, I can drop the logs, and when I'm not ingesting them, their licensing cost is drastically reduced.

What other advice do I have?

Cribl Search is quite handy; you can use regex where there's a function that contains, and you can search for a specific keyword, which shows everything that matches that keyword. After playing around a couple of times, it becomes easy. At first, it is complicated; you need to go to worker groups, select the data lake, select the worker node. Once you get used to it, it's quite handy. I would definitely recommend Cribl to other users.

Based on my experience, I would rate Cribl eight out of ten.