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External reviews

405 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Automotive

Very smooth sales and install process

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
Smooth migration which is helping to provide a robust and safe enviroment
What do you dislike about the product?
I havent come across any issue with the product yet
What problems is the product solving and how is that benefiting you?
The solution is helping to keep our systems safe from external threats


    Manufacturing

Great product, you can rely on the team

  • June 12, 2024
  • Review verified by G2

What do you like best about the product?
The expertise of the employees worldwide
What do you dislike about the product?
the service is not cheap. nothing else to say
What problems is the product solving and how is that benefiting you?
We have found a solution with the service that monitors our environment 24/7


    Manufacturing

Great product, you can rely on the team

  • June 12, 2024
  • Review verified by G2

What do you like best about the product?
The expertise of the employees worldwide
What do you dislike about the product?
the service is not cheap. nothing else to say
What problems is the product solving and how is that benefiting you?
We have found a solution with the service that monitors our environment 24/7


    Ashwin P.

Sophos MDR - Secure & Robust Defense

  • June 11, 2024
  • Review verified by G2

What do you like best about the product?
The ease of implemnetation and number of features bundleded help tremendiously , we also enjoy excellent customer support and found the solution easy to integrate and use.
What do you dislike about the product?
The only downside is the price point , i think some consiederation should be given to the cost of MDR.
What problems is the product solving and how is that benefiting you?
Ransomware attacks, security breaches


    Graham E.

Like a member of our team

  • June 11, 2024
  • Review verified by G2

What do you like best about the product?
As a small IT team, we don't have dedicated resource to proactively hunt for threats and respond to issues. With Sophos MDR, we have that resource monitoring 24/7.

We were already using the Sophos InterceptX product and the MDR add-on has been the perfect fit. We opted for the managed onboarding which assisted with very detailed installation and familiarisation sessions for what is an advanced product under the hood.
What do you dislike about the product?
False positives can build up but the community boards are great places for understanding the mechanics behind these.
What problems is the product solving and how is that benefiting you?
It helps solve the problem of having no dedicated sec-ops team


    Amjad S.

Great and Strong Product

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
1- Proactive Threat Hunting
2- 4/7 Monitoring and Response
3-Expert Analysis and Guidance
4- Integration with Sophos Ecosystem
5- Scalability and Flexibility
What do you dislike about the product?
1- Limited Customization
2- Cost
3-Complexity of Integration
What problems is the product solving and how is that benefiting you?
Sophos MDR helps organizations strengthen their cybersecurity defenses, mitigate risks, and respond effectively to security incidents ,also Sophos MDR assists organizations in meeting regulatory compliance requirements and managing cybersecurity risks effectively and Sophos MDR helps identify sophisticated threats that may evade traditional security measures. By leveraging advanced analytics and threat intelligence, it detects and mitigates threats in real-time, reducing the risk of successful cyber attacks.


    Bob M.

24x7 MDR Creates Ease Of Mind and Security Posture

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
We don't need to staff our own SOC. This saves us time and money.
We have a level of insurance in the event of an incident.
We have ease of mind knowing that our network is being watched 24x7.
We get monthly reports on the health of our endpoints.
Implementation was simple. We didn't even have to do anything.
Response to suspicious activity is immediate and we are informed quickly.
What do you dislike about the product?
Some of the investigative tools in the console can be convoluted.
What problems is the product solving and how is that benefiting you?
We do not need to staff our own SOC.
We have 24x7 coverage.
We can sleep at night.
We are covered in the event of an incident and resolution is quick.


    Hospitality

Sophos MDR and NDR

  • June 07, 2024
  • Review verified by G2

What do you like best about the product?
Easy access to a professional SOC team. It will not be possible to have a 24 x7 SOC team in house so having MDR is a piece of mind for all IT heads.
What do you dislike about the product?
None. Just wished there was a single onboarding manager to cover all elements.
What problems is the product solving and how is that benefiting you?
A 24 x 7 managed security detec and response team for all security needs. It works well with a Sophos firewall solutions, Sophos anti virus and NDR solutions together so they cover all elements.


    Non-Profit Organization Management

Sophos MDR provides peace of mind in challenging times

  • June 06, 2024
  • Review verified by G2

What do you like best about the product?
Sophos MDR is easy to implement and offers a wide range of integrations. Dashboards and reports provide reassurance and MDR support is exceptional, both in proactive monitoring and in explaining difficult to interpret telemetry. MDR Complete is easy to use but also provides the flexibility to allow you to generate your own investigations whenever something takes your interest.
What do you dislike about the product?
Some integrations generate additional cost.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the issue of out of hours monitoring and fills security skills gaps.


    David H.

Professional Threat Hunters Bolster Security Alert Responsiveness

  • June 06, 2024
  • Review verified by G2

What do you like best about the product?
A competent algorithm and team reviews alerts 24/4 that would otherwise be overlooked.
What do you dislike about the product?
The dashboard is spammed by false-positives and uneccessary stuff, that we can not prevent from popping up
What problems is the product solving and how is that benefiting you?
We did not have a full coverage of alert reviewing and were also not able to rate all alerts accordingly. Sophos saves us a huge amount of time that we can spend securing the network on other ends.