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    OneSignal

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    Omni-Channel Customer Engagement Platform

    Ratings and reviews

    4.7
    1226 ratings
    6 AWS reviews
    |
    1220 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (1226)

    Compehensive Messaging tool

    Reviewed on Aug 07, 2026
    Review provided by G2
    What do you like best about the product?
    Having omni channel capabilisites, means our branding stays consistent everywhere
    What do you dislike about the product?
    Navigating between the different channels (email, push, SMS) in the UI can sometimes be sluggish
    What problems is the product solving and how is that benefiting you?
    It unifies our voice across all mediums, making our cross channel campaigns easier to execute

    Smooth and efficient workflow

    Reviewed on Aug 07, 2026
    Review provided by G2
    What do you like best about the product?
    The abillity to duplicate succeseful campaigns saves us a ton of time every week
    What do you dislike about the product?
    Tje SMS integration is a bit clunky compared to push notification tool
    What problems is the product solving and how is that benefiting you?
    It streamlines our daily promotional quests, giving us repeatable and reliable way to reach out to users

    Clear interface, complete documentation

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    Very comprehensive and clear documentation. Easy-to-use user interface.
    What do you dislike about the product?
    Nothing to report, it's perfect for my use
    What problems is the product solving and how is that benefiting you?
    Send push notifications at once for iOS and Android via an API

    a superb platform that facilitates the sending of notifications

    Reviewed on Aug 02, 2026
    Review provided by G2
    What do you like best about the product?
    instant message sending to all users is fast and I like it
    What do you dislike about the product?
    in truth I haven't encountered any problems with the integration of AI, everything is perfect
    What problems is the product solving and how is that benefiting you?
    my application requires me to send a lot of notifications to my users and for that I find that onesignal solves my problem

    The best out-of-the-box solution

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    It just works. The SDKs are stable and frequently updated
    What do you dislike about the product?
    Cohort analysis is lacking, making it hard to track long-term user lifedcycles
    What problems is the product solving and how is that benefiting you?
    It provides a defendable communicational layer, so we dont have to stress about message failures during critical updates

    Incredible value at the start

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    You can get a massive amount of utillity before even having to enter a credit card
    What do you dislike about the product?
    The jump from basic to advanced automation feauters feels gatekept
    What problems is the product solving and how is that benefiting you?
    It allows us to prove the ROI of push notifications to our stakeholders without an initial budget

    Effortless audience engagement

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    The rich push notifications with images and buttons drastically increase engagement
    What do you dislike about the product?
    Sometime managing subscriber permissions across different browsers gets confusing
    What problems is the product solving and how is that benefiting you?
    It helps us create visually appealing alerts, which directly results higher in user interactionn omparedf to plain text

    Strong features, steep pricing

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    The timezone delivery feature ensures users onlyt get messages ehen they are actually awake
    What do you dislike about the product?
    You have to pay a premium to unlock some of the most useful scheduling features.
    What problems is the product solving and how is that benefiting you?
    It prevents us from annoying our global audience, keeping our brand perception positive and reducing uninstalls.

    Complete package - covers everything and eliminates complexity

    Reviewed on Aug 01, 2026
    Review provided by G2
    What do you like best about the product?
    OneSignal is excellent at managing all aspects of our APNS and FCM communications. Having used it for over four years, we’ve never experienced an outage or fault. Setting up and managing the push notification system has always been effortless, and searching for messages, subscriptions, or user groups is straightforward. In-app messaging has been invaluable for both our day-to-day and emergency communications; we’ve come to rely on it so much that we’re currently expanding how we use it. The setup tools make creating dialogs so simple that anyone on our team can do it.
    What do you dislike about the product?
    Very little to dislike. Sometimes I need to set up a segment of 1 subscription to get a message to an individual which is a bit of a pain - it's not a problem though, this is about the worst thing I can think of
    What problems is the product solving and how is that benefiting you?
    OneSignal has abstracted all aspects of the management of push notifications, we never have to think about them. For marketing, OneSignal provides an invaluable communication channel to our people on the ground.

    Highly customisable platform

    Reviewed on Jul 31, 2026
    Review provided by G2
    What do you like best about the product?
    The extensive API lets us build custom notification triggers directly into our own software
    What do you dislike about the product?
    The support ticket resolution can take a while
    What problems is the product solving and how is that benefiting you?
    Integrates deeply into our platforms logic, alowing us to send highly contextual alerts based on user actions